Service desk is always very responsive and helpful which has been important for us as our software usage changed time to time.

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.

I enjoy the ability to customize areas that are useful to our facilities.

Cost Effective solution thats was easy to support.

Great company that is always moving forward. Fun to work with, innovative and true partners.

There are other aspects of this software that I don't access as they are difficult to navigate and not intuitive.

We have been using the Perspective system since the summer of 2008 and have been very happy with it.

The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.

The customer support is very helpful and will return requests in a timely manner.

The only complaint I have is that sometimes the program runs slowly.

There i have find multiple user friendly options and easy to access the and accurate results in the reports.

I like the feature of the chimes when someone else makes an entry so you know it has been entered. It seems like a small thing but is very helpful when busy and working on other duties.

Its parent company has changed and longtime users may perhaps be unaware of the company's future relative to the product.

Excellent products and an even better team to support the products.

Apart from all the features, the following are a few notable mentions: the application is easy to use, the graphical user interface is simple and intuitive.

My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.

Excellent tool for documenting incidents; and subsequent report generation.

Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.

An excellent tool to build your audit world, plan, mandates and reporting based on your needs.

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.

I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.

Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users.

Working with Resolver has been a great experience, the application as well as the service delivery.

Some of the key information is not easily searchable, which means for long waiting periods. Moving files into the program is limiting.

I like the ability to have multiple users work on the same file at the same time. The ease of creating reports frees up my time to do other tasks.

On a monthly basis, we take in more than 1,200 incidents. The Perspective product is the vital backbone to our investigations unit.

Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.

As a leading Israeli bank we chose this excellent GRC Suite.

Simplifies complex SOX management when there are many businss ubits, very helpful support team.

Problem with some chars on the Swedish language version.

Thsi company (ProcessGene) is 100% Service Oriented. Not only the technology is great, but the professional services were provided bu high quality consultants.

Can be priced when compared side by side to other similar services. Sometimes I had some trouble finding my way around.

The ERM risk module has many features but is a bit complex and requires training.

We were very pleased with the customer service and the SaaS model was excellent for our needs.

One of the best GRC solution- definitly the most comprehensive one we examined.

The software is very user friendly, featuring powerful GRC workflows, analytics and reporting capabilities.

Automated our Internal Audit process including risk assessment. Audit and personnel scheduling.

We use thsi tool for operational risk management in the mining industry.

We are happy we chose this software and recomend to use it when more than few workers are involved. Plan to extend to several thousands.

There is an additional payment for SAP Connector if you do not buy the Enterprise edition- we were not sure if to choose pro or enterprise- eventually enterprise is lower cost.

Defining complex workflows took a lot of time when not using Multi-Org and the company charges more for Multi-Org.

Good for managing multiple organizations. User-friendly, with good analytics and reports.

It was my decision to choose this tool unbelievable what it does - GRC practically for free... best solution at a fraction of the traditional price love it.

We implemented for 300 workers (SOX+ risk management), and we were happy we (I) chose this software because of the ease of use. I still recommend to use it but.

US Dollar

Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services, healthcare and hospitals, insurance, academic institutions, critical infrastructure organizations, airports, oil and gas, utilities, manufacturers, pharmaceuticals, hospitality, high tech, government, retail, real estate, and more.


The software enables users to manage their risk aversion and mitigation plans, budgets, and forecasts all from a single solution. It assists in connecting risks to incidents, so that assessments of what could happen are linked to what did happen. With this connection, you can quantify the impact of your risk mitigation plans, identify where your risk register has gaps, and where risk assessments were overly confident. Users can create customized reports and make data-driven decisions with full visibility into their organization.


Resolver’s software is cloud-based and is supported on desktop, tablet, and mobile devices. Key features include automated risk processes, custom trigger alerts, risk scoring, real-time continuous risk assessments, configurable drag-and-drop dashboards, ISO management, response management, internal controls management, ERM, and ORM. It can be integrated with incident management, compliance, IT risk and compliance, vendor risk, and internal audit applications.



LongDescription

Case Management

Enterprise Risk Management

Safety Incident Management

User Management

Exceptions Management

Sarbanes-Oxley Compliance

Status Tracking

Operational Risk Management

Mobile Alerts

Security Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Alarm Management

Real-Time Monitoring

KRI (Key Risk Indicator) Monitoring

Contract/License Management

Legal Risk Management

Task Scheduling

Active Directory Integration

SSL Security

Change Management

Policy Management

ISO Compliance

Single Sign On

Secure Login

Risk Assessment

Project Management

Approval Process Control

Risk Analysis

Event Tracking

Customizable Fields

Collaboration Tools

Assignment Management

Data Import/Export

Risk Management

Process/Workflow Automation

Assessment Management

Event Logs

Multi-Location

Self Service Portal

Risk Reporting

Contact Management

Audit Trail

Subject Profiles

Version Control

Internal Controls Management

Reputational Risk Management

Configurable Workflow

User Profiles

Mobile Access

Risk Scoring

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Issue Management

Risk Alerts

Controls Audit

Role-Based Permissions

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Visual Analytics

Asset Tracking

PCI Assessment

Inspection Management

Alerts/Notifications

Employee Database

Reporting & Statistics

IT Risk Management

Data Visualization

Reminders

Event Management

Customizable Templates

Response Management

Incident Reporting

Dashboard

Multi-Language

Audit Management

IT Incident Management

Alerts/Escalation

Real Time Reporting

Sourcing Management

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Forms

Incident Management

Records Management

Summary Reports

Business Process Control

Investigation Management

Corrective and Preventive Actions (CAPA)

Secure Data Storage

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

Contact Resolver for detailed pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Resolver

In Person

Live Online

Webinars

Documentation

ProcessGene is a cloud-based governance, risk and compliance (GRC) platform that helps multi-subsidiary organizations automate workflows and reduce costs and man hours in implementing GRC programs. Features include risk audits, dashboards for risk diagnosis and analysis and a workflow engine. Its compliance programs cover the USA, Asia and EMEA regulations and management of subsidiaries’ data. 


With solutions for several domains, ProcessGene includes a risk management platform that helps identify, assess and mitigate risks through various audits and configurable heat maps. It also offers a regulatory compliance tool, which provides an integrated framework for managing multiple regulations across enterprise at once. Its IT GRC software focuses on IT-related risks and helps align activities with corporation standards. An internal audit solution helps define, schedule, document and manage audit plans and results, and corporate governance functionality allows users to handle governance programs and awareness initiatives.



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