SOCi vs Yotpo

SOCi has 241 reviews and a rating of 4.46 / 5 vs Yotpo which has 260 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SOCi

Yotpo

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.46 / 5 (241)

4.56 / 5 (260)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 3, 2021

March 9, 2021

Pros/Cons

Pros
Soci is a great tool to 'set and forget.' It's easy to use and very reliable.
The product is easy to use. We have three locations and it is easy to manage each.

Cons
I wish the "giveaway" feature was more robust. I like it, but would like to do more with it around criteria.
It's not the prettiest interface but I see impovements.

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Pros
the ease of use and the support are very well provided
Really easy to use, high levels of control, good customisation options

Cons
At times the interface can be a little overwhelming but if you take your time, follow the tutorials you will be just fine.
It is pricey, worth it- yes. But, it's not a small cost by any means.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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