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> Reviews of Faveo Helpdesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Faveo Helpdesk is a good fit for you!

Source: https://www.softwareadvice.com/remote-support/faveo-helpdesk-profile/reviews

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Faveo Helpdesk Reviews

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Reviews

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# Faveo Helpdesk Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(66)

4

(43)

3

(6)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.7

Value for money

4.7

Functionality

4.2

* * *

### Pros

"Faveo Helpdesk is easy to use and it offer a wide range of customization and integration with many external systems"

"The faveo helpdesk application offers excelllent ease of use, pricing, user experience, quick response support"

"The faveo helpdesk application offers excelllent ease of use, pricing, user experience, quick response support"

### Cons

"The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment""

"the frequent version updates will affected our system workflow."

"Time registration is a bit poor, and it's most fitted for support organisations that works with credits. If you don't but do it on hour base with monthly invoice then it's a bit hard to configure"

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Faveo Helpdesk Reviews, Pros and Cons - 2026 Software Advice