Awesome - excellent service from sales, to installation, to training.

Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.

It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.

Ability to integrate it with my clients existing accounting software and little to no downtime.

Horrible im lucky if I get a response. Still waiting on phone calls from them its a sad company that robs people of their money.

The rounding errror is inexcusable. The data base feature is not user friendly at all.

Ease of use, great support, versatility - takes VERY LITTLE training. Love that it works with Paypal.

The integration process is handled by multiple departments and wastes so much time. My transition from NCR had multiple errors and you don't know who to call to solve the issues.

All features are good to use. Its very easy to use on till.

I use Epos Now for my POS, employee clock in/out and inventory management (small portion). The easy customization makes its very intuitive for employees to learn and start using right away.

Very very bad experience. Please do your homework before you consider eposnow as you will regret this later.

After being told I could use this in Canada and charge different tax rates in different provinces, and after 4 weeks of terrible support I was told it cannot be used in Canada.

This software did not over burden me with things I did not need. Customization made it a good fit for my business, plus its very easy to use.

So every size and color is setup as an individual item which is disappointing as we have changing stock constantly in the industry.

Front office is easy to use, simple. Discounts are easy to apply.

We do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us.

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

I am so disappointed in EPOS NOW support. My system is running extremely slow and my staff and customers are complaining.

This software has provided us with a stable POS system to manage our on-site stores, including our inventory management, which has increased sales.

As a result of the bait and switch I told them I was no feeling uneasy and would find another company and was terminating service.

This is ridiculous, nobody told me that, otherwise I would not  go for it.

They are a horrible company that is very shady. Trying to force us to pay them when they did not hold up their end of the bargain is ludicrous.

Friendly Customer Service Staff. Albeit their hands are tied they can do nothing to help you.

Experience has been good. Live support team has been very very helpful.

Customer  service rep [SENSITIVE CONTENT HIDDEN] was awesome and very helpful. Especially on the day before my opening he.

Customer service service was great till they realized every integration they had promised didn't exist.

Flexible and allows for great book keeping integration.

There are some small problems in reporting which need further work.

Customer service is horrible. Their hardware is always acting up and you have to reboot and unplug the units to try to fix new equipment.

If it were easy to switch services, I would in a heartbeat. But I'm hopeful with time, they will listen to feedback and improve the product.

It is pretty much 24/7 and the customer service dept is helpful and understanding of the clients, walking me step-by-step through any problems/questions I encounter.

The price is good but we still have issues trying to complete the simplest task.

They have absolutely no customer service for Canada. QUIT using them immediately.

Now our bartender has to keep paper tabs for customers and give them to the servers so that the tickets don't get switched. The worst is the almost non-existent customer service.

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Easy to use and adaptablilty. The ability to integrate with Quick Books.

The customer service was pretty helpful, daily use of the till was pretty simple and some features that worked were helpful.

It was easy to sign up for and use. Its layout is super user friendly, and getting reports is a breeze.

Excellent experience, good relationship with Paladin.

Works well, excellent customer support, easy to use once you get used to it, visually very nice, good selection of reports.

The customer service is excellent and their online tutorials and help files are idea.

Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business.

I like that I can teach someone to use the basics of Paladin POS in five minutes. I like that the customer support is very responsive, especially in a store down situation.

Sometimes the software runs into a glitch where it can be annoying. An example of this is when we scan in certain prescriptions and nothing gets loaded.

Intuitive and easy to learn, Paladin performs complex tasks with little effort.

You have to hit the enter button or use the mouse about 5 times to get to where you want to go. Customers are getting annoyed with it.

I like that the cost is half of what were using before. I like that I can easily add product SKUs and I can change prices when necessary.

The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month.

Then when we finally cancelled our service with them, I was told that I would not be charged again.

EASY TO SET UP, EASY TO LEARN AND USE,  WHILE HAVING GOOD FUNCTIONALITY. SUPPORT HAS BEEN WONDERFUL.

Ease of use and the simplicity. Also the inventory management is exceptional.

Quick to train employees because it is so user friendly. Quicker ordering process.

I like that you can lock the admin procedures from everyday users.

We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us.

What to do with those customers, well that is your problem. Paladin is supposedly doing everything they can.

The customer support is absolutely outstanding. It is by far the best I have seen in all 30 years of working in IT.

The Paladin program had our store up and going from day one. We have found the program very user friendly.

Ability to control inventory and accounting functions easier and better than before.

Seems trivial but since we switched, our staff doesn't do this. If this is the only negative I can come up with.

They can not be quantified. Paladin does a great job and they have developed an excellent product.

The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out.

US Dollar

Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems are perfect for cafes, bars, clothes stores, convenience stores, specialist retail stores, restaurants, fast food, hotels and many more.

The system offers an extensive range of management and sales software. But it also comes with the option to sync with leading POS apps and integrations, including in-house apps and partnerships, such as Sage, Xero, Loyalzoo, Wix, and more.

Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue.

Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed real-time data reports using cloud-based data collection. This data is downloadable in multiple formats and can be added to custom dashboards to make accessing your data even easier.

The cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad, and most web browsers, which means you can switch devices and access data anytime and anywhere.

Epos Now provides integrations with many familiar names, including Xero, Mailchimp, Loyalzoo, Wix and Workforce.com. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups, and in-house apps ranging from loyalty, booking, ecommerce, online ordering, and delivery.

The sales software itself is highly flexible, with modifiable hotkey setup, color coding, and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans, and payment options for a simple, easy-to-learn sales experience.

Epos Now has a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process.

Epos Now can be purchased directly from the company or through a number of third-party vendors.

Epos Now provides new customers with a one-month implementation manager that helps train users on the system. They can guide users in migrating all customer data, products, and stock data to the new system as part of the guided process to make a seamless onboarding process.

LongDescription

Real-Time Analytics

Split Checks

Restaurant POS

Separate Checks

Employee Management

Purchase Order Management

User Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Kitchen/Menu Management

Product Catalog

Customizable Reports

Access Controls/Permissions

Data Synchronization

Retail Inventory Management

Electronic Signature

Order Management

Retail POS

Credit Card Processing

Time Clock

Invoice Management

Transaction History

Attendance Tracking

Customer Accounts

Customer Database

Online Ordering

Gift Card Management

Order Fulfillment

Barcode Printing

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Offline Access

Clock In/Out

Promotions Management

Multi-Location

Mobile Access

Transaction Management

Sales Reports

Inventory Tracking

Real-Time Data

Performance Metrics

Ordering Automation

Touch Screen

For Restaurants

Real-Time Updates

Table Management

Activity Dashboard

Reporting & Statistics

Returns Management

Billing & Invoicing

Customer Management

Receipt Management

Accounting Integration

Layaway Management

Discount Management

Real Time Reporting

Reporting/Analytics

Stock Management

Order Tracking

Order Processing

Retail Management

Point of Sale (POS)

Purchasing & Receiving

Third-Party Integrations

Inventory Management

Loyalty Program

For Bakeries

For Retail

Data Security

Contact Management

For Jewelry Stores

Multiple Payment Options

Multi-Channel Management

Price/Margin Management

Debit/Credit Card Processing

Grocery POS

Mobile Payments

Reservations Management

In-Person Payments

Transaction Monitoring

Label Printing

Inventory Optimization

Mobile Device Management

Sales History

Online Payments

Inventory Replenishment

Payment Processing Services Integration

Two-Factor Authentication

Sales Tax Management

Pricing Management

Tips Management

PCI Compliance

Multi-Store

Cash Management

Customizable Branding

Onsite Printing

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Epos Now

In Person

Live Online

Webinars

Documentation

For over 40 years, Paladin Data Corp. has been helping independent retail businesses run better. Paladin point of sale (POS) and inventory management software automates time-consuming inventory chores and provides business owners with the data they need to make confident and timely business decisions.

Today, Paladin provides retail solutions for hardware stores, lumberyards, pharmacies, pet stores and many other independent retail stores and truly makes customer success a priority -- with top rated, US-based support. 

The Paladin point of sale solution provides powerful operations with hundreds of integrations to help control all aspects of your business. Automate inventory management, accept contactless payments and allocate staffing, all in one platform.

Paladin’s proprietary Market Driven Inventory Management gives businesses the data, direction and support they need to forecast market demand, optimize investment, and focus on customer satisfaction.

Paladin provides merchants with the features and integrations necessary to connect and leverage their business data and operate more efficiently.

Learn more about Paladin’s intuitive interface, easy set-up process, low monthly payments (no long-term contract requirement) and highly rated USA-based support.


Sales Orders

Data Import/Export

Email Marketing

Real Time Data

Returns Tracking

Customer History

Real Time Analytics

Forecasting

Real-Time Monitoring

Profitability Analysis

Key Performance Indicators

Visual Analytics

Predictive Analytics

Data Visualization

Dashboard

Monitoring

Product Identification

Reorder Management

Inventory Control

Pricing estimates are based on total user licenses and other factors. Please call our sales team to get your custom quote.

Epos Now vs Paladin Point of Sale and Inventory Management

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