Wrike Software

Wrike Software

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FrontRunners 2022

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About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams. The solution is priced per-user and is on a...

Wrike Pricing

FREE: Wrike’s FREE basic plan is now available for unlimited users. Team: $9.80 per user/month Business: $24.80 per user/month billed annually Enterprise: To receive accurate pricing, contact Wrike directly. Pinnacle: To receive accurate pricing, contact Wrike directly.

Free trial: 

Available

Free version: 

Available

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Wrike Reviews

Overall Rating

4.27

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 1,510 reviews

Joe

Company size: 11 - 50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

A fantastic, Grade-A project management tool...

User Profile

Giuseppe

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Full suite for project management

Pros

There are a lot of tools for project management out there so it's crucial to understand your own need before choosing. If you are looking for a simple task management tool, maybe Wrike won't be the first choice but, when it comes for complex projects, Wrike has features that allow you to control every aspects of your project and the work of your team. You won't be able to work without it anymore.

Cons

Wrike allows you to manage projects, subprojects, folders and several other structural things. It's a bit complex at the beginning and you have to get used to it. I have also to say that customer support is amazing.

Tammy

Verified reviewer

Company size: 1 employee

Industry: Professional Training & Coaching

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Great Project Management System

Overall my experience with Wrike has been fantastic. I've used it for many years and it has been a great system.

Pros

I have used Wrike for years and highly recommend it to others all the time. The key to finding a good PM System is finding one that works like you work and Wrike offers so many ways to lay it out (boards, to do lists, by project, etc.). It is very easy to use and if you set up due dates you know what will be coming due and it will show on your to do list as well. I also love that I can add up to 5 team members + collaborators on the free version.

Cons

The only 'con' I have is that it would be nicer to have clarity on what Wrike considers 'projects' vs. 'folders'.

Reasons for choosing Wrike

Wrike has so many ways to view it that it can work for almost anyone. When using it with my team it was important that they could lay out theirs in a way that made sense to them as well.

Reasons for switching to Wrike

I didn't feel like it matched the way I worked.

Laetitia

Verified reviewer

Company size: 2-10 employees

Industry: Design

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2021

Wrike for small businesses

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Reasons for switching to Wrike

The ability to have external collaborators join specific projects

Elisabet

Company size: 11-50 employees

Industry: Sports

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

November 2022

Confiable

Pros

Sencilla la utilización del producto y fácil utilización.

Cons

Complejo la utilización con procesos existentes

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