Ratings & Reviews

Overall Rating

4.52 / 5 (260)

4.68 / 5 (909)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 21, 2020

May 21, 2020

Pros/Cons

  • Pros

  • This is very easy to use and great for multiple users!

  • We love the user interface. It is extremely easy to use. The another thing I loved about flock is that we experienced zero bugs in our use so far!

  • Cons

  • It was a little tough to understand the fullness of what it has to offer but over time that became clearer.

  • nothing to change its easy to use and has great benefits other than just chatting and sending messages

  • Pros

  • I love the functionality of this. It made my job as a chat customer service agent so much easier!

  • Excellent customization. Very flexible options.

  • Cons

  • Interface is a bit confusing when configuring, but the "day to day"-usage works great and easy to understand.

  • The interface could use some additional options with potentially a more modern style, but otherwise works very well.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots