# icon

> Reviews of NinjaOne. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NinjaOne is a good fit for you!

Source: https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Computer Inventory Software](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/)

/

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

/

NinjaOne Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/remote-support/ninjarmm-profile/alternatives/)

# NinjaOne Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(231)

4

(53)

3

(5)

2

(2)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.6

Functionality

4.5

* * *

### Pros

"People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big."

"The device management is great as well as it pulls in so much information from the device to help with troubleshoot such as running processes, installed apps, hardware specs, last reboot, activity, etc."

"NinjaOne is a great tool that I use daily in IT in order to screen monitor, deploy software updates and the latest patches to wallboards within the business, as well as giving me the ability to remote reboot the wallboards in the event they aren't working / need a restart for update purposes."

### Cons

"The thing I like the least about NinjaOne is the limited reporting customisation within NinjaOne, and there is quite a steep learning curve to fully understand the user interface as it is quite complex."

"We do not use their documentation app, so there are fields that sit blank."

"Any issues we have found or ran into, were all user error or interface confusion."

Fast-track your software evaluation

Speak with a Computer Inventory software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

293 results

Sort by

NinjaOne Reviews, Pros and Cons - 2026 Software Advice