The reports are easy to use and have made this task very simple. The alternative would be very manual and time consuming.

Paying taxes for my Shopify online E-Commerce store was being very hard given all the customers I get were from all around the world. Tax Jar got my problems off my shoulders.

The software does not work well if you sell on channels that do not integrate with TaxJar.

Customer service is always clear, concise and professional.

They are always quickly available, friendly, helpful, supportive, and really listen to what your question or issue is. I really appreciate that...great business support and customer service.

Seemed like a very useful piece of software for my Shopify Store, however I just didn't integrate very well with my particular website, so we had to uninstall it.

Autofile is very nice, navigation and articles/help/support through all the tax laws of each state is very useful.

This was hard to understand and navigate on my own. I had to have our CPA show me just exactly where to find everything and how to set things up.

For an emerging startup as mine, it was hard to pay for it initially.

I love how much time we save each month with TaxJar. Filing sales tax in North Carolina is a bear of a chore.

It's extremely easy to integrate with your Shopify website. And it's very easy to use as well.

The most important thing about this software and TaxJar as a company was the fast customer service. Everyone was always very helpful to me with my questions and software navigation.

TaxJar not only provides this service, but is very up to date with the happenings of tax law. I've been able to use this with ease once our CPA showed us how to set things up.

I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient.

The documentation this company has for developers to pretty straightforward if you get past the tax jargon. The have language different implementation which is really nice.

If you autofile in a lot of states, the cost can add up quickly. It may not be an issue for bigger sellers, but small sellers may find it difficult to justify the price.

Solves multi-state tax collection issues with clear and easy to understand soltuion.

Easy to use, self-explanatory, and concise. The cost is easy to swallow for comfort and peace of mind.

Tax Jar is a one stop place for all your business tax needs. I did like the promise of taking care of my business sales taxes for me.

Customer support always answers our questions quickly and accurately. The interface is user friendly.

This was super simple to use and it showed me exactly what I owed in each state. For me, it wasn't worth having a monthly subscription because I paid state sales tax annually.

We love using TaxJar and we would highly recommend it.

It's very easy to use unlike other softwares and their tax-are calculations are always right.

The accuracy of the calculations makes this a terrific tool, especially when preparing for audits. The states are hungry for funds and Vertex helps me send them away with little to no money.

Vertex cloud is very accurate and easy to use for small to medium size businesses.

Saves tons of time and money on audit and overall efficiencies.

The software makes it easy to track exemption certificates, and ensure the rates are being applied correctly. I also like the ability to map the taxability of our products.

The customer service people are also exceptionally friendly and the Exchange provides a great opportunity to network with them and fellow colleagues.

Single point of failure. If any part of the connection to Vertex is down the ERP system is unable to complete jobs.

I like the ease of using the transaction tester (as long as you remember all the flex field needs). The rate lookups and exemption certificate handlings are very easy to use.

Vertex Cloud granted the ability to automate the tax function with a graphic user interface that is both comprehensive and easy to learn.

The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product.

Customer service is all by e-mail and it's poor.

I love the features I can create a file to upload into the online filing so I don't have to key in all the info.

Searching capability is limited within the products and exempt customer lists. Once you have entered a product or customer as exempt it is very difficult to undo it for that period.

The only thing that we don't like is being charged a minimum fee if we do not use the software in any given month.

User interface is very intuitive and the documentation helps beginners to get acquainted with the tool quickly. Updates tax rules when there are changes in a state.

Easy to use and easy to configure and good customer service.

Cloud portal is easy to navigate and clear to understand.

Great piece of tax software for SAP users. Very seamlessly use across the board.

Small errors in rates and factoring in calculations.

Accurate tax calculations, low cost of ownership, easy to learn.

The approach used seems inefficient. Error logging levels re address cleansing failures are cryptic at best.

There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged.

The best part of the cloud was not having to have a dedicated remote server for all our software. The old Vertex ran but required constant maintenance, monthly updates, SQL knowledge.

Great experience overall for a large enterprise in automating the tax engine seamlessly, the O series has been more comprehensive than the past series.

Does not work well with Firefox which is a browser our organization uses often, will often get glitchy or stop working entirely.

O-series is a very robust product. Very user friendly and intuitive.

US Dollar

TaxJar is a tax compliance solution that helps businesses calculate sales tax, automatically file returns, generate sales tax reports, and more from a centralized platform. It allows staff members to utilize artificial intelligence based product classification tool to automatically evaluate products and generate tax codes.

TaxJar comes with an application programming interface (API) that allows businesses to integrate the platform with several third-party solutions, such as ebay, Etsy, Amazon, BigCommerce, and more.

LongDescription

User Management

Data Synchronization

eCommerce Management

Data Import/Export

Accounting

Audit Trail

Transaction Tracking

Compliance Management

Tax Calculation

Sales Tax Management

Real Time Notifications

Exemption Management

Reporting & Statistics

Address Validation

Audit Management

Third-Party Integrations

Taxability Verification

Tax Filing

Value Added Tax (VAT)

Process/Workflow Automation

Tax Compliance

Reporting/Analytics

Document Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TaxJar

Live Online

Webinars

Documentation

Videos

Vertex is a single tax engine capable of managing both tax determination and transaction management functions. It uses robust technology to improve tax accuracy and consistency on sales and purchase transactions. Integrations to ERP, e-commerce, procurement, and other billing systems enable Vertex to seamlessly support growing businesses with high volume and complex transactions at speed and scale.

TaxJar vs Vertex

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