Limited reporting functionalities. The API is also very limited.

Solarwinds has so far been working great for my network administration needs. I kinda miss the old days.

The risk of failure seemed much too large for a system built on an OS that we don't know very well. Finally, the sales tactics are incredibly strong.

Support is frustrating to deal with at the initial levels.

It does everything you can think of. Probably the premiere RMM solution on the market.

Nice interface with LOTS of features. Fast remote access with lots of control options.

Sometimes the Take Control access intermittently doesnt work for no reason. Event logs and log parsing is difficult to configure and doesnt quite work as expected.

It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.

Every added option has a cost. This makes it very difficult to cost price for taking on new customers.

After using it for 3 years, N-Able was a frustrating experience.

Nothing really, it frustrated me , until we found Datto , amazing company.

I have been extremely impressed with N-Central management's willingness to help ensure our deployment is successful.

They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

The monitoring agent broke our customer's network.

I have dealt with N-Central for many years and have repaired badly set up systems and worked it up from scratch.

N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.

N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring.

Very counter-intuitive on instructions. Figuring out thresholds for alerting can be difficult.

Great tool for network monitoring, good at what it's built for.

This product has been great to use as we are migrating to it.

The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution.

It is hard to understand for the average system administrator to set up.

Overall, we have been very happy with the product. It does require some investment in configuration, but that investment allows for a very powerful product.

Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

N-able N-central® is an IT management solution that enables organizations to manage and track IT devices. The solution comes with key features that include patch management, antivirus protection, backup and disaster recovery.

The patch management feature enables organizations to automate patching and reduce vulnerabilities. Further, the solution enables managers to track and fill gaps in networks. The solution allows IT executives to create database backups.

The solution is suitable for businesses of all sizes and can be deployed both on-premise and in the cloud. N-able N-central® allows users to protect email communication and encrypt confidential documents. The solution offers scripting language to automate manual tasks.

Support is provided via an online portal, email and phone. Further, the solution offers Android and iOS-compatible mobile applications.



LongDescription

Remote Access & Monitoring

Support Ticket Management

Real-Time Analytics

Email Monitoring

Device Management

Customizable Reports

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

IT Asset Management

Real-Time Monitoring

Virtual Machine Monitoring

Contract/License Management

License Management

Change Management

IP Address Monitoring

Policy Management

Baseline Manager

Endpoint Management

Behavioral Analytics

Procurement Management

Knowledge Management

Remote Update/Installation

Scheduling

Anti Virus

Problem Management

Process/Workflow Automation

Mobile Device Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Uptime Reporting

Server Monitoring

Network Analysis

Cost Tracking

Capacity Management

Endpoint Protection

Compliance Management

Service Catalog

Issue Management

Maintenance Management

Encryption

Configuration Management

Web Traffic Reporting

Ticket Management

Visual Analytics

Asset Tracking

Reporting & Statistics

Predictive Analytics

Service Level Agreement (SLA) Management

Web Threat Management

Billing & Invoicing

Network Resource Management

Deployment Management

Dashboard

Patch Management

Audit Management

Real Time Reporting

Credential Management

Compliance Tracking

Reporting/Analytics

Monitoring

Remote Access/Control

Supplier Management

Incident Management

Backup and Recovery

Drag & Drop

Issue Auditing

Maintenance Scheduling

Release Management

Inventory Management

For MSPs

User Management

Task Scheduling

Real-time Alerts

Real Time Data

Role-Based Permissions

Real-Time Notifications

Workflow Management

Real-Time Updates

Customizable Branding

Asset Lifecycle Management

Remediation Management

Summary Reports

IT Asset Tracking

Third-Party Integrations

Multiple User Accounts

Task Management

Threat Response

Customizable Fields

Data Import/Export

Dashboard Creation

Inventory Tracking

Anomaly/Malware Detection

Alerts/Notifications

Chat/Messaging

Free trial available, no credit card required.
Contact N-able for full pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

N-central

In Person

Live Online

Webinars

Documentation

Videos

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Commenting/Notes

Whiteboard

Surveys & Feedback

Personalization

Meeting Management

Presentation Tools

Session Recording

Remote Printing

Video Management

Communication Management

Calendar Management

Collaboration Tools

Assignment Management

Private Chat

File Transfer

Recording

Contact Management

Mobile Access

Meeting Room Booking

Two-Factor Authentication

Internal Meetings

File Sharing

Attendee Management

Real-Time Chat

Diagnostics Tools

Prioritization

Troubleshooting

Video Conferencing

Session Transfer

Live Chat

Document Management

Two Way Audio & Video

Presentation Streaming

Screen Sharing

For Nonprofits

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


N-central vs TeamViewer Remote

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