VSA gave us the ability to manage completed remote laptops from a central console. Something as simple as changing the administrator password remotely is priceless to us.

I can say no after sales customer service at all. No phone number can be contact for urgent issue.

It is very easy for technicians to use and provides a nice single pane of glass to see everything through. Kaseya has lots of options for you to add on to sell to your customers as well.

Costly - But you get what you pay for. Menus - They are working to standardize the UI.

Overall Kaseya is a good product. I think there are better applications out there for the price, but for an RMM it does its job.

Support is horrible because the company is horrible.

This even extended to professional services and some problems completing scope items.

They focus on new things like new backup & office 365 integration but the Core of their product is still terrible.

The powerful scripting agent has allowed for us to deploy software and patches quickly.

You polish the whole in the right shape. We have good security options with Webroot, Malwarebytes and Patch Management as most important parts.

License issues constantly causing problems, support is hit or miss, AD discovery is completely broken, poor integration with AV products.

Good overall experience although my service desk have had confidence knocked in the product with recent outages.

Automation Ease of use Fully Featured Great integration. Pretty good selection of add-ons to extend services out to other areas (SSO, PSA, etc).

Significant reduction in operational costs and increase in our ability to deliver value.

Everything feels clunky and menus are not categorized right. Not only that, the remote tool is HORRID.

Utilize for remote access and Help desk mainly and it is very helpful.

Kaseya VSA is not only for MSPs, but for anyone who needs help managing their assets in the office and in the field.

Good product if managed and configured correctly. When bugs are identified, their resolution is very slow from engineering team.

Good feature of software but better not to use if you are not familiar with it.

It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and your words being typed wrong.

The software is actually quite good when it works properly. It has a huge amount of features.

Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having to remote on, including. Running CMD and PowerShell commands.

Some other products have pieces of what Kaseya can do, but no one has it all.

Ease of customization and automation of procedures.

Updates with Live Connect, some times install will fail and have to uninstall and reinstall. Some connectivity issues when using live connect is slow.

What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement.

The most buggy and useless pile of nonsense code in existence.

The price is great compared to others. The back end and configuration could be easier and more intuitive.

The ease of remotely accessing devices to help resolve issues is amazing. Not to mention the remote aspects of running procedures for software means we don't have to connect to any device.

New leadership has taken some time to reform the company, but is now running full speed ahead. The potential of venture capital is a big benefit to what they can do, if you make them see the need.

Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.

Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.

Trello has lend a great helping hand in organizing my projects and improves my productivity in then professional environment.

I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.

I liked the ease of use, the interactivity, and the great features that it has, even in the free version.

While you can utilize board histories to access lost cards, I found that too often some of our cards were inadvertently deleted by users.

Everyone in the company can see what is going on and what they need to do, and no information is lost.

Fantastic on mobile which is a brilliant plus especially when on-the-go. Reasonably priced if you want to upgrade to the paid version.

The seamless integration of features. It's so easy to switch between boards, clearly see all projects, and the timeline of all upcoming deadlines thanks to the wonderful (and rare) calendar feature.

I am able to help my Clients keep track of the candidates I have recruited for them on a very user friendly platform and they are always pleased.

The cost to benefit of Trello is competitive, The way it helps boost efficiency and helps streamline communication is fantastic.

For a free option, it's fantastic and I highly recommend it for project management on a budget.

I want full functionally for free. I realize how ridiculous that is, but if pressed for a complaint, that's the worst I can come up with.

Very fun and playful feel to it. Love the backgrounds and the ease of dragging from one card to another.

I love the layout, it's the perfect project and task management program. I take advantage of their referral program so I am on the free plan.

I love being able to use this to organize my notes through my phone. Super user friendly and I love that too.

Second beatifull feature is butler that help to create quick button like complete etc. This is an awesome and very effective for team meeting update as anyone from them and update.

Availability of templates shared by community. The tool is so popular that you can get easily get the template if you don't want to start from the scratch.

I love how user friendly it is, super simple to understand and get around. I love that i5 helps organize my tasks.

I wish more of the aesthetic features were not restricted to those who pay a subscription. But that is a very minor complaint.

I did not find a serious con that made me dislike this product. The only negative side I can think of is that, given its structure, it may be hard to envision it as a calendar.

For such a helpful tool, it is pretty simple to navigate. The interface is clean and user friendly for instance there a templates included to help guide users who may not know where to start.

The title says it all, if you like to be organized then this is fantastic software. After using it for a long time I realized that I do NOT like to be organized.

Because the text was automatically all highlighted when clicking on the box, I have accidentally deleted texts from description boxes before and was unable to recover it.

What I like most about Trello is the ability to neatly lay out tasks and share those tasks with other users that have an interest in the progress or users that will also be working on the tasks.

Great YouTube community. I love that it integrates with Gmail.

I like the fact that it integrates with other tools we use, and this is amazing for me because I don't have to do a lot of manual work.

I love that each team member can be assigned tasks and the whole team can see where everyone is at with their specific tasks. I love the ease of collaboration.

Very good and easy to use tool with very good integration with a popular set of web-based apps.

Very good to keep track of task with team members. Love the way the app is very stable and has many useful functions.

I love the design and the usefulness of every single feature. It helps me organize all my tasks and projects and keeps me super productive.

Trello helps us share our construction schedule with our clients in a fun and visually appealing presentation.

This has been a lifesaver in helping to define our project management structure and strategy. It is really a top notch product with a top notch customer service team.

I love that there is so much free with Trello, I also like the flexibility to set trello up however you want to, it is very easy to use.

Overall I'm super satisfied to have come across a tool like this one as it's functions are perfect for my job.

I love that it is easy to use, colorful, shareable and free. And that I can integrate it with other tools, like Slack.

The software is really easy to use and has very good customer support. We really like it for our company as a great collaborative tool.

US Dollar

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting.


Users can receive complaints, generate complaint tickets and service complaints around systems, servers, networks and mobile devices remotely. Designed for in-house IT staff, Kaseya VSA provides an integrated IT management platform to manage IT issues and service complaints remotely.


The patch management module automatically updates servers, workstations and users’ computers with the security patches and software updates. IT staff members can schedule updates at an individual system level, departmental level or throughout the entire organization. The solution provides information on CPU, network bandwidth and server load through an integrated console to monitor the performance of IT infrastructure in real-time.


Kaseya VSA is available on a per user per month basis that includes support through an online knowledge base.



LongDescription

Email Monitoring

Application Management

Performance Management

Customizable Reports

Document Storage

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

License Management

Active Directory Integration

SSL Security

Change Management

IP Address Monitoring

Policy Management

Real-time Alerts

Baseline Manager

Project Management

Approval Process Control

Knowledge Management

Collaboration Tools

Scheduling

Anti Virus

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Screen Sharing

Mobile Access

Simple Network Management Protocol (SNMP)

Inventory Tracking

Unattended Access

Capacity Management

Device Auto Discovery

Compliance Management

Real Time Data

Performance Metrics

Network Wide Management

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Web Traffic Reporting

Real-Time Notifications

Power Management

Real-Time Updates

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Alerts/Notifications

Reporting & Statistics

Multi-User Collaboration

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Network Resource Management

Deployment Management

Dashboard

Time Zone Tracking

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Credential Management

Compliance Tracking

Automatic Backup

Reporting/Analytics

Monitoring

Remote Access/Control

Remediation Management

Employee Activity Monitoring

Incident Management

Backup and Recovery

Summary Reports

IT Asset Tracking

Patch Prioritization

Remote Support

Secure Data Storage

Session Transfer

Automatic Scans

Issue Auditing

Third-Party Integrations

Web browser (OS agnostic)

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kaseya VSA

In Person

Live Online

Webinars

Documentation

Videos

Trello is a visual collaboration tool for planning tasks and projects. While commonly used by agile software development teams, the solution is also used in other departments such as marketing, sales, support and HR. The web-based solution provides tools to define projects, their requirements and the workflow to ensure projects are completed in a planned sequential manner.


Trello offers a digital board to create, organize and prioritize actions. Administrators or managers can even define workflows, assign tasks to individuals or teams, set deadlines and monitor progress. Trello cards allow users to collaborate with each other. Users can add comments, add members, and attach documents to the tasks assigned to them.


Trello offers a professional package that includes the privacy and administrative settings required by large enterprises. Trello integrates with a number of online applications including JIRA Cloud, Bitbucket Cloud, Google Drive, GitHub and Slack.



File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Messaging

Surveys & Feedback

Status Tracking

Visual Workflow Management

Meeting Management

$5.00 per user per month for Standard, $10 per user per month for Premium. Pricing starts at $17.50 per user per month (starting for 250 users, billed annually) for Enterprise.

Kaseya VSA vs Trello

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Product Demo & Screenshots

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