RefNow

RATING:

4.7

(253)

About RefNow

RefNow is a cloud-based reference-checking platform that simplifies the recruitment process for organizations of all sizes. With its Talent Pool feature, RefNow enables users to find and attract passive candidates while referencing new hires. RefNow Inbound automates the reference-checking process for current and past staff. This tool also simplifies the off-boarding process by automating the production of references.

RefNow Pricing

Pay as you go: £9.99 per candidate. Includes 5 references per candidate. Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services The Free Trial includes 5 candidate checks

Starting price: 

£9.99 one time

Free trial: 

Available

Free version: 

Available

RefNow Request Timeline
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RefNow Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RefNow

1 - 5 of 251 Reviews

User Profile

Akanksha

Verified reviewer

Retail, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

great interface

PROS

very easy to use, good interface, very user friendly

CONS

must include more options as it gets restrictive

Esther

Mental Health Care, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Recommended

very well organised. l highly recommend this . its new for me and l love this method of reference request.

PROS

very easy to use and navigate, very easy to use. this is new for me and l absolutely love this

CONS

Nothing. It is okay. just that you are expected to download all the document required before you are able to move on to the next page

Melissa Smith

Non-Profit Organization Management, 51-200 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2020

Functional but features need work!

PROS

Easy to use Functionality was good Fairly intuitive

CONS

It chased me less than 3 working hours after original email!!!!!! This isn’t not a reasonable timeframe at all

Vendor Response

Hi Melissa, We're sorry to hear your experience of using RefNow as a referee was not the service you expected. We would like to offer you 3 months free unlimited use of the RefNow platform for your organisation if you would like to see how it works from the inside / controlling notification frequency to explore your suggestions and ideas for improvements of how some of our features currently work. Currently we leave the notification frequency to the choice of our organisations who send the reference requests, and they are sometimes set to be more frequent if there is an important need for the reference to be received back. However we fully understand this may not be convenient for all referees and candidates who are receiving the reminder notifications and phone calls from our team. If you would be interested in our offer please ask your HR team to contact us at hello@refnow.co.uk so we can get your free account setup. We look forward to working with you. RefNow

Replied May 2020

Rhys

Staffing and Recruiting, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Ref Now Review

10/10 I would recommend Ref Now to any recruiter.

PROS

I like the use of Ref Now. You can create the request and simultaneously ask the candidate to input their referee details and Ref Now does all the work. You then get notified when the reference has been returned and this is easy to save.

CONS

Cost - I prefer using the free version of Ref Now for the ease of function.

Ola

Hospitality, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Quick reference Portal

It was great experience. first time using it and not the usual nom but straightforward.

PROS

It was quick, ease and less evasive. A link was sent to my email and it was quick to complete online

CONS

Not as personal, and not sure if it was clear enough to give the right feedback about a team