Zight (formerly CloudApp)

RATING:

4.6

(183)

About Zight (formerly CloudApp)

Zight (formerly CloudApp) helps bring a happier & more productive workplace with better communication by helping businesses save time and reduce misunderstandings and eliminating unnecessary and draining meetings. Use Zight to create, annotate and share screenshots, videos, screen recordings, GIFs, and more.

Zight (formerly CloudApp) Pricing

Pricing tiers include Pro (individual), Team, and Enterprise.

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Available

Screen capture with annotations
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Zight (formerly CloudApp) Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zight (formerly CloudApp)

1 - 5 of 183 Reviews

Fraser

Marketing and Advertising, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

The handiest tool for image capture

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Shane

Verified reviewer

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2018

Amazing App, I Wish There Was More 3rd Party Support

PROS

In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want.

CONS

Being that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2023

Easy to use, saves you time, deserves a refresh

Now that it is no longer CloudApp the tool is back to being one of my favorite and most useful.I hope they keep up the good work to improve the tool further.

PROS

Easy to use: Zight is simple and easy to use, you have all the basic functionality you'd expect from a tool like this, where you can trigger the screenshots with shortcuts and record your screen by clicking 2 buttons.Multiple features and options: The tool is flexible, in the sense that it allows you to take screenshots, record your screen, upload files, record gifs, and annotate on images, basically everything you need and expect from a tool like this.One of the best editors: The annotate option is one of the best out there, it allows you to very easily draw and add elements such as arrows, and shapes and even blur the text with ease.

CONS

Many of the features were broken for a while they were still CloudApp, fortunately they have fixed many of the issues and the tool is way more stable now.I'd love to see improvements on the UI side of things, perhaps just a refresh to make this tool look more modern.Some improvements to the elements (arrows and shapes) provided in the annotate option would also be welcome, to make sure the files that I share with customers look more professional and high-end.Would also be great to have the ability to record calls using Zight, which right now is not possible as it doesn't record the audio from tabs in the browser.

Reasons for switching to Zight (formerly CloudApp)

Markup Hero was not as flexible as Zight, it lacks features.

Vendor Response

Hello! Thank you for your valuable feedback on Zight. We're delighted that you find our tool easy to use with a range of useful features. We've addressed past issues and are committed to improving stability. Your suggestions about UI refresh are noted, and we're exploring these enhancements, so stay tuned for future updates! And we appreciate your suggestions on the annotations and ability to record calls and will add this to our roadmap to look into in the future. We're thrilled to be one of your favorites and appreciate your support as we strive to make Zight even better. The Zight Team

Replied September 2023

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Dmitry

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

Worst Customer Service I have ever experienced

We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today. Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason. Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen. Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing.

PROS

I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.

CONS

They don't have any customer service, what they have are account managers who always try to upsell you.

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Marco

Verified reviewer

Translation and Localization, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Perfect tool for visual communication

As a relatively techie company, often times we need to share screenshots or short videos of the many programs we use. CloudApp helps us share these images and videos efficiently with our distributed team, in just a few click.

PROS

CloudApp is the ultimate communication tool for teams. With just a few clicks, you can record your screen and share it with your team in seconds. I especially like the fact that you can create animated GIFs, something that isn't available in similar software.

CONS

The landing page created by CloudApp when you share a video or a screenshot isn't as clean and polished as I'd like it to be. But other than that, it's an excellent program.

Reason for choosing Zight (formerly CloudApp)

I'm still using both: CloudApp and Greenshot. CloudApp has more featured, especially the animated GIF, that's why I'm using it over Greenshot.