PRTG vs TeamViewer Remote

RATING:

4.6

(231)

PRTG has 231 reviews and a rating of 4.61 / 5 stars vs TeamViewer Remote which has 11432 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (231)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 15, 2024
May 8, 2024
Pros/Cons
  • Pros

  • Easy to configure and add the devices, dashboard is excellent, stable application in very in expensive cost compair to the other appliances.
  • Ease of configuring custom monitoring and graphing of server metrics. Customer support was always easy to work with.
  • Cons

  • So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication.
  • Some sensors are complex making them hard to implement.
Read all user reviews
  • Pros

  • Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.
  • I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
  • Cons

  • Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.
  • Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.
Read all user reviews
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos