ClientCircle vs CAKE

RATING:

4.9

(121)

ClientCircle has 121 reviews and a rating of 4.91 / 5 stars vs CAKE which has 18 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (121)
4.3 (18)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 2, 2024
October 27, 2023
Pros/Cons
  • Pros

  • We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.
  • Professional, Staff very friendly and easy to work with, easy to use and navigate, they responds quickly if you need help or have question.
  • Cons

  • Not sure if anything but give me some more time with the product and I will know more.
  • There's nothing really that I don't like. It serves the purpose for our customers, integrates with the agency management platforms.
Read all user reviews
  • Pros

  • I've been using the CAKE platform with prior companies for years, so I was ecstatic to be able to use it again. What I love most is the quick responses from all members of the Technical Support Team.
  • CAKE is simply an all-around amazing tracking platform. There is not another system in the marketplace that comes close.
  • Cons

  • It just for online they need offline to use in a business with street address as part of the management program.
  • I don't like that I can't get someone on the phone over the weekend. If there's a tracking issue in this business you can quickly loose thousands of dollars in minutes.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos