AnyDesk Software

FrontRunners 2021

About AnyDesk

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface. Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing. Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption techno...

AnyDesk Pricing

Essentials (full set of basic features): €9.90/user/month Performance (full set of business features; each user up to 3 devices): €19.90/user/month Enterprise (full customization and integration): contact AnyDesk for a custom quote

Starting price: 

9.90 per month

Free trial: 

Available

Free version: 

Available

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AnyDesk User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 1 - 5 of 930 reviews

Monique

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

A great free option for remote control

User Profile

Arnaldo

Verified reviewer

Company size: 1 employee

Industry: Design

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

April 2022

Excelente!

É uma excelente ferramenta para auxiliar meus clientes e me permite acessar minha máquina em casa ainda se for preciso. Muito bom!

Pros

Utilizo para ajudar os funcionários da empresa que presto serviço. O programa me permite fazer isso de casa, com segurança e estabilidade para efetuar os devidos serviços! Além disso, é muito fácil de usar e instalar

Cons

Acho um pouco ruim, a função de bloquear o mouse quando outro usuário está mexendo também

Reasons for switching to AnyDesk

Mais fácil de utilizar e por conta do valor cobrado

User Profile

Luis Daniel

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

February 2020

Great Free Alternative to Teamviewer

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.

Pros

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

Cons

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).

Reasons for choosing AnyDesk

The pricing and comparing the features I needed, Anydesk covered them all.

Reasons for switching to AnyDesk

Pricing, it's becoming extremely expense.

Dinesh

Verified reviewer

Company size: 201-500 employees

Industry: Pharmaceuticals

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

March 2022

A comprehensive review after 2+ years of use

I recommend this software for all types of remote work.

Pros

It is like plug and play no need to install and at the same time secure.

Cons

Withor equal to less than 200 kbps speed it does not works well.

Reasons for choosing AnyDesk

Small in size and customer can just download and use. It is like most stable stand alone setup than any other

Reasons for switching to AnyDesk

TeamViewer is just time consuming and need lot of information to provide before sharing screen

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

December 2021

AnyDesk Review

Very positive! It is an essential tool for accessing remote devices. It solves many of the issues you can face when using remote access software that is native to your operating system.

Pros

AnyDesk is easily accessible for download from their official website. It's quick to install on your desktop machine and takes no time at all to get up and running. Connecting to another device with AnyDesk installed is seamless. Mobile device versions of this software are available. Enabling you access to remote devices when you are not at a desktop machine or working stationary. The basic version of AnyDesk is free to use. This version provides many essential features. The Performance and Enterprise versions offer more powerful network and security features, unattended access for more devices, recording capabilities and branding options. You will need to pay for the upgraded versions of the software.

Cons

The software does need further configuration to achieve a custom set-up. AnyDesk can require some advanced configuration, but this is solvable and you may need to check on the Internet for documented solutions. You may have to upgrade from the free version to the Performance version for the extra features.

Reasons for switching to AnyDesk

AnyDesk is far easier to set-up and to use. AnyDesk connections may be restricted to remote devices with AnyDesk installed, but this is a small obstacle to overcome.

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