Google Workspace vs ServiceM8

RATING:

4.7

(11875)

Google Workspace has 11875 reviews and a rating of 4.68 / 5 stars vs ServiceM8 which has 302 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (302)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 20, 2022
February 11, 2024
Pros/Cons
  • Pros

  • G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
  • So easy to use and pleasing to the eye. I like it so much more than Outlook and love the cross functionality and collaboration abilities.
  • Cons

  • Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
  • The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
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  • Pros

  • Our franchise likes the product. I registered prior to them getting the franchise edition.
  • Ease of use and it has great features that don't cost a fortune when compared to other services on the market today.
  • Cons

  • Since this is an online field software program, occasionally the techs have problems figuring out what to email the customer when they are out in the field from their iPads.
  • Not been able to talk to tech support everything is done via chat which can be a pain, the suggestion needs to be where you can more than 3 suggestions.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos