Vendasta has provided the technology and path to take the next steps in growing my agency. Their support has been terrific when needed.

Vendasta provides everything I need to run my digital marketing agency. There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace. The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign. Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed.

Keeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them. It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients!

My experience with Vendasta is better than expected in all aspects.

I enjoy the ease of use of the main system and the can-do attitude of the Vendasta staff. [SENSITIVE CONTENT HIDDEN] have gone above and beyond to make working with Vendasta a dream come true.

Compared to other systems.... nothing is wrong with this system. Nothing but upside.

My overall experience with Vendasta has been horrendous. I do not recommend the platform to anyone. They offered me 6 months of their Teams subscription ($499/month or $3,000 value) after I left my negative review. Do with that information what you will.

I no longer feel comfortable endorsing any of the features Vendasta has to offer. At least their SEO vendors have been able to fulfill on their jobs and get my clients on page one, which has made the platform almost pay for itself. Nevermind all the headaches I've suffered as a result.

Vendasta promises to do a lot of things: marketing automation, white label, CRM, and task manager. It does NONE of those things. Vendasta is a marketing automation platform that doesn't automate much. Today, I was just told that I can't embed their meeting booking tool directly into my webpages with HTML and I can't automatically import leads from my native contact forms (Elementor) into their email marketing software. Now, I will have to pay for Mailchimp and Calendly on top of Vendasta to perform the same basic tasks. If I had GoHighLevel, this would not be a problem. I strongly encourage you to check out GoHighLevel. From what I've heard from my mentors, it seems to be the software of choice for marketing automation. As for their "white label" features; run FAST in the opposite direction. Both of my experiences hiring their "white glove" team were horrendous; they spent $1,150 to produce $75 in revenue for my client. The next month, I spent $500 to produce $2,775 for them managing their Google Ads on my own. Their "social media posts" went against every single instruction I gave them on our launch call. Thank god that one was a trial run on one of my own accounts; the posts (stock photos with cookie cutter captions) were so bad it would have greatly embarrassed me to deliver them to a client. Nobody should ever pay for Vendasta. I write these reviews so that their sales team can't swindle future agency owners, small and large, like they swindled me. I will not stop

I like the fact that Vendasta provides a great team to intricately explain the inner workings of the products. The training is meticulous and the customer service is amazing. The products are top-notch.

I only wish the learning curve was slower :)

Vendasta offers a large amount of opportunity for my business. I am able to resell services that are used as "perks" or "selling points" for our Marketing Packages. Being able to manage everything in one platform really helps with time and saves money. Vendasta has already had a huge impact on our business model.

It can be slightly difficult to remember how to use everything. But I am still new to it, so it's a matter of getting the hang of it. [SENSITIVE CONTENT HIDDEN] is amazing at walking me through the platform, setting up accounts or email campaigns with me and calling me the same day I reach out to him. Sometimes even within minutes!

I was able to sign up a client quickly. I lost confidence in the Alpha SEP product because when I had questions, they never answered and my rep from Vendasta failed to reply as well. I question the level of SEO knowledge and if this service is outsourced offshore. I think my question was simple but no reply. No empathy or remorse from Alpha SEO or Vendasta. This was disappointing.

I'm pretty experienced setting up software. This was not the worst one I've ever had to set up.

It's not always easy to find certain things in the UI/UX. There have been some changes that still need to be made

I really appreciate what Vendasta offers and they help they provide to get things going.

Multiple options to choose from. Ease of contact with support. Resources and content relative to their products.

Would like more in-depth white-labeling options.

What I love about the software, is that I can have my whole office with in software, I don't need to get other CRM and additional tools to do my work

I would love it if vendasta would would have the feature of being able to track and attach call recordings and emails of the specific lead

They never cease to amaze me with new features and products that help my clients.

The new AI features are amazing. We are just beginning to explore and use these features. Social Media Marketing Pro is simply outstanding. By using this and linking to our customer's website posts, we effectively improve customer's Google Business Profile rankings pushing them into the Google 3-Pack.

There is so much to learn, but so little time. Thanksfully, we have the support of [sensitive content hidden], our Account Manager to assist. She is very accessible and always willing to go beyond the call of duty to help us!

The Vendasta platform lives up to everything it claims to be. As an agency, we use it as an additional source of revenue. I didn't have to hire or pay for any development resources. Literally, "out-of-the-box" and we were all set to go. And also a tremendous team of support and business strategy folks. Overall, a great partner!

It is so easy to use and very easy to sell!

I sometimes find the platform runs a bit slow, but that is not a regular occurrence.

Vendasta has great customer service, and is a great tool for digital marketing agencies

I enjoyed how sales could feed orders in through the CRM component (and how we could dissect the data to find our most profitable sales), as well as how those orders would flow into the back of house Task Manager component so that we could track which products were the fastest to complete and which were the most resource intensive

The implementation of Vendasta took a long time in our company and many users needed revised training from the team before we could adopt it as a company

it was a good experience. our team really enjoyed the amazing customer service of Vendasta. from technical to ads and training, they were amazing. i feel the platform has lots of bugs that need to be fixed.

it was amazing casue everything was connected and it was great to be able to post on all social media platforms at the same time. also the reporting section and the ads section where we were able to see all results and progress of the business was very good. i also like the review section where i could response to each review with provided templates. the reputation management section was also amazing. it quickly updated the information of the business on different websites. wow

the social media posting part has alot of bugs. when i use enter to use the next line it doesn't show in the preview. Google my business posting only works for pictures and you cant upload videos. and even with the photo the call to action button sometimes doesn't work. the video option doesn't work on Linkedin either. i cant use multiple photos for Instagram and it only works for facebook. my internet is very high speed and yet it takes time fo the pages to lead and sometimes they open with errors. if i open few tabs they don't work and i will receive errors. the emoji section is very slow... i wish there was an option so we could bring different locations of the same brand under one account so we could post on all location social media pages at once and not go through them one by one to post. the packages and what were included and the prices were a bit confusing. and there are a lot of options. there was also a mistake in our paid ads campaign where they uploaded the wrong video and we came to know 5 days later.

Thumbs down.

This was the first company I came across that offered multiple services under a single white label umbrella.

The onboarding and monthly fees were much too high for what was provided. Training has improved, but wasn't great. The platform & interface weren't intuitive. The worst part was the customer service, though. I had a very negative experience when leaving the platform after fulfilling my 1 year contract. They tried to lock me into a longer contract based on when I downgraded levels of service (buyer beware). I had to actually provide the documentation that those were NOT the terms I'd agreed to after a prolonged hassle. I was treated rudely. I never received an apology or effort to make it right. They were more interested in nickel and dime-ing me than looking at my experience as a (too-highly) paying customer. There are now other solutions out there that are a 180 in price, platform functionality and customer service.

Quite good so far. As I use more of their services I will have a better idea.

I appreciate all the training and the efforts the Vendasta team make to ensure the success of their partners. I would say this is one of the biggest aspects to Vendasta.

It feels that when we are outsourcing our work, the teams that take it on do so in a very impersonal way. Rather than working with someone who has a personal interest in the project, they seem rather detached. This is said more in regard to several of the services we have used, though we have had excellent personal interest evidenced by one of the logo teams we have worked with. Overall, instead of just doing the work, it would be nice if the teams doing the work were more willing to share their expertise and insights from being professionaly involved in what they do. As an agency owner, I may know the general idea of what we want in a website or what we need for ads, etc., but I am relying on the expertise and care of the team to do the work and keep me in the loop as to what is going on.

Great products to offer clients.

Vendasta has been a great partner with their tools but [SENSITIVE CONTENT] takes the experience to a higher level. He wants each client to succeed and goes above and beyond to help in every way possible. There are other platforms out there but it is people like [SENSITIVE CONTENT] that contribute to our success.

Just little nuances you need to learn with time but that is with all softwate.

I'm split 50/50, but I mostly think that's because I'm not familiar with any other software out there. Yes, it does help speed up the process for social media posting and reputation management, but the problems you run into after using the platform so much are frustrating.

If you have a problem, customer service is quick and helpful. I like being able to respond to reviews from different platforms in one place.

Problems integrating Instagram accounts, differences between Google review numbers on the platform versus on the Google listing, delays in alerts for reviews, having to constantly reconnect social accounts, having to manually go into DealerRater to respond to their reviews.

I still find new functionalities every day and I am looking forward to discover more.

Vendasta is very easy to use and if you are a small user you can grow with it, step by step. A full pallet of products is available from day one, and the sales and marketing tools are first class.

You need to spend some to find all the functionalities, so not 100 % adapted for starters.