Other times the sales ticket said one total that was different from what the client was charged. Client brought their bank statement in).

Ve owned my salon 4 years. This is my 3rd and thank goodness my final software.

I'm set up to send out birthday notifications but I believe they all go to Spam so my clients never acknowledge seeing the announcements with their birthday discounts.

Very easy to understand, outstanding technical support. Offers easy, learning video's.

Overall we are happy that we made the switch to this software, it is definitely the best ease of use that we have encountered.

I realize how ridiculous that sounds but if I'm searching for a con, that would be it.

Software is great; excellent for Spa and Salon Use, great customer service and price points.

Also when an appointment is cancelled there should be some type of way to track all history.

Customer service is superb. They always our calls efficiently and resolve our issues without any problems.

One of the reasons I like Prosolutions is that they are always quick to take care of my concerns or questions.

It has been a very inspiring journey and we have come to count on this company and for our loyalty we have their commitment and full tilt support. The way business should be.

I do like to be able to run reports to see what services are the most popular. I also like seeing the amount of products I have sold per item.

Tech support is amazing. Many detailed reports can be generated and the ease of booking appointments is a plus.

For a business that does not spend their days sitting at a computer with loads of time to fight the program, this  for us, does not have the value that we expected.

Not easy to learn features by a click of a button. Don’t know how to fix missed information from previous days.

I love the package set up option since so many businesses sell packages these days. Most software options are lacking that feature.

I want to say that I am truly appreciative of Stephen Wiggins. When my business took a big hit, and lost 7 employees and over $500.00 in revenue, Stephen worked with me to help me get back on my feet.

I love the ease of use and the new app available.

I appreciate how quickly and clearly customer service answers questions and works with me to solve problems.

This tells me what is my most popular product. I have been very happy with the software.

We like that we have the ability to chat with the customer support team whenever we like and they are always willing to help us find a solution to our problem as quick as possible.

We have all good things to say about our ProSolutions software. The day to day functionalities are easy to set and easy to use.

Being in Canada we are charged in US dollars for you this service.

We are very happy with them. We have used them for a long time, the software works flawlessly, and covers all the possible needs we have.

I can’t say enough good things about ProSolutions. They are by far my favorite software and favorite company as a whole.

Is having trouble, they always find me a solution and seem so happy to help.

Ease of use ,,,quality of reports and ease of integration with QUICK books.

They can’t fix a bug but they want me to trust them with costumers information and money.

I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period.

Bought software from Vitabyte it's awesome works great service is spectacular.

Product is extremely easy to use and makes tracking inventory and ring up sales a breeze.

I like when it works, but it's not as often as I'd like for the amount we use it. It's fairly easy to navigate but that's only when it works.

It is very evident that the development team can’t keep up with the operating system. Every time there is a upgrade the software starts to bog down and crash.

Almost always getting stuck with a system that malfunctions. Once they fix one thing another pops up.

Always breaks down , customer service very unhelpful, I think they know it's crap and have given up.

The interface is pretty ugly, and it is not that easy to learn.

Pay the guys again, now the database was corrupted because so many crashes and jet compacts. On the phone for 2 hours and no response, which you have to pay 800 a year for.

Easy to use and cost friendly and I would highly recommend for start up businesses.

System outages are frequent. It is not user friendly.

Not sure if it is still exist. However, we did the free trial.

Overall I like the software itself and there are updates constantly being made.

Overall a very BAD customer service experience with them. Looking for a replacement ASAP.

I would not spend a dime, I was forced to upgrade to a new version with bugs that their team cannot fix.

I wish I could say more positive things but that's all I've got.

They don't do proper software lifecycle. Forget about product version numbers, they make all kinds of changes and keep the same version number.

Back Office can be somewhat difficult to navigate. This may be due to our menus numerous modifiers.

Very motivating sales staff, very accommodating and friendly sales man, price is also reasonable, delivery on time.

Best system for Bars and Quick Service Resteraunts.

The staff is great and the Techs are smart. On top of all that you can talk to the CEO if you want  Best company for Adelo pos XERA POS and Aldelo Touch.

The staff is incredible and the Techs are savvy. On top of all that you can converse with the CEO on the off chance that you need Best organization for Adelo pos XERA POS and Aldelo Touch.

US Dollar

ProSolutions Software (formerly Transcend) is a cloud-based suite of applications from ProSolutions Software that is suitable for spas, salons and resorts of all sizes. It offers modules for client management, appointment booking, inventory tracking, marketing, point of sale and more. On-premise deployments are also available. 


The DARCI module helps automate business management tasks such as text and email messaging, appointment confirmations, running promotions, marketing campaigns, closing reports and more. It also offers a social networking interface for sites such as Facebook, Twitter, Instagram and Yelp.


Point of sale features include the ability to check out from the appointment book interface, letting clients pay with rewards points, tracking gratuities, assigning commissions and applying coupons and discounts. Online retail tools include featured items, configurable shipping fees, an Authorize.net interface for payment processing and a product search.  


Support is offered over the phone and via online chat. Pricing is per user per month.



LongDescription

Employee Management

Booth Rental Management

Customizable Reports

Client Database

Credit Card Processing

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Data Import/Export

Multi-Location

Booking Management

Email Marketing

Inventory Tracking

Social Media Integration

Alerts/Notifications

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Customizable Branding

Commission Management

Employee Scheduling

Payroll Management

Appointment Management

Client Management

Drag & Drop

Customer History

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Customer Surveys

Electronic Payments

For Salons and Spas

Customer Mobile App

Confirmation/Reminders

Transaction History

Waitlist Status Tracking

Client Portal

Activity Dashboard

Online Booking

SMS Marketing

Customizable Templates

Discount Management

Online Store

Electronic Forms

Barcode/Ticket Scanning

SMS Messaging

Reservations Management

Class Scheduling

Scheduling

Promotions Management

Performance Metrics

Event Scheduling

Email Reminders

Calendar Sync

Real Time Reporting

Third Party Integrations

1-3 employees: $69/month
4-7 employees: $99/month
8-15 employees: $149/month
16+ employees: $199/month

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ProSolutions Software

In Person

Live Online

Webinars

Documentation

Videos

Aldelo Express POS is a full-featured cloud-based restaurant technology platform that simplifies and enhances everyday restaurant operations. With merchant-facing and customer-facing integrated ordering and digital payments, Aldelo Express supports in-store, remote, and hybrid restaurant services.

The ​Aldelo Express POS Waitlist and Reservation Module eliminates time-consuming staff duties, streamlines staff operations, improves table turn rates, and ensures customer reservations are never lost, improving operational efficiency and customer satisfaction. Combined with digital customer profiles, caller-ID, and text-based confirmations, restaurants instantly enhance customer dining experiences.

The Table Layout Module empowers staff to work more efficiently, even during meal time rush hours. Table layout modules provide enhanced visibility, enabling wait and hostess staff to be in continuous sync on front-of-house duties and services. Restaurants, especially those limiting their hours during the week, benefit from table layout modules by maximizing their operational efficiency without hiring additional staff.

Users simulate one or an unlimited number of dining rooms, providing customizable graphical layouts for outdoor patio, poolside, bar, backroom, or central dining rooms. Table icons are easily relocated on the intuitive Aldelo Express POS user interface (UI), allowing staff to easily adjust room layouts and accommodate different-sized parties. Color-coded identifiers provide details on each table and party, including tables available for seating and reservations, and those which have received and paid for checks.

Aldelo Express’s native Delivery Module includes caller-ID, surcharges, digital mapping, custom digital menu pricing, text-based alerts, and more. Seamlessly integrate orders made over the phone and via the native Masa+ Online Ordering and Digital Payments platform. Users manage native and third-party delivery services using a single iPad POS terminal. 

Manage single and multi-store inventory with the Aldelo Express Inventory Module. Once items are entered into an Aldelo Express iPad tablet – from anywhere with a Wi-Fi or Cellular Data connection – data associated with each inventory item and recipe is instantly updated as customers place orders in-store and online. For inventory managers, this means real-time view of inventory shortages that help them plan purchase cycles more accurately.

Aldelo enables more restaurant owners to benefit from Aldelo Express’s full-featured cloud POS solutions at a price that best suit the needs of their business through “freedom of choice” payment processing and non-proprietary hardware. Users select from iPad, Android Tablet, and Android Mobile Handheld POS terminals and utilize SaaS options, Aldelo Pay, or approved Aldelo Partner merchant services.

Qualifying merchants receive Unlimited Licenses, Software Releases, Software Upgrades and 24/7 Technical Support, saving them thousands of dollars over the life of their system.

Split Checks

Delivery Management

Live Tracking

Mobile Access

Routing

For Restaurants

Table Management

Status Tracking

Order Entry

Kitchen/Menu Management

Mobile Alerts

Activity Tracking

Dispatch Management

Real Time Monitoring

Route Optimization

Order Management

Customer Database

Online Ordering

Geolocation

Geographic Maps

Route Management

Real Time Data

Real Time Notifications

Real Time Updates

Food Delivery Dispatching

Delivery Tracking

Reporting/Analytics

Order Tracking

Order Processing

Real Time Analytics

Forecasting

Access Controls/Permissions

Time Clock

Wait List Management

Sales Trend Analysis

Sales Reports

Labor Cost Reporting

Billing & Invoicing

Accounting Integration

Stock Management

Separate Checks

Payment Processing

Price/Margin Management

Offline Access

Sales Tax Management

Tips Management

Returns Management

Cash Management

Receipt Management

Built-in Accounting

Windows 7

Windows Vista

Windows 8

Windows 10

-- $99/month per device license (under a SaaS model).
-- No "per device" license cost when merchant utilizes Aldelo Pay or approved Aldelo Partner merchant services.

ProSolutions Software vs Aldelo Express POS

User Ratings & Reviews

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