User Reviews Overview

Ratings Breakdown

5 stars

(17)

17

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Feature Ratings

Ease-of-use

5.0 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5

Functionality

4.5 / 5

Browse Verified Reviews Reviews

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Showing -49 - -30 of 20 results

October 2020

John from Snap Custom Pizza and Salads

Verified Reviewer

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2020

Snap custom pizza

Pros

That it gets to a lot of people that are in different fields

Cons

That the cost of it is a little on the high side.

September 2020

Michael from The Natural Sapphire Company

Company Size: 11-50 employees

Industry: Luxury Goods & Jewelry

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Much better than TrustPilot! A great value, simple to use, excellent support

I have zero complaints, [SENSITIVE CONTENT HIDDEN] and his team have been amazing!

Pros

We were a customer of TrustPilot for many years, and sadly we couldn't trust them! They continued to raise prices at an exponential amount with lower and lower support; and their interface was sorely in need of updates. Our requests and suggestions about how to improve their offerings were ignored completed. And worst of all they became an agent of extortion in many situations when rotten clients would posting extortion level reviews. Even when we showed admin at Trustpilot that the client was threatening to leave terrible reviews if we didn't give them discounts of 50% off our products Trustpilot refused to remove these bad reviews. Trustpilot also had so many reviews being posted about products that we don't sell at all. We are a jewelry manufacture and we'd have almost daily posts from people saying they liked the TV that we sold them... To have these removed was such a waste of time and admin at Trustpilot could do nothing about it. Overall it was a horrible nightmare working with Trustpilot.

Cons

Verified Reviews was less expensive, near-instant support for questions or any issues we had in using their system. We have zero fake reviews being posted, no spam, simple monthly fee, SEO ranked, my staff love the interface, it's a 100x's better than Trustpilot!

Reasons for Choosing Verified Reviews

Super support, very fast communication, monthly simple fee at a reasonable rate. Very good software and UI, great logic for reviews. Our clients don't need to register to leave reviews.

Reasons for Switching to Verified Reviews

I explained this in my previous field

October 2021

roberto from carpinteria

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2021

No tengo ninguna queja, [SENSITIVE CONTENT HIDDEN] y su equipo ha sido increíble.

la mejor muy mejorado

Pros

Fuimos clientes de TrustPilot durante muchos años y, lamentablemente, no podíamos confiar en ellos. Continuaron aumentando los precios a una cantidad exponencial con un soporte cada vez más bajo; y su interfaz necesitaba urgentemente actualizaciones. Nuestras solicitudes y sugerencias sobre cómo mejorar sus ofertas fueron ignoradas. Y lo peor de todo, se convirtieron en agentes de extorsión en muchas situaciones en las que los clientes corruptos publicaban críticas a nivel de extorsión. Incluso cuando le mostramos al administrador de Trustpilot que el cliente amenazaba con dejar críticas terribles si no les ofrecíamos descuentos del 50% en nuestros productos, Trustpilot se negó a eliminar estas críticas negativas. Trustpilot también ha publicado muchas reseñas sobre productos que no vendemos en absoluto. Somos un fabricante de joyas y teníamos publicaciones casi a diario de personas que decían que les gustaba el televisor que les vendimos ... Quitarlas era una pérdida de tiempo y el administrador de Trustpilot no podía hacer nada al respecto. En general, fue una pesadilla horrible trabajar con Trustpilot.

Cons

Revisiones verificadas fue menos costoso, soporte casi instantáneo para preguntas o cualquier problema que tuviéramos al usar su sistema. No se publican críticas falsas, no hay spam, una tarifa mensual simple, clasificación SEO, a mi personal le encanta la interfaz, ¡es 100 ve

Reasons for Choosing Verified Reviews

por lo rapido y divertido

Reasons for Switching to Verified Reviews

era mas lento

March 2019

Peter from WTI

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Pleased with Verified Reviews

Sometimes the Product Reviews did not show correctly on my website. However, [SENSITIVE CONTENT HIDDEN] and the staff at Verified Reviews were very accommodating and responsive to fix the problem. They were FAST and EFFECTIVE at fixing the problems.

Pros

Ease of use and straight forward. They were able to port Amazon Seller reviews to my store. Reasonably Priced.

Cons

The way Google picks up the Verified Reviews and displays them on the Search Results is not obvious. It would help if there was an explanation for that.

August 2018

Bob from Best Materials

Company Size: 11-50 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

We really like this.

Having these reviews in our webstore and for products as well increased our ranking and conversion rates.

Pros

The service is first class. And its not a one-size fits all. We run a custom cart and webstore. Verified Reviews has helped us implement this just the way we wanted it. And the price is reasonable.

Cons

Nothing really. There is work involved to respond to negative reviews, but this investment drives us to continuously improve.

July 2019

Morris from TonneauFactoryOutlet

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Customer Reviews Count

Provides EZ access of customer reviews for new customers. EZ access to US staff to correct any issues that may arise.

Pros

Very professional execution, visibility, and the ability to address negative reviews with the customer.

Cons

No real disappointment with our usage and satisfaction

Reasons for Choosing Verified Reviews

Sometimes your 1st choice is best choice

March 2019

Charlie from Timepieces International

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Amazing for the price

They offer all the same functionality as some of the bigger names in the reviews market for a better price. Their staff are friendly and have been extremely helpful on the rare occasions I've needed to speak to their support.

Pros

A very simple interface that's intuitive to use. They also have a Magento integration that looks great, and they were amazing at providing support for this. Auto-moderation for reviews under a certain score is brilliant.

Cons

The only issue I find is being required to send at least one message to the customer before requesting the removal of a review. I understand why this exists, but there are rare occasions it's not needed. Minor nit-pick really.

August 2018

Ju from Technical

Company Size: 11-50 employees

Industry: Capital Markets

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Verified Reviews

Amazing on-boarding team, Rep was the most pleasurable person I've had to work with in well over 10 years of business. Thank you VR Team! Customer of 2 years now.

Pros

Customer Support Ease of use Advanced Tools

Cons

N/A - All went well. The review site is easy for not only our team, but our customers.

November 2020

Raphael from Tudo Forte

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

Ótima Ferramenta

Pros

Excelente Ferramenta, Fácil usar, Estável e Suporte muito bom.

Cons

Não tenho problemas com o software, sempre que tenho dúvidas o suporte me auxilia.

July 2019

Wendy from GET LIT PLUS

Company Size: 1 employee

Industry: Arts and Crafts

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

July 2019

Review gurus

I am indecisive on this. You need a few months to see if this would even be helping you

Pros

This is supposed to boost your sales. It's fairly easy to use

Cons

Took awhile to figure it out. It's not exactly user friendly, but things just keep getting easier.

August 2018

Cedric from CEM PARTNERS LLC

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Best review solution

Happy customer since 4 years.

Pros

Very convenient solution. Easy to install and use. Best customer support.

Cons

Back end of the solution could be improved.

July 2019

Ashlee from US Drug Test Centers

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Our experience with Verified Reviews

Pros

It is SO simple to use and the initial set up process is quick!

Cons

I don't have any cons. The system is very simple and straight forward.

March 2019

RAFFI from Interior Essentials

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2019

EXCELLENT SERVICE

very nice

Pros

Promptly receive honest reviews of your service provided to customers.

Cons

product reviews are not accepted at the same time

January 2021

Hari from Copart

Company Size: 5,001-10,000 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great Product an Great Account Management

They have been used to help us generate more reviews from our members.

Pros

What is great about Verified Reviews is the team there handles everything from getting all your locations set up to helping set up your Google Seller Account. The integration with Google My Business accounts is great as well.

Cons

I don't have anything negative to say. The onboarding process was super easy and the account management is top notch. One suggestion is one day to add an aggregate view of how the reviews are coming from Google My Business...but that is something they are working.

July 2019

Shaun from Found golf balls

Company Size: 11-50 employees

Industry: Consumer Goods

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Perfect product for our company

Interaction with verified reviews has always been spot on. Service is friendly and Efficient.

Pros

I love how user friendly it is and how good the customer service is if a problem ever occurs.

Cons

Nothing I can think of as I’m really happy with service

Reasons for Choosing Verified Reviews

Great service and technically friendly

January 2021

Isaac from Agencia B12

Company Size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2021

GRan apoyo y resultados

Satisfechos con los resultados obtenidos.

Pros

El acompañamiento del equipo de ventas y soporte para integrar de forma muy ágil su herramienta.

Cons

La diferencia horaria de algunas condiciones de la plataforma han limitado la experiencia que hemos tenido con ella.

Reasons for Switching to Verified Reviews

Mejor atención al cliente.

March 2019

Sunho from simple shapes

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great option for the price

Pros

The price is better than competitors, works great with Magento.

Cons

Setup takes longer than expected, but that goes for all review platforms.

April 2019

Moises from Hu Organics

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2019

Great For Credibility

Great support and ranking with ratings on google. Helps create trust in customers

Pros

Very good for credibility and create trust for purchasing.

Cons

The monthly fee is very high for small companies.

March 2019

Grant from Sigma Tax Pro

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Awesome product, easy to use and great support!

Pros

Easy to use product, perfect for AdWords review extension, support is always responsive.

Cons

No problems yet, would recommend to anyone

February 2021

Austin from BestCompany.com

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Customer service is pretty good but we see some disputes between google and verified reviews

Pretty good. Platform is easy to use, [SENSITIVE CONTENT HIDDEN] is great, but the discrepancies between google and verified reviews make it hard to know how many more reviews we need to get to get the google stars on our ads.

Pros

It is very easy to use and is user friendly. Also our account manager [SENSITIVE CONTENT HIDDEN] is awesome!

Cons

The reason we us verified reviews is to get the google ads star rankings on our ads and there are some issues with that sometimes. Verified reviews will say we have 108 but Google says we have 99 and we need 100 (according to google) to get the star rankings. So I am not sure if that is a verified reviews issue or google issue but that's the reason we use verified reviews so if that isn't working it's kind of annoying.