Simple Salon

RATING:

4.4

(147)

About Simple Salon

Simple Salon is a cloud-based business management and marketing solution for small, midsize and large hair, health, beauty, fitness and tattoo businesses. Primary features include Appointments, POS, SMS & Email Marketing, Online Booking Management, Salon Memberships, Gift Vouchers, Packages, Reporting, Stock Management and Loyalty Program. The SMS messaging feature allows users to reduce no shows and manage appointments. The online booking feature allows users to take bookings and schedule them in the appointment book. The marketing feature sends out welcome notes, reminders and promotional offers to clients. The reporting feature provides a dashboard where users can view salon performance against key performance indicators. Simple Salon offers integration with Afterp...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Simple Salon Pricing

Single (1 staff member): $21.99/month Standard (2-3- staff members): $56.99/month Unlimited: $113.99/month

Starting price: 

$21.99 per month

Free trial: 

Available

Free version: 

Not Available

Appointments

Simple Salon Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Simple Salon

1 - 5 of 147 Reviews

Sara

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Easy enough to use

we use it on a very basic level, it has so much more potential than what we utilise it for

PROS

it was easily customisable when first staring out with the software.

CONS

Some commands are difficult with a lot of steps to set up appointments. some of our development needs are not supported.

Reason for choosing Simple Salon

Easier to use for an older non computer generation

Casey

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

Simple Salon Review

I would like to see it be a bit easier to double book and never to crash again and I would think about recommending to other people

PROS

That I can use it on my phone

CONS

There has been 2 crashes and I was unable to see any appointments and one of the times was very close to Christmas the busiest time of the year Iv been paying for 2 columns because it’s to hard to use the double book feature It won’t let me double book where I need to.

Reason for choosing Simple Salon

Timely only gave me a 2 week trial and it was no where near enough

Elise

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2019

Customer service - face to face option

Using it as a basic booking system only. We have been able to implement the reply text confirmation but as yet nothing else is being used effectively.

PROS

I like that I can use it anywhere anytime (when I have service). I like the potential of the product.

CONS

The software has been in use as a basic booking system for years in the salon before I came on board. I would have liked to be able to have face to face training or be able to attend a course to increase the use across the board. Once I requested this earlier in my time with the company and I was directed to research it myself. I simply do not have the time or inclination to do this. We are a busy salon and time gets away from us. The task of research of the software is always on the list but always gets pushed when we have to look after our clients or staff. I would learn better if I could attend a course or if someone could come out and spend some time with me. In short, we are paying for a system and not using it to its full potential. I have been researching other software as I think if I set it up from scratch I would have a better understanding of it and it would benefit business growth.

Vendor Response

Thanks for taking the time to share your experience, Elise. Simple Salon offers phone support after an initial ticket has been raised by submitting any query on the Simple Salon website here: https://www.simplesalon.com/contact-us/ From experience we've learned this is the quickest way to resolve any issue; we appreciate how busy salon operators are. And by offering support via email all necessary information is shared and accessible for future reference.

Replied November 2019

Brodie

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great salon software

It’s easy to see the day to day running and keep track of earnings making eofy easy!

PROS

It’s very easy to use and has everything I need plus more!

CONS

Not many complaints. I wish the sms reminders were free, like some other salon softwares

Reason for choosing Simple Salon

I have considered changing as it’s free but have decided to stick to what I know

Kyla

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Love Simple salon

Keep track of stock, every day sale intake and easy tracking appointments

PROS

We love now we can offer afterpay to our clients. Easy and fast to use in a salon environment

CONS

It’s hard to say when you like so many things I can’t think of anything off the top of my head that we least like

Reason for choosing Simple Salon

Most offordable and most straight forward to understand