User friendly, simply to use and easy to integrate.

Allowed a central integrated risk management system.

The development work by Mango to improve the experience shows the commitment of the team, and the fact they use their own software as a business tool is comforting.

The function of Audits is great for internal audits and workplace inspections. This is all linked up with the ICA module and everything is tracked between the two.

However when this happens it reinforces the huge positives and then the proactive use increases. MANGO Customer Support is OUTSTANDING!!! Thank you.

Mango has made is easy to mange the 3 standards we currently have certification for.

Overall, I have been happy with the Mango software. Unfortunately, it has not been fully integrated into my organization.

Simplified compliance management - a difficult task.

I make recommendations in the best interest of my clients - and am yet to see product that offers so much value at the price point.

I love the way the system sent email and the outline of the employees.

Historical data tracking, real time information, Lag and Lead indicator tracking.

Easy to use system, holding a significant amount of information. Excellent help/guidance through the mango library.

In addition,  added benefit comes from the excellent and responsive ongoing support to enable the sustainability and roll out through the broader business.

Enter a proper emergency plan and process into Mango instead of just uploading PDF. Have a area where visitors can be reported in Mango rather than PDF documents.

Easy to use and has become apart of our day to day business. From our old paper based system is has made it a lot easier.

I have first hand experience and would recommend it over other software solutions because it is some easy and can be customised to your business by you - no hidden extra costs.

The implementation is super quick and easy and the team are great to work with. We found that staff at all levels are finding it easy to operate and navigate themselves through.

I HATE that any upload to a report is viewed as sensitive information, therefore not visible to staff. I understand the need for this in some modules, but not all.

Mango is an excellent tool for HSE Management Systems. The Dashboard keeps everyone in check.

Reporting in some areas is difficult, especially for large amounts of historical data.

Easy to use software with excellent backup support, MANGO offers development potential which is a real bonus. The information is easy to extract, relevant and data input is straight forward.

Its a one stop shop to store all HS&Q information, user friendly for all staff.

Easy to train people on this system as all modules are integrated to each other. We have been able to dramatically increase our employee's participation in recording quality and safety issues.

A true integrated management system, Mango makes compliance of your Safety, Environment and Quality systems easy.

Incident investigation participation. Contractor management made easy.

What we liked most about this product was the ease of use for employees.

A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.

Best thing is E-forms-you can build any form that you use manually as electronic form with tracking. Best Validation support with TOQ and TPQ.

Most unintuitive software I've ever been forced to use.

New users have a difficult time adopting the system. There is a steep learning curve for both users and admins.

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.

The best part is the ease of integration for the different modules and the easy workflow plan.

The process modules are a little more complex and have multiple roles, specifically for enterprise business units that can be confusing.

It is intuitive and easy to use. I like that I can access multiple Quality solutions from one platform.

Amazing customer success management department, most responsive Tech support I’ve ever interfaced with.

Finding information on how to configure the module was a bit difficult.

Navigation can be challenging for end-users with both limited or expansive access and rights to the system. Lack of GUI customization.

The support team is very responsive in accepting our suggestions for improvements.

Very user-friendly, awesome customer support, and genuine enthusiasm from the company.

I love how organized the software is and how easy it is to find documents.

For the user,  it was very easy for the user to complete training. Steps are very intuitive.

This software is a complete solution with more modules you can add being built all the time. It is cloud based and does more than any in house solution could be built to do for the same price.

MasterControl is a great investment for mid-sized companies in the pharmaceutical industry. It allows us to maintain compliance via the pre-validated software.

The weakness in MasterControl is that the configurations are so limited.

There are a lot of great features just in documents and process modules. There are plenty of controls in place to control quality.

Overall, it does what it is supposed to do. Once you get rolling, it's good.

It is a great, user friendly and easy to use software. Having different modules really helps in using a single platform for all the GMP requirements.

Excellent tool for QMS management, change control, and quality events.

Overall experience with Qx has been excellent. Implementing most of the quality event forms had been relatively easy and end users have expressed having a good experience using the system.

For example, I wanted to know where my task disappeared to after I clicked Launch. Could not find an answer.

The best thing about MasterControl is the integration of the various modules.

This product is easy to use with a user friendly interface, even wiht limited training users are able to interact with the clear interface.

Overall positive experience, it's clear from periodic updates that the MasterControl team honestly listens to the community's call for certain requests.

For the price, I would expect better UI/UX and fewer bugs, but it fills a niche, and the price reflects that accordingly.

This product is good for storage and organization of important files that can be viewed by employees who enter their usernames and passwords.

Customer Service is the best of any company I've worked with. The system is easy to use and can be tailored to fit the needs of your company.

UI and bugs are annoying, but not show stoppers (though there is  potential for the uninitiated).

A lot of users struggle with the system and find the steps complex and confusing.

Easy to track compliance for FDA filings and saves cost and time.

I love that fact that you are able to integrate all our systems ( Batch records, training, documents, management of change, CAPA , etc.

The capability to drive the processes of the corporation around our quality system was the best of the overral experiencie with the system. It does what it promises.

Training end users was the most difficult task for my company.

US Dollar

Mango is a cloud-based quality, health, safety and environmental (QHSE) management solution, which assists small to large organizations with audit trail and event scheduling. Key features include asset record-keeping, root cause analysis, document management and alerts. 


Managers can use the solution to create customized audit forms based on location and activity, schedule inspections and send reminders to auditors. The application comes with a dashboard which allows team members to view an incident in real-time and monitor event status. Its compliance functionality enables users to create legal registers, assign investigation jobs and generate reports. 


Mango includes a human resource module which lets managers schedule trainings based on skills and positions and evaluate the performance of employees. It comes with a mobile application for Android and iOS. The solution is available on a monthly subscription and support is provided via phone and email. 



LongDescription

Employee Management

Operational Risk Management

Training Record Management

ISO Standards Management

Customizable Reports

Document Storage

OSHA Recordkeeping

Equipment Management

Legal Risk Management

Task Scheduling

Change Management

Policy Management

ISO Compliance

Risk Assessment

Complaint Management

Risk Analysis

Environmental Compliance

Data Import/Export

Offline Access

Risk Management

Process/Workflow Automation

Assessment Management

Risk Reporting

Audit Trail

Version Control

Internal Controls Management

Reputational Risk Management

Security Auditing

Mobile Access

Risk Scoring

Compliance Management

Real Time Data

Training Management

Issue Management

Risk Alerts

Maintenance Management

Occupational Health Management

Accident Investigation

Forms Management

Workflow Management

Real-Time Updates

Document Coding & Control

Defect Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Quality Control

Industrial Safety Management

Document Review

Response Management

Incident Reporting

Dashboard

Audit Management

Real Time Reporting

Supplier Quality Control

Compliance Tracking

Reporting/Analytics

Monitoring

Supplier Management

Hazardous Materials Management

Incident Management

Business Process Control

Corrective and Preventive Actions (CAPA)

Action Management

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Quality Assurance

OSHA Compliance

Web browser (OS agnostic)

Mango subscription pricing is for an enterprise license. All modules, upgrades, new modules, and maintenance updates are included. There is a one-time implementation and training fee based upon the organization's requirements. On-going support is included in the subscription fee. Please contact Mango directly for Teams and Enterprise pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

Mango

In Person

Live Online

Webinars

Documentation

Videos

MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over 30 years, we’ve helped companies of all sizes bring their life-changing products to market sooner. We provide connected audit, training, document, and quality event management with data analytics and artificial intelligence (AI) functionality to help you make decisions. And with our patented software validation tools, you can ensure compliance and take advantage of every new upgrade by completing your validation in matter of hours or minutes. 

Having proper procedures is an integral part of maintaining compliance. With MasterControl, you control who has rights to create, edit, or view documents and built-in audit trails show you who made what changes when. As documents are updated, old versions are automatically archived and only the newest version is available. This ensures that employees are using the right procedures and work instructions. The QMS will automatically send out training tasks to employees you indicate need to be trained on the newest version of documents. 

Training is also vital to compliance. You can set up recurring training to automatically be sent out at intervals and for reminders to be sent. A simple training matrix shows you quickly which employees have completed their training on which documents. During an inspection, you can easily locate employee training records to demonstrate compliance. 

In MasterControl, you configure our solution to match your quality event processes. We have best practice forms that you can use or tweak, but you can also completely design your own. A user-friendly interface lets you change quality event workflows quickly and our patented Validation on Demand (VoD) functionality keeps you compliant. When you use our validation tools, software validation is faster than ever and can be completed in a matter of minutes.  

Our QMS also provides analytics tools to help you connect and use all the data stored in MasterControl. MasterControl Insights lets you visually explore your data with dashboards and reports. We also have AI components in Insights to help you improve quality in your company.

What makes so many life sciences companies choose MasterControl? 

- They want a QMS that understands the requirements they have to meet. MasterControl has always been focused on the life sciences. That’s how we ensure that you can maintain compliance while using our software. 

- We have 30 years of experience. 

- They know they’re covered during an audit. Being able to easily find up-to-date documents gives companies peace of mind because they know they can demonstrate compliance at a moment’s notice. 

- All quality processes are connected. You can launch a CAPA from an audit finding, trigger training by updating a document, and analyze data from all parts of the solution. 

- Automates manual work, e.g., getting signatures, holding meetings to create quality documents, tracking documents, enforcing training, etc. 

- We can scale with you as your company grows. 

Mango vs MasterControl Quality Excellence

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