Pointerpro vs Zoho Analytics

RATING:

4.6

(244)

Pointerpro has 244 reviews and a rating of 4.64 / 5 stars vs Zoho Analytics which has 299 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (244)
4.4 (299)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 29, 2023
April 23, 2024
Pros/Cons
  • Pros

  • Their support team is highly responsive and they also have many helpful instructional videos.
  • Generally Survey Anyplace is really easy to use, from question design, to format design and dissemination. I also really appreciate how it prepares the data and presents the summary of results.
  • Cons

  • That you have to register on a monthly basis so now I need to cancel my registration.
  • Handling is quite complicated. You really have to think first before you start - especially the design of the flow of the questionnaire is quite difficult to execute.
Read all user reviews
  • Pros

  • Look and Feel of Reports is good from viewing perspective. Configuring Reports is easy for most reports.
  • Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are.
  • Cons

  • Number of users is limited for various slabs. Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
  • The UI is not very intuitive, and very clustered which makes it hard to use. Hard to understand why things were not working the way they were expected to.
Read all user reviews
Pricing Range
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FrontRunners

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos