--- title: "Veribook Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Veribook. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Veribook is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/veribook-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / [Veribook](https://www.softwareadvice.com/appointment-scheduling/veribook-profile/) / Veribook Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/appointment-scheduling/veribook-profile/) Reviews # Veribook User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 47 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 39 reviews (83%) - 4 stars: 8 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The software is easily integrated with our website. ## Veribook customer reviews Showing reviews 1-25 of 47 (page 1). ### A step in the right direction - Overall rating: 4/5 - Reviewer: Veronica Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Really love that this feature is integrating telehealth into general physician appointments. Really simplifies having to get a doctors note, a renewed prescription, and other things that don’t necessarily need an in-person visit. The interface is a little dated looking but overall I think this is a great tool! #### Cons Dated looking, ease of use is average but not superior (navigation, etc) --- ### Amazing flexibility - Overall rating: 5/5 - Reviewer: Chris N. - Verified reviewer: Yes - Industry: Sports - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Keith and the team at Veribook were the only company that had the flexibility to meet our very unique set of needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's Flexibility and adjustability. #### Cons Bit of learning curve on the administrative end but one you get used it it's not an issue. This learning curve is expected for software so versatile. --- ### Easy to book - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Love booking my medical appointments on Veribook. So much easier than back and forth trying to find a good time with an admin. Instead I see what's open and choose the spot I want. #### Cons There should be AA function where you log in and it lists all your upcoming appointments with ability to change or cancel them --- ### Very Flexible Booking Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Increased revenue and greater office efficiency #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Super flexible -- so many options to get things configured specifically the way they need to be for each of the people I manage bookings for (I have 6 medical practitioners from different fields who all have very different, and very specific requirements). In addition Veribook's integrations are super robust! #### Cons So many options makes the UI a bit challenging at times, but definitely usable. UI for the clients could use a bit of modernization -- but I hear that's in the works for the next version! --- ### User friendly software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used other for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a great tool for appointment booking and management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly and was laid out very clearly. The information around it was also made very clear so to reduce the chance of consumer errors #### Cons I would prefer if fields that are number based (ie OHIP #) trigger the number pad to be used. --- ### Veribook review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Veribook is fast and user friendly. Easy to log in #### Cons This probably has more to do with the clinic but requiring a health card every single time you book an appointment is inconvenient it should either store the card on file or remember the numbers --- ### Easy to use and understand! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Veribook to book all of my doctor's appointments, it's quite easy and intuitive to use. I love the automatic add to my calendar of my appointments. #### Cons No complaints so far! The software hasn't let me down yet. --- ### Great service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes booking a breeze, have never had an issue scheduling an appointment with my doctor #### Cons I Have really enjoyed this software and can't think of anything I would change. --- ### Changes the game for medical reservations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Love that I don't have to deal with a receptionist, and that I can book and cancel appointments 24 hours a day, on my phone or on my computer. #### Cons A bit finnicky with LastPass... not sure why the first prompt after making an appointment is to create a new account rather than log-in. Feels like it should be the other way around. --- ### When you're under stress, it must work easily - and it does - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use this software for my physician - and typically you don't have to book an appointment if you're feeling great! I've used it many times, and I've never had a problem with it - it works immediately and I get the confirmation just as quick. Does what it's meant to, and never had any issues. #### Cons Could be more visually appealing, would be nice if it was just a pop-up window and not a new window. --- ### Veribook Satisfaction - Overall rating: 5/5 - Reviewer: Marcella R. - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Veribook for 3 years and I am completely satisfied. I would recommend highly Veribook. I am not very computer literate and Keith helped me with everystep until I understood and continues to help as needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to filter when I have multiple listings. #### Cons I have not found any difficulties. --- ### Veribook, the solution to my customer's needs. - Overall rating: 5/5 - Reviewer: Carrie C. - Product usage: Used unspecified for unspecified - Reviewed: April 2014 - Review source details: This review was submitted organically. No incentive was offered I was looking for a powerful booking system that will fit my clients' needs. I came across veribooks and liked its functionalities; so I got intouch with customer service and they worked with me through it all on a timely manner. I even got a very functional demo! The client seems to be super satisfied and the cost is quite affordable. I am super pleased with Veribooks, thus the high rating :) Thank you Keith, you made my veribook experience quite awesome! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Veribook review - Overall rating: 5/5 - Reviewer: A P. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Veribook is a great product. Only thing missing is linking the providers hours directly to a google calendar so double entry is not required. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great product, intuitive and easy to use. #### Cons Wish that the provider hours could be easily linked to google calendar or similar --- ### Veribook is wondeful - Overall rating: 5/5 - Reviewer: Blocker H. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Really helped me manage my schedule, extremely user-friendly. Phenomenal product that I would definitely recommend to my colleagues. #### Cons The customer service was not as good as I would have liked it to be. --- ### Great function - Overall rating: 5/5 - Reviewer: James D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used other for free trial - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like it's convenience and ease of use. #### Cons Can be a little difficult to automatically add to calemdar --- ### Great Piece of Software - Overall rating: 5/5 - Reviewer: Kristen A. - Industry: Education Management - Company size: 10000+ employees - Product usage: Used other for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's easy to use and the way it's formated is very user-friendly! #### Cons Not applicable. I found the sofware easy to use and understand --- ### We recommend Veribook Software! - Overall rating: 5/5 - Reviewer: Jennifer C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered The software is easily integrated with our website. [SENSITIVE CONTENT HIDDEN](our contact/trainer/superman) was readily available and created and implemented our system after asking all the necessary questions. We have been able to manage our passport appointments and limit the number of people in our lobby (Covid restrictions) so well that other departments have asked us how we did it and also implemented Veribook. We are able to reach out to confirm appointments for the next day so that we help as many people as possible. This software has really contributed to improving our ability to serve the public during a pandemic! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We needed something user friendly to try and handle our passport appointments and this software is very intuitive to use. The "First Available" button has been very popular with the public! The software is also easy to maintain and customize so that when we need to make changes (agents available, hours) we can implement them immediately. #### Cons Honestly we haven't found anything we didn't like #### Reasons for choosing Veribook I was familiar with Veribook from my previous agency, knew it worked well and recommended it as soon as we decided we needed to implement some form of appointment system for passports in Orange. --- ### Straight-forward Scheduler That Does What it is Designed to Do! - Overall rating: 4/5 - Reviewer: David E. - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been very happy with Veribook and the level of customer support that they offer. Working with them has been a great experience. They are timely and responsive to our needs, and have gone out of their way to deliver and customize their solution to the utmost of their abilities. Scheduler does not have a lot of bells and whistles and is not super stylish, but it does what it is designed to do - it allows our customers to book, reschedule, and cancel appointments. It allows our team to manage the schedules, offerings, bookings, etc. with relative ease. It also manages time-zone seamlessly, which is something that was hard to find in a lot of other schedulers we looked at during the vetting process. We have customers across the country, and service providers that are interacting with those customers in different time-zones. Most of the scheduler companies we looked at could adjust time-zone for either the client or the provider, but not both. Veribook has a scheduling solution that adjusts for both the client and provider and ensures that appointments are not missed due to a time-zone miscalculation. Again, can't say enough about the level of service that Veribook has provided to us. Readily available and willing to do all they can to meet our specific requests without nickle and diming us on "change-order" fees. Highly recommended! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to calculate time zones for both client and provider. Simple design and user-friendly interface. #### Cons Reporting features are minimal, and aesthetic customization could be improved. --- ### Very helpful in setting up and understanding use of the software. - Overall rating: 5/5 - Reviewer: Betty M W. - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Our students enjoyed the reminders and confirmation of appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Time-zone features were superb and intelligent. Measaging features were also excellent and adaptable. Calendar was adaptable to all business situations. #### Cons The Veribook Calendar did not permit use of the 24 hr clock - which is commonly used in Europe. Also, it did not allow one to choose ones own start day for the week - so the calendar week always started on Sunday and could not be changed to Monday - which we preferred. There was also some conflict between Admin functions and employee's functions - for example, in defining working hours. I always had to deine working in the Admin account rather than in my account as an employee. --- ### Best Calendaring System Out There! - Overall rating: 5/5 - Reviewer: Lisa B. - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered When my business grew beyond "setting up appointments through back and forth e-mail" I knew I needed a system that was cost-effective, user-friendly, customizable, and flexible. I spent an entire day testing at least 8 different systems. The only one that met all my criteria was Veribook. I e-mailed them with several questions to ensure the system would meet my needs. They responded immediately. I decided to give them a try. I had many questions and a lot of customization. They patiently answered each question and responded to each request for customization. And, for customers who like to do it themselves, they're currently beta testing an application that will allow for that too. I am so glad I found Veribook, they have saved me a great deal of time and energy that was previously dedicated to managing my calendar. Now I can focus that time on my business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Responsiveness of tech team. Flexibility. Syncing to my existing calendar. #### Cons Glad to see they're beta testing an app to allow the customer to customize on their own! --- ### Booking Made Easy - Overall rating: 5/5 - Reviewer: Whitney A. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it's great! Very helpful!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Helpful to see working hours of physicians - the automated populating system when booking for patients is also a godsend, as it means we aren't required to fill out all the information repeatedly. Cancelling appointments is also helpful and easy, and the ability to send a message/email to a patient with a cancellation also allows for convenience (and one less step of contacting someone in a separate tab/action). #### Cons Sometimes selecting an appointment 'timeframe' on an individual's "day" screen can be a bit tricky, especially if appointment times are close together. You need to click in just the right spot to prompt the correct 'booking' pop up window, and not accidentally on another patient. It would help if there was more 'space' between the listed timeslots to it's easier to click and add. --- ### What a Fantastic Service! - Overall rating: 5/5 - Reviewer: Matt S. - Product usage: Used unspecified for unspecified - Reviewed: July 2012 - Review source details: This review was submitted organically. No incentive was offered If you have a need for an online reservation system, look no further than Veribook. With their easy to use interface and their fantastic customer service, Veribook has drastically improved day-to-day workings of our car reservation system. Thanks, Veribook! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros We are community service-based organization at Dartmouth College and we use Veribook to manage reservations for the fleet of cars we have available for our volunteers. Veribook allows students to make their own reservations at their convenience. It's also a huge time-saver for us as an organization. Prior to using Veribook, all of our reservations were managed on paper, and this made preparing weekly reports on car usage incredibly time consuming. Veribook's export data feature creates an Excel document, which can easily be manipulated to yield all the information we need. Veribook literally saves us hours every week. Furthermore, the customer service is phenomenal! I don't think I've ever waited more than a few hours to receive an answer to a question, and they basically set up our account after we told them exactly what we wanted. I highly recommend Veribook to anyone who needs some sort of reservation system. #### Cons I actually cannot think of anything negative to say about the product. --- ### Excellent Product and Customer Support - Overall rating: 5/5 - Reviewer: Heather G. - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been working with Keith at Veribook for a little over two years now. When I was looking for a product to assist our agency with appointment scheduling, I was looking for something with good support, customization, ease of use, and excellent customer service within North America. I chose Veribook because of the care and attention to detail shown in our interactions from the very beginning. Through every iteration of our product, I felt that I was always heard, understood, and clearly communicated with by Veribook staff. Customer service has been excellent throughout our time working together, and the cost is very reasonable. I would, and have, recommended this service many times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Online booking system - essential for our passport services! - Overall rating: 5/5 - Reviewer: Tracey S. - Industry: Libraries - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Using this online booking system has allowed our passport agents and library staff to focus on their work and not spend countless hours answering phone calls, making changes and setting up appointments. I also like that the system sends a confirmation email as well as a reminder email with a link included to make cancellations easy. We were able to work with our representative to customize our booking page which is another place to provide more information and reminders to the customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy this system is to use for both the customer and our staff. I like that we were able to customize our booking page to meet our needs. Although the system is not difficult for our staff to use, I love that tutorials are available to help us with things that we may not use very often. #### Cons Nothing! We love it! I can't think of anything that I would change. --- ### Veribook for medical clinic use - Overall rating: 4/5 - Reviewer: Nicole O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use Shows available times / next available date & time #### Cons system glitch - unable to cancel appointments at times ## More reviews [Next reviews](https://www.softwareadvice.com/appointment-scheduling/veribook-profile/reviews/?page=2) --- Veribook Reviews, Pros and Cons - 2026 Software Advice