--- title: "Ministry Scheduler Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ministry Scheduler Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ministry Scheduler Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/ministry-scheduler-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / [Ministry Scheduler Pro](https://www.softwareadvice.com/church/ministry-scheduler-pro-profile/) / Ministry Scheduler Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/church/ministry-scheduler-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/church/ministry-scheduler-pro-profile/alternatives/) # Ministry Scheduler Pro User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 52 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 39 reviews (75%) - 4 stars: 10 reviews (19%) - 3 stars: 1 reviews (2%) - 2 stars: 1 reviews (2%) - 1 star: 1 reviews (2%) ### Most mentioned pros - We will be increasing our use after merging parishes, and the program has the capability to schedule multiple Masses at multiple worship sites at multiple days and times, plus they help you get everything set up initially and assist with onboarding large quantities of new volunteers into the program. - Volunteers being able to easily and intuitively edit and manage preferences, the ease of me creating initial mass templates and then simply creating detailed, correctly balanced schedules in seconds! And the ability for volunteers to easily go to their handheld device and request a sub for a Mass they cannot make is invaluable! - Volunteer management and customer support are what we like most about MSP. ### Most mentioned cons - Some times I am unsure what the web terminal can do vs. the desktop version. - Specially the conflicts report. But I feel that I don't have a clear understanding at this time. - I did experience a couple of glitches over the weekend that had me contacting tech support and waiting until office hours was a bit annoying. ## Ministry Scheduler Pro customer reviews Showing reviews 1-25 of 52 (page 1). ### A great way to schedule and interact with volunteer ministers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This product allows me as a volunteer to block out dates I can't help and to easily find a replacement if I need one. I also have access to a database of people I can call upon if necessary. I also know when my upcoming ministry assignments are via the app. #### Cons I really don't have any complaints from a user standpoint. --- ### MSP is the place to be! - Overall rating: 4/5 - Reviewer: Nello B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The transition from our old scheduler to our new one has been seamless with very minimal bumps in the road and most all ministers coming on board with ease (and few complaints!). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Some highlights are its ease of use, the ability to auto-schedule volunteers, and for ministers to take initiative of their ministry area by signing up for roles or requesting substitutes, cutting out myself as the middle man. #### Cons It's lack of bilingual support (Spanish). #### Reasons for switching to Ministry Scheduler Pro It was extremely difficult to use and not helpful at all. #### Vendor response Thank you for your positive review, Nello! We’re so happy to hear that you and your ministry volunteers are getting a lot of value from MSP, and that the transition has been seamless! Replied August 2024 --- ### Doesn't compare to other scheduling software - Overall rating: 3/5 - Reviewer: Becky B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ministry Scheduler Pro didn't meet the needs of my ministry team. The features allow for scheduling and it's certainly better than using paper or a personal spreadsheet because it allows users to receive and respond to requests, but other softwares have allowed my organization to put more (and prettier) features right in an app on their phones for ease of access, and we won't ever go back. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 2/5 #### Pros It's affordable and simple for ministries with only a few volunteers. #### Cons It's far too simplistic and doesn't give volunteers/users the integrated experience to find all the resources needed in one place. --- ### Best scheduling program for our parish - Overall rating: 5/5 - Reviewer: Colleen M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered This program allows ministers to be responsible for entering their own information and eliminates the problems that a middle man can cause; misreading information, failing to add information etc. They are also responsible for requesting a sub and then helping their fellow ministers by filling in for them. It is working extremely well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration process was easy, almost instant. Ministers reacted very positively to the interactivity of the program, appreciating the ease of requesting and sub and filling a position. The program tracks the times that ministers have been scheduled in the past and schedules appropriately going forward. #### Cons I can't thing of anything I don't like about the software. #### Reasons for choosing Ministry Scheduler Pro NA #### Reasons for switching to Ministry Scheduler Pro The scheduling program in ParishSOFT was actually an add-on with very little customer support. It was very flawed with little capacity for fine-tuning the scheduling. There were many mistakes made and once a schedule was generated, it took a lot of manual tweaking to produce an acceptable result. When someone needed a sub, it involved many phone calls, texts, voice mails - and then no guarantee that anyone would actually show up and sub in. --- ### Off to a great Start! - Overall rating: 5/5 - Reviewer: Maria V. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are just getting started but already we can see that this will be a huge time saver for our secretary and ministry leaders as well as a great way to help families that minister together to be scheduled together more often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's very user friendly. Most of our volunteers were able to access their schedules and make updates to their profiles as soon as they received the announcement email. The tutorial videos are a great resource, too! #### Cons I did experience a couple of glitches over the weekend that had me contacting tech support and waiting until office hours was a bit annoying. #### Vendor response Thanks so much for the kind words, Maria! Thrilled to hear your volunteers are getting up and running easily, that the Help Center has been valuable, and you've already saved so much time! Our tech support team is happy to help with scheduling questions, big or small. Excited to be part of your journey! Replied June 2025 --- ### Wonderful Program!! - Overall rating: 5/5 - Reviewer: Dawn P. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a wonderful program / tool to use when scheduling volunteers for Mass. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use. I like that volunteers can request their own subs and put in when they will be gone so the scheduler can schedule around them. #### Cons I do not completely like the way announcement feature works. #### Vendor response Thank you, Dawn, for sharing your positive experience! We're so glad MSP makes scheduling easier for you and your volunteers. Let us know if we can support with announcements — always happy to assist! We're grateful to be part of your church community! Replied May 2025 --- ### Love MSP! Thank you! - Overall rating: 5/5 - Reviewer: Colleen M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I appreciate the ease of of helping our volunteers serve our church community! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the customer , and ease to find solutions to questions. #### Cons Nothing! Ministry Scheduler Pro is a great program to help churches organize volunteers! #### Vendor response Thank you so much for the 5-star review, Colleen! We’re thrilled to hear MSP is helping you organize volunteers with ease — we love supporting your church community! Replied March 2025 --- ### MSP Is Best Tool for Managing Volunteers and Service is Top-Notch - Overall rating: 5/5 - Reviewer: Deacon Mike R. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall, the ability to schedule volunteers for our weekend Masses through autoscheduling makes all the difference. Additionally, using the app in Kisok-mode has streamlined our check-in process and reduced volumes of paper. Lastly, the service we have received is the best I have seen, and I was in IT for 40+ years. The support team is very knowledgeable, extremely helpful, and always very timely with their responses. Two thumbs way up for the tool and the team. #### Cons Nothing that I have run across to this point. Everything that we use is critical to our operation and the tool is easy to use and intuitive. No cons to note at this time. #### Reasons for choosing Ministry Scheduler Pro Used at a prior religious institution. #### Vendor response Wow! Your glowing review puts a big smile on our faces! Thank you, Deacon Mike, for taking the time to share your positive experience with MSP and our support team. Replied July 2024 --- ### Keeps things moving forward - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has saved us a lot of time trying to schedule volunteers for our various ministries. We love this app! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ministry Scheduler Pro is a great application to organize and keep our ministries focused. It is easy to use and user friendly. Our ministry teams have become more effective using this software. #### Cons The pro edition is great, but if you don't need all the features the basic is good too. The price is a little steep for a smaller congregation, but the monthly fees seem relatively reasonable. --- ### Thank God! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No more wondering who's going to take over that Sunday school class or who will be preaching this weekend. Ministry scheduler has saved us from wonder! #### Cons No calls whatsoever except I wish I had discovered it sooner. It is fantastic. No issues with It whatsoever. --- ### St. Gerald Church Loves MSP - Overall rating: 4/5 - Reviewer: Marge H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I have been scheduling for my parish for over 11 years. The first software product we used was cumbersome and required me to input all of our ministers' preferences and info. I love that MSP allows each minister control over their account. The sub request function and volunteer opportunities are great. Being able to see updates in real time is a wonderful change from our old system. MSP it is overall a great product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciate the new functionality with Announcements. It is very helpful to know who reads my emails or responds to my polls. We have used the poll and RSVP functions a lot during this pandemic to easily get a feel for our ministers willingness to serve. It has been invaluable to me as an administrator. #### Cons I dislike it when a schedule does not include all available ministers and I have to rearrange assignments. #### Reasons for switching to Ministry Scheduler Pro The flexibility and ease of use of your product versus the hard to use former software --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Victor D. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, the Ministry Scheduler has been outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Your customer service support is OUTSTANDING, most especially by way of [sensitive content hidden]. I'm the new Administrator of the Ministry Scheduler for Saint Rose Parish in Perrysburg, [sensitive content hidden] has been invaluable in assisting me with my new role. #### Cons Nothing I can think of at this time. I'm still new at the role of administrator, so as I continue in this role, I might then have more to say. #### Vendor response Deacon Victor, thank you for sharing this 5 star review! We’re thrilled that your experience with MSP and our support team has been so valuable! Replied August 2024 --- ### Ministry Scheduler Pro - The Complete Scheduling Product - Overall rating: 5/5 - Reviewer: Howard W. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Ministry Scheduler Pro has been excellent. A must have for me! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ministry Scheduler Pro is very easy to install and is very intuitive for a new Admin. Their Support staff is fantastic. #### Cons I have not found any issues. It does everything that I hoped it would. #### Reasons for switching to Ministry Scheduler Pro Ministry Scheduler Pro really schedules the way you would like to schedule. Ability to convers with volunteers is extremely easy and effective. --- ### Great Tech Support - Overall rating: 5/5 - Reviewer: Linda M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have only been using this system for the last 2 months as we are short handed and season has just arrived in Naples, Florida. I reached out by phone twice in panic mode to help me understand some of my mistakes and I was so fortunate to have [sensitive content hidden] answer both my calls. He walked me through the system program in a calming and professional manner. He was very understanding and so helpful in my time of stress. Thank you, [sensitive content hidden]. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of set up of new volunteers and how they themselves can edit their profile. Sub requests makes finding other volunteers to help so much easier than having the sacristan scrambling to fill the empty positions. #### Cons Least favorite is trying to figure out how to customize fields and positions within the church structure. #### Vendor response We sincerely appreciate your great review, Linda, and we’re thrilled that MSP is serving you and your volunteers well, especially during your busy season! If you ever need further assistance, please feel welcome to contact us again for 1:1 support. We're always glad to help! Replied July 2024 --- ### The best for church scheduling - Overall rating: 5/5 - Reviewer: Jackie G. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I schedule the weekly Masses for our church. I do this on a 3 month schedule. To try to accomplish this by hand would be absolutely impossible. While there may be other programs out there, I never felt the need to try others. The program has an auto-reminder that sends reminders via e-mail to each minister 4 days before their shceduled Mass time. This has been found to be an invaluable assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use. Customer service is the best and extremely helpful always. I have used this product for over 6 years and it just gets better. #### Cons I haven't experienced anything I would consider not liking. #### Reasons for choosing Ministry Scheduler Pro I am not the one who chose this product. --- ### St. George Parish Evalulates Ministry Scheduler Pro - Overall rating: 5/5 - Reviewer: Lynda B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered This saves us so much time in preparation and it evenly balances out the schedule for each minister so that one person is not serving more than necessary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Does most of the work for you once you add minster preferences. Eliminates the need for manual scheduling and saves time and effort. #### Cons Once the form is saved to word, it will not allow me to add a table without including the previous table. But I work around it by deleting out some of the lines. --- ### Lots of Features and Functionality - Overall rating: 4/5 - Reviewer: Elizabeth N. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Has a lot of features, i.e. family scheduling, availability per month, and reduces the workload incredibly over manual input. #### Cons Ministry Scheduler certainly gets the job done, but is a little clunky to use and very overwhelming to set up the first time. --- ### Must-have product for church ministry - Overall rating: 5/5 - Reviewer: Eleanor K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been a wonderful program to use for our church ministry scheduling. We will be increasing our use after merging parishes, and the program has the capability to schedule multiple Masses at multiple worship sites at multiple days and times, plus they help you get everything set up initially and assist with onboarding large quantities of new volunteers into the program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to customize to make scheduling work well for many volunteers. Ease of use for volunteers. Easy to request a sub for last minute fill ins. Great customer service! Send an email and they get right back to you- they get some sort of picture into your settings so they can quickly diagnose the issue and send customized, step by step directions to personalize. #### Cons For a non computer programmer, it sometimes feels overwhelming all of the possibilities that are available. But again, frequently asked questions and an actual person in customer service can walk you right through best practices. #### Vendor response Eleanor, thank you for taking the time to share this glowing review! We’re thrilled that MSP has made scheduling easier for your volunteers and that your experience with our tech support team has been so positive. We’ll be right here for you as you merge parishes and expand your scheduling needs. Replied November 2025 --- ### New to MSP - Overall rating: 4/5 - Reviewer: Selina J. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our church is transitioning the admin role to me. I have been in the role since sometime in March. I still need some support creating the schedule and learning to use the report. I wish I had a better understanding on how to use the reports because I can see they can make a lot of difference and save time. Specially the conflicts report. But I feel that I don't have a clear understanding at this time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am fairly new to MSP but so far I am happy with how the system works. I still am in the learning process, but whenever I have reached customer support for help, I have been able to get my questions answered. #### Cons Some times I am unsure what the web terminal can do vs. the desktop version. I like the web terminal slightly better but sometimes it is hard to determine its capabilities. #### Vendor response Thank you, Selina, for your review! Don't forget tech support is unlimited, so don't hesitate to reach out with any questions big or small! Always happy to help the next time you’re setting up a schedule or want to run a report; please feel free to reach out to support and we’ll take a look with you. Thanks for using MSP! Replied July 2026 --- ### Huge timesaver and great support! - Overall rating: 5/5 - Reviewer: Marcella L. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! Slight learning curve for admin and for volunteers, but once they get it, they love the app and the ease and convenience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes my life so much easier to schedule the several hundred volunteers that we have. They can set their preferences for Mass times, vacation times and availability. It truly has been a huge timesaver for this busy parish! Also, the tech support is amazing! [sensitive content hidden] has been so informative and patient when guiding me through any questions I have. The whole tech support team is top notch! #### Cons I would say the only down side is that is does make it easier for volunteers to sub request, although we have asked that they do that within 24 hours of their service time so there is enough time for someone to pick up the vacant spot. Truly it is more about volunteers upholding their commitment than a fault of MSP. #### Vendor response Thank you, Marcella, for sharing your positive experience! We’re so happy that your church and volunteers are getting a lot of value from MSP, and that the program is saving you so much time! It’s our pleasure to support you! Replied July 2025 --- ### Review from Holy Spirit Las Vegas - Overall rating: 4/5 - Reviewer: Lissy D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Volunteer management and customer support are what we like most about MSP. Tracking is easy and having the iPad sign in makes it better for our volunteers. #### Cons Not very user-friendly. Too much information and not easy to set-up. Entering each family member's conflicts instead of having the option to enter it as one to apply to the whole family. #### Vendor response Hi Lissy! Thank you for using MSP and sharing your positive experience with volunteer tracking and customer support! Good news: there is a setting in MSP that allows you to add "Can't Serve" times to the whole family at once. Feel free to reach out to MSP Support and we're happy to assist you with this setting and with any scheduling question, big or small! Replied November 2025 --- ### MSP saves us countless hours of manual labor! - Overall rating: 5/5 - Reviewer: Patrick S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using MSP for just about a year now, scheduling 400+ volunteers in 8 ministries. Our parish consists of 4 geographically separate churches which are open or closed during the year, depending on season. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MSP does a really great job of scheduling our many ministries fairly and evenly across our services. MSP automatically takes a lot of the manually-intensive work out of our hands. #### Cons It's a bit of a learning curve but they provide a library of helpful videos and extensive online help. #### Reasons for choosing Ministry Scheduler Pro Price and functionality. ParishSOFT did not seem as robust. #### Vendor response Thank you for your positive review, Patrick! We’re thrilled that MSP is saving you so much time and helping your many ministries and 4 church spaces stay organized. It’s a pleasure to support you! Replied May 2025 --- ### Outdated, frustrating, and lacks basic functionality - Overall rating: 1/5 - Reviewer: Zach G. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Boring, frustrating, old, and clunky. Outdated and poor design. Do not recommend. Every single time I have to use the program it makes me frustrated, and I greatly anticipate the day we can pull the plug on it. I actually actively discourage people from using it, every chance I get - that's how bad it is. The best program out there is used by many of the world's largest megachurches and a number of Catholic parishes as well. Do a bit of searching and you'll find it - I don't want to break any rules by mentioning a competitor product, but I will say that ten years ago, this competitor was better than MSP is today. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It's barely better than spreadsheets. It gets the job done, I guess. Better than nothing. That's all I can say. Some volunteers can use it effectively since they've been doing it a while. #### Cons Almost everything. So much to dislike. Old and outdated interface and functionality. Unintuitive, bulky, difficult to figure out. Difficult to onboard new people, and it's always a chore to use. Frustrating to do even basic tasks. Can't email ministers for a certain weekend or Mass time from the schedule, even though their names are right there. Must go to "Announcements", then add a filter, to select "All those scheduled in a certain date range" on a certain team, but only one team at a time - or type in each name manually. Goodness gracious it's infuriating. I feel bad every time I have to add someone to it after being newly trained - I don't want to burden them with this old program. #### Vendor response Hi Zach, Thank you for sharing your feedback again. We remain committed to supporting you and are still available to provide the 1:1 assistance we previously offered to help with your transition to MSP. As we mentioned before, the prior administrator at your parish loved using MSP with your volunteers, so we’re confident we can help with your onboarding. While you declined the invitation for a personalized walkthrough, we want to reiterate that our support team is always available if you’d like assistance in the future. We’re here to ensure MSP is a helpful tool for you and your church. —The MSP Team Replied March 2025 --- ### Goodbye Excel and Manual Scheduling, Hello MSP! - Overall rating: 5/5 - Reviewer: Molly I. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As with anything new, a little overwhelming with the 2 different methods of setting up the software on both the computer and Web version. But we quickly setup our ministries, services and imported the volunteers and started scheduling. A few mistakes (as expected) and I'm still learning alot after 6 months of use. I joined a Google Group "Using Ministry Schedular Pro" - super helpful as users have shared their tips and [sensitive content hidden] provides guidance and asks the group for feedback. We have started training our volunteers as Leaders in the software to help staff manage the volunteers. We looked at several different options, and we kept returning to MSP as the solution. You might wonder if the cost is worth it, but consider your methods currently, especially if you are manually scheduling. Each weekend, we have 88 volunteers for 3 Mass services. We have cut back our time/efforts by 75% utilizing MSP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once you have your ministries and services set up, it is easy to schedule the volunteers. Volunteers can ask for SUBS, manage much of their schedule, along with automatic email of needing SUBS, open positions, commitments, and if you'd like text messages to notify your volunteers of their commitments. #### Cons It was confusing at first because the software must first be loaded on a computer before you can use the Web Version. All of the auto emails/texts are controlled from the computer that has the software loaded. Hope they can get to a point where the software is all web based. #### Reasons for choosing Ministry Scheduler Pro It just made sense when we reviewed how it handled our ministries and services. The automation of emails/notices was key. #### Reasons for switching to Ministry Scheduler Pro Too much time on manual scheduling. Massive amount of emails to the volunteers when SUB was needed. Volunteers would email unavailable dates to scheduler and they would need to keep track of that in addition to preferred Mass times. #### Vendor response Thank you, Molly, for this thoughtful review! It’s wonderful to hear how MSP has saved your ministry team so much time, and that you’re finding value in connecting with the Google Group. Thanks so much for being part of this community. We’re also thrilled to share that we’re actively working toward making MSP fully web-based. Grateful for your work with volunteers and for the time you took to share your positive scheduling experience! Replied January 2025 --- ### I love MSP - Overall rating: 5/5 - Reviewer: Anthony T. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Volunteers being able to easily and intuitively edit and manage preferences, the ease of me creating initial mass templates and then simply creating detailed, correctly balanced schedules in seconds! And the ability for volunteers to easily go to their handheld device and request a sub for a Mass they cannot make is invaluable! #### Cons I still struggle with yearly/ seasonal Mass schedule templates before creating schedule. #### Vendor response Thank you for the glowing review, Anthony! We’re thrilled to hear that you and your volunteers getting a lot of value from MSP at your church. Always happy to help the next time you’re setting up a yearly or seasonal template; please feel free to reach out to support and we’ll take a look with you. Thanks again for your time and positive feedback! Replied July 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/church/ministry-scheduler-pro-profile/reviews/?page=2) --- Ministry Scheduler Pro Reviews, Pros and Cons - 2026 Software Advice