overall I think it was a great platform, it just did not exactly fit what I was looking for so I did prefer other options. I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options

One of the features I like the most about loox was how well integrated it was, although now I think it has taken a little bit of a backseat to some of the other review platforms out there in that regard

My least liked thing about loox is that If you have previous reviews it wasn't as easy to change over to this software as it was with other ones A lot of them are able to go into some sort of generic import template but I didn't find that to be quite as simple with this one as it was with others and in fact I did not even import any of my old reviews

Very good would recommend

Customer support is excellent they set the whole thing up for me

Can't think of anything the whole package is good

It is easy to import genuine product reviews with photos for your Shopify store! To help set up social proof on your webstore and improve credibility and trust.

They do not offer a free plan, and they do not easily integrate or embed within all themes, especially on the product description page; I was finding it hard to replace Loox's imported reviews within the existing section of my product reviews on the product page.

I've tried a few, there's many copycats doing the same, they're the best and implementing new features often, new with video reviews.

It is also pretty much the most expensive, you get what you pay for

Easy to integrate, good level of customization and good support if you need helps

The Growth plan charges 30$ for 300 additional mails - I think this is very expensive, similar to TrustPilot which is a level above.

The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.

We are very satisfied with the software!

i love the new feature where a customer can do video reviews. i love that i can choose coupon codes for customers to give reviews i love have easy it was for integration.

i actually do not have any cons at this time.

its been totally fine.

easy to use, easy for clients to use, i like being able to send emails quickly to clients.

expensive, there are other free or cheaper options on the market.

Having the opportunity to import reviews, mange them, get them on time is crucial. All this increase the liv our clients and their satisfaction!

None, everything is great and easy to navigate!

Quite easy to integrate and send automated reviews.

Find the dashboard and setting pages quite clunky and tricky to use. The layout and design could be cleaner.

Fantastic, easy to use software that does what you want it to do and looks good doing it.

THis app helped us build our reviews from zero to over 100. It's an attractive addition to our site and brings so much credibility to our products.

nothing yet! So far its been a smooth use.

Excellent experience with loox so far and will continue to use it

Easy to use app for shopify and displays on website so people can see reviews of products

The email design function is quite limited and cannot personalise to business too much

Its a very useful app to work with social proof

I would like some more design features to show the reviews on my site

I love the dashboard, the coupon incentives for customers to leave photo/ video reviews, and the reminders the app sends out to each customer.

I wish the review request email had more flexibility when it comes to the email address the review request messages are sent from.

easy to use, have gathered reivews automatically

the design could be more appealing around the reviews and how they appear on the website