Jell vs Slack

Jell has 23 reviews and a rating of 4.48 / 5 stars vs Slack which has 21423 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.48 / 5 (23)
4.65 / 5 (21423)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 4, 2022
August 10, 2022
Pros/Cons
  • Pros

  • If you are looking for a bot that is good at standup and retro, Jell is great. It is a really simple integration into Slack and works really well once you understand it.
  • We had everyone on the team using it each day. It was an excellent platform to ensure everyone understood what was accomplished, what the plan of the day was and what challenges were being faced.
  • Cons

  • There is also no way to adjust for a part-time position, i.e. a four day work week, so either every week you need to put in out of office or get reminder emails.
  • My only complaint is that the text fields are only one line high when typing even though they'll display multiple lines after being submitted.
  • Pros

  • I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.
  • I liked it because it has this great feature of integration with other software like google drive.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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