PayPal vs RockSolid MAX

RATING:

4.7

(24003)

PayPal has 24003 reviews and a rating of 4.67 / 5 stars vs RockSolid MAX which has 40 reviews and a rating of 3.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (40)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 8, 2023
September 19, 2023
Pros/Cons
  • Pros

  • What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.
  • Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.
  • Cons

  • I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
  • The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.
Read all user reviews
  • Pros

  • I like the price and value proposition. They have great customer service.
  • Mobile connectivity and special order handling are among the best features they are having as well as easily integrated with majority of those accounting solutions.
  • Cons

  • The integration with our accounting software has been brutal. Availability of training for the software seems to be lacking.
  • The bill pay, and applying orders to accounts or payments is a bit of a workload- but follows the check nd balances system, making it cumbersome, but manageable.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos