Kickserv vs QuickBooks Time

RATING:

4.4

(374)

Kickserv has 374 reviews and a rating of 4.42 / 5 stars vs QuickBooks Time which has 6743 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (374)
4.7 (6743)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 3, 2024
April 10, 2024
Pros/Cons
  • Pros

  • It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.
  • The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.
  • Cons

  • Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.
  • Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.
Read all user reviews
  • Pros

  • I really like that I can use it on my laptop or phone and switch between the two, plus the job-costing feature is fantastic.
  • This integrates great with TSheets it allows you to work through all the time cards with ease and get people paid on time.
  • Cons

  • That being said, it is more of a personal annoyance to me than a hindrance and I would not let this be a game stopper for anyone.
  • I really dislike the amount of redundant features advertised as individual separate features. It was frustrating to say the least.
Read all user reviews
Pricing Range
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos