All Restroworks Reviews
1-25 of 273 Reviews
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Anushka
Verified reviewer
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Pos Review
The reporting part , it makes our very easy and we are able to track every small details
CONSNothing as such , only it take time to reach support
Muhammad Yasir
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Posist review by Darsh Restaurants in Jeddah
Order punching has become very fast now, staff can use tablets to take orders simultanoesly.It is very easy to generate reports and download in different formats.We have also integrated with Xero which pushes all our accounting related data automatically.
PROSPosist billing application has great UI with very easy to use interface, staff finds it very easy to operate and punch orders.Reporting is very good, it has lot of reports and we can get the required data.We are integrated with Xero and accounting data push is very smooth and automatic.Posist Academy is a great tool for self learning, it has multiple languages support as well. Our team is using Academy to clarify their doubts if any.
CONSWhile punching items, it would have been better if the icons are slightly big and bold so that it is easy to find and punch the items while order taking. Overall it's a good application, no major issue so far.
Reasons for switching to Restroworks
Foodics was slow and they were not offering constant updated.
Vendor Response
Dear Muhammad Yasir, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist
Replied August 2023
Neeti
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2021
Inventory Review
Has given me a solution for POS and inventory. The inventory information is reliable at single store level but not at an aggregate level or for spokes.
PROSGives correct information for the kind of data input Very supportive team to learn the platform
CONSRequires high learning curve and not intuitive. Does not have a solution for Multibrand, multistore dark kitchens
Reasons for switching to Restroworks
Rista planned to shut operations so decided to switch. So, did finally switch even though Ristaa continued. Limetray was the first platform we tried. It was a poor solution for inventory. POS was good.
Sumit
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Recomended
I have phenomenal expereience with Posist. Where other software has so many loopholes, posist gives you better security.
PROSPosist is the software which can provide you the handy reports, where you can excess and scrutnize the data almost live. There antitheft facility is super awesome, which gives you to access all of your outlets's discrepancy.
CONSAs of of there is no cons but rare of the rarest there backend support take time.
Vendor Response
Dear Sumit, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist
Replied February 2024
Mohammad
Restaurants, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A cloud base POS solution that supported with robust reporting and API tool.
Having all the data in one sourceintegration which minimized the efforts of cashiers to re-punch orders.manager app which helped store managers to monitor the store performance remotelyAPI availability which helped us to minimize the integration layers and track issues easily.
PROS1- Supports API which enable business to integrate with all tech partners like: Food aggregators, Mobile app, CRM, ETC...2- Availability of online reports which supports operations.3- Manager app which helps monitor the performance of the store.4- Anti theft option which is available on the manager app as well.5- Works offline though it is a cloud software6- 24/7 support.
CONSSince it is a cloud base solution the new features should wait for the next release which is 1 month of time.
Reason for choosing Restroworks
Price Vs ValueFunctionalitySupport call centerNot dependent on hardware Clear licensing
Reasons for switching to Restroworks
moving from monolithic system to micro servicesbetter supportno APIs to API enabled system
aditya
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Good product for hospitality
Overall it's a great experience to use Posist.Software is user-friendly and easy to learn and use.
PROSWe are using it for all of our outlets, and all managers and users giving us good reviews. for admin use also it is very good
CONSnothing to dislike, everything works properly in our day to day operations.
Reason for choosing Restroworks
Posist was cloud-based and used new technology.Also, Posist was the also software which was able to able to fulfil our requirements.
Reasons for switching to Restroworks
Shawman was outdated software, they stopped their customer support.
Vendor Response
Dear Aditya, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Best, Team Posist
Replied August 2023
Sushant
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Best POS to review business analytics
I am associated with posist from last 10 years Best part of it is evolving approach with solutions
PROSMenu Management, CRM, Aggregator Integration & Reports
CONSCloud Based payment solution & OTP integration for rights
Reason for choosing Restroworks
Being a consultant I realised it is best platform to analyse business remotely
Farasat
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
All the best Team Posist
Excellent
PROSGreat support and ease of use along with integration capabilities, availibility of reports & data.
CONSReport configuration as per individual needs can be worked upon!
Reason for choosing Restroworks
Flexibility of use and online ordering integration capabilities at the time
Reasons for switching to Restroworks
Better product
Shiaar
Restaurants, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Posist makes service easy & make serving quick.
1- Punching bills is easy & quick2- Reduced customer waiting time3-Reports can easily be viewed via mobile from anywhere.4-Reporting library is very rich and has 200+reports.
PROSPosist has a great UI; it's straightforward to use and user-friendly.New teammates find it very easy to learn and understand.The reporting is easy to use.....
CONSCan't say there is any feature to be disliked.Everything that is present in the system works without any problem.It was our best decision to go for Posist for our outlets billing.
Reasons for switching to Restroworks
CozyPos was not very user friendly for our usage and we also needed cloud based application.
Arvind
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Arrows Simpliiyers
Posist helps in managing menu to third party aggregators like swiggy zomato and thrive
PROS- Immediate support available - Easy operation - System coves almost everything from start to end, required for the restaurant
CONSJain Preparation option should be made available
Aditya
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
The software that took Navtara to the next level.
Exceptional. Yet to fully implement every feature, but we are getting there. We were a very informal setup before POSist, and I wanted to choose a software that will be with the company for life. Seeing the scalability POSist offers your brand, I still believe I have made the right choice.
PROSThe software is constantly adapting to further simplify the needs of the industry. What I like best is the customizable nature of the software; POSist is always ready to tweak the product to fit your need. The support team is incomparable and efficient. The kind of reports accessible to us have helped us cut costs, and reduce our menu. POSist taught us that more than half our menu wasn't even contributing to 10% of our revenue! The software is great but the people are better...
CONSIt's slightly more expensive than a regular software, but is definitely worth it. The implementation was not very smooth, and too last minute. This was mainly because hardware specifications weren't cross checked. But that's all water under the bridge.
Reason for choosing Restroworks
The others were 8/10 products and POSist was a 10/10 product. It's one of the most important decisions for a restaurant and I didn't want to live in regret
Reasons for switching to Restroworks
Wanted to move to a cloud based software. Data corruption cost me dearly on 2-3 occasions with Menson. Besides, scope of fraud was high, and while Menson served all purposes at a food server (waiter) level, it gave us no information since the head office module wasn't readily available. Menson is a great software that is reasonably priced, but it will only get you so far!
Bhupendar
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
First choice in the matter of Pos
The various integration available in Posist software makes the software trustable and we can rely on Posist for any Integration.
CONSImprovement is a continuous process and each software are improving according to the different client need, Posist also developed their software that no improvement is required as of now as the Posist software is so stable software.
Vendor Response
Dear Bhupendar, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist
Replied July 2023
Manoj
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Review For POSist
I contacted customer service because I was having trouble logging into my account. Support was very quick to respond and was very polite. He was also very helpful and was able to resolve my issue. I am very happy with the service I received.
PROSBilling feature are good also integration module is very fast. We are happy to use the POSist all feature ( Billing, integration, reports, stock)
CONSSometimes reaching support is very difficult
Vendor Response
Dear Manoj, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist
Replied August 2023
Brayl
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
POSIST technology
Great
PROSThe ease of use and integrations with parthers
CONSAnalysis isn’t great however the daily monthly yearly enhancements get them up there
Abhishek
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Posist Review on behalf of Kunafa Foods & Beverages Private LTD
1. Posist software is fast and reliable pos.2. We can create menu and even modify them after creation.3. Reporting part is detailed.
CONSThere is no specific cons about software
Vendor Response
Dear Abhishek, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist
Replied July 2023
lakhan
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2023
POSist Software Helping in Operations
We can use the billing module Easley, and the table management is good to operate. Billing reports and CRM features are good to use. Also support agents are good to talk for resolving the issue
CONSNeed to improve the integration aggregator stock/in feature.
Vendor Response
Dear Lakhan, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist
Replied January 2024
Sujin
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2022
Billing review by Sujin
Posist has helped us to integrate with food aggregators and hence automate the order flow.
PROSEasy to select discounts and online orders are received directly
CONSSometimes the application is running slow . The UI and Graphics need to be improved.
Reasons for switching to Restroworks
Management Decesion
Reynold
Hospitality, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Billing Review
Help us to lessen work operation and easy to received order from any aggregators
PROSThe pictures that can access on the system was awesome and its easy to used. Its easy also to the team to trained them even in short time. To many report help us to understand branch sale status.
CONSSome issue were facing in terms of auto cancellation with the connection of deleverect.
Reasons for switching to Restroworks
Management Decesion
Prahlad
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Posist review after using in for 3+ years
We are using Posist for order taking at restaurant, we are also taking room service orders using posist.We also have banquet halls and posist banquet module is used for managing all the functions properly.
PROSWe are using Posist for restaurant billing and Banquet Billing, we have also integrated with our PMS (Hotelogix) so that there is a seamless transfer of billing data between Posist and Hotelogix.Reports are very useful.
CONSThere is not even a single thing that i can say that we don't like; things are generally working as expected to work or function without any problem, and in case we need any assistance, then the support team is there to assist.
Reasons for switching to Restroworks
We were changing to Posist for all the properties.
Vishal Singh
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Posist @ SURINDAR
IT has been very good.
PROSUSER Friendly, EASY TO USE EVEN BY OUR EMPLOYEES. EVEN MAKING CHANGES AND EDITING THE MENU IS VERY CONVENIENT. CUSTOMER SUPPORT IS ALSO VERY PROMPT.
CONSi do not find anything which is trouble making.
Vendor Response
Dear Vishal, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist
Replied November 2023
Upender
Restaurants, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Posist is helpful
Over all exp is really good and using more 3 years
PROSPosist has all the good featuresWe use all features of posist like- manual order, Online order, QMS, inventory . All works really good.
CONSPosist does not have all reports more than one month together.
Vendor Response
Dear Upender, We're delighted you had a great experience with Posist. Thank you for your feedback. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist
Replied July 2023
Meraj
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Dosa Coffee - Paschim Vihar
Overall experience is good, except sometimes reaching support is time taken
PROS1. User friendly billing software for restaurants2. Posist integration help us reciving zomato and swiggy orders in posist itself.3. Customer support is very helpful and friendly
CONSSome times reaching support is impossible
Vendor Response
Dear Meraj, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist
Replied November 2023
Abnish
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Nine Watt Coffe Cafe, Gurgaon
Posist is easy leran and run the application, Qucik Response from team for every points we are reporting.Thnaks To [sensitive content hidden] for configuraring every thing in very less time.
CONSNothing To share like this at this point,
Vendor Response
Dear Abnish, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. Best, Team Posist
Replied September 2023
Deepak
Restaurants, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Punjab Grill Noida Swiggy and Zomato integration
We have done the Punjab Grill Noida Swiggy and Zomato integration with cloud kitchen setup where we can manage multiple kitchens in one locations and easy way to manage it.
CONS100% Recommended to use POSist and more satisfied
Vendor Response
Dear Deepak, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. Best, Team Posist
Replied September 2023
Neeth
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
About POSist System and Feature
Very reliable and fast, Easy to understand and navigate. Also the POSist feature more reliable, ( Reports, Online integration and CRM) CRM feature is most important for our restaurant.
CONSNothing else for the dislike, all functions are working fine.
Vendor Response
Dear Neeth, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist
Replied December 2023