How to Improve Restaurant Service Quality With New Technologies

Most restaurant owners, operators, managers and associates don’t realize the negative impact that even one unremarkable customer experience has on their brand and business growth. To avoid these negative experiences and ensure service quality is constantly improving, restaurants must adopt new technologies. The Restaurant Technology in 2017 report by Toast POS highlights the impact restaurant […]


How to Reduce Shopping Cart Abandonment Rate and Increase Sales

Pretty much all consumers have put something in an online cart and then left the site without making the purchase. Whether it’s the pain of paying, having to create an account with the store or second thoughts, it happens. It’s safe to say it’s happening to your e-commerce store, but just how bad is it? […]


Software Needs Cycle for Retail: Customer Checkout Tech and Beyond

As retail operations increase their reach and customer base, their software capabilities need to grow with them. Cash registers, inventory Excel spreadsheets and other similar manual technologies leave too much room for human error and require tedious manual processes for basic functions. Many retailers wait too long and are too indecisive when choosing retail management […]


What Is Conversational Commerce—and Should Small Retailers Care?

The commerce space has seen a great increase in the rise of AI-powered chatbots over the past two years. They share a similar popularity and conversational interface as virtual personal assistants (VPAs) and voice-controlled devices. Consumer expectations are evolving around the use of these technologies—so retailers need to find a way to be present there […]


Software Needs Cycle for Field Service: Scheduling and Dispatching and Beyond

As field service operations increase their reach and customer base, their field service software capabilities need to grow with them. Excel sheets and paper job tickets might suffice a small solo operation, but growing businesses need at least basic specialized software to keep operations moving. Where many field service operations (and small businesses in general) […]


How to Improve Restaurant Sales: Focus on Your Digital Journey

As a restaurant operator, you should be always wondering how to improve restaurant sales. But if your solution is any variation of “making the best food in town,” you’re: Probably wrong about your food Definitely not thinking enough about your digital strategy It’s 2018, and tons of potential customers are looking for you on the […]


Field Service Buyer Report – 2018

Software Advice works with tons of field service businesses every day. Our expert advisors consult service businesses on their business and the software options that are best for their unique needs. These free consultations have resulted in some shocking data: 60 percent of field service software buyers are falling behind the competition by using inefficient […]


Retail Store Operations Are Either Growing or Dying—Which Are You?

The “great retail apocalypse of 2017” was greatly blown out of proportion. Sure, some stores closed (and have been closing since 2015), but the cause of these closures wasn’t some ominous ambiguity, as it was so typecast. The swath of store closures in 2017 was the result of stagnation on the part of their brands, […]


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Software Advice Alternatives – Top Tableau Competitors

Find the Tableau alternative that works best for your business. Take an in-depth look at five popular BI platforms to find out which one is right for your needs. Software Advice Alternatives helps you narrow down the field, so you can choose the best BI platform for your needs. Our list of the top five […]