All AwardSpring Reviews
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Brittany
Verified reviewer
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
The BEST!!!!
In addition to the administrative time AwardSpring has saved me and our scholarship review team, our students love it! This process is so easy for a school that spans 11 counties with one scholarship rep! My job is worlds easier thanks to the AwardSpring platform! The ladies in support are amazing too! I know them by name and there is no waiting on hold nonsense. I can't speak highly enough about this product and the staff!
PROSIt is difficult to narrow down my favorite thing about AwardSpring, but if I have to only choose one it is definitely the administrative time is has saved me! From setting up scholarships, to helping applicants through the process, to reviewing applications, to awarding and receiving thank-you notes, the process is seamless and easy! Definitely well worth the money!
CONSMy least favorite thing is that sometimes it takes a while for the things on my wish list to be implemented, but there is a wish list! That in itself is awesome! The staff and developers look at the wish list and try to implement the items you suggest!
Lisa
Philanthropy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great value for the price and amazing customer service!
I am very happy with AwardSpring. Their customer service is so quick to respond and their training was incredibly thorough. It makes our scholarship process a lot easier!
PROSThis software is very easy to use and made our scholarship process much more streamlined. We went from a paper application to AwardSpring and saw an increase in applicants as well as were able to easily track both students applications and the scholarships awarded. It is customizable to our needs and the team works with you to make sure it is working the way you'd like.
CONSIt doesn't have all of the bells and whistles as some other scholarship software has, but also is MUCH less expensive than other scholarship software products.
Reason for choosing AwardSpring
We were going from a paper application to online; AwardSpring seemed to be the most user-friendly and offer everything we needed at the lowest cost.
Kari
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
Good, not great
The customer service is great. I'm almost always able to speak with someone when I call rather than having to wait or receive a call back. I think the price reflects the quality of the platform.
PROSThe platform has a nice user interface for the applicant. It's fairly easy to create and edit applications.
CONSYou can't have more than one cycle open at once. The list of canned reports is small and custom reports take several days. There is no easy way to see applicants who are working on applications.
Debbie
Non-Profit Organization Management, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Excellent Scholarship Application Software
AwardSpring has saved us hours of work compiling all the pieces we need to see from our applicants. We don't have to wait for mailed-in applications or exhibits to have an applicant finish their submission. We also love the review feature. Our volunteers can log in from anywhere, and at any time to review applications. We get so much more done with AwardSpring and in an efficient and easy manner!
PROSAwardSpring is easy to use for someone with just about any level of software experience. You follow the directions, create your application, and you are pretty much ready to go. We also like the new pricing options. It's great that AwardSpring comes as both a Pro option as well as the month-to-month Now option. It makes the software a good fit for organizations of any size.
CONSThe software has one or two hidden buttons or toggles you have to find and make sure they are activated correctly in order for applicants to submit their applications. Fortunately, there's extensive help options when you just can't get something to work correctly. We also wish the submit application button was highlighted more or in a different color. So many of our applicants finish their applications, the info is auto-saved and they think they are done without hitting submit. If the button were green, and perhaps at the top of the page, maybe more applicants would notice they have to hit submit in order to be totally done.
Amy
Fund-Raising, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
AwardSpring review
My overall experience has been very good. The support team is excellent and always available to help.
PROSThe affordability of the product was a plus for us as we are a small college. I also liked that the features and imports were easy to use as I manage the scholarship process myself. I have help from our IT department, but it is a process I can manage with out too much support. I like that the review process has been easy for our reviewers.
CONSI would like to be able to use separate award cycles. The product only allows for one award cycle at a time. I would also like more robust reporting features - I feel as if I need to manipulate the reports in excel once they have downloaded. Also, I am frustrated that you can not delete questions that are no longer necessary on the application. We've had to do a work around by making the unwanted question's answer be an obscure choice (like a country address that is unlikely someone would choose as an option).
Rachel
Higher Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Love AwardSpring for Scholarship Processing
Overall, AwardSpring is a great scholarship management platform. It allows us to efficiently manage all of our different scholarships and gives our applicants the convenience of filling out an easy online application.
PROSI really enjoy using AwardSpring. I manage over 100 scholarships with different criteria for a community college foundation and this software helps me do that in a quick and efficient manner. Their customer service is easily accessible and responsive! There are no long hold times or annoying automated systems that send you around and around.
CONSIt would be nice if I would able to create my own customized reports. To do this now, I must call AwardSpring and request the report. I also wish I could easily search and email the individuals who have been listed for a letter of recommendation. There is no easy way to see how many letters are outstanding.
Reasons for switching to AwardSpring
Our foundation was growing and ScholarSelect no longer fulfilled our needs.
Helen
Verified reviewer
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
With AwardSpring Our Program Has Grown
I've been very pleased with AwardSpring. Many of our early suggestions for product improvements have been implemented by the staff, and we always get prompt answers to any questions that arise. The initial set up took some time, but every subsequent year the ramp-up work is minimized because of the ease of using the system. We now focus on developing more scholarships for students, rather than admiistering them.
PROSSince switching from a manual system to AwardSpring, we have changed our focus from administration to development. Now entering our fourth season, our community-based program has grown from $70,000 in scholarships to $160,000 expected in this coming year. Students love it because they need only complete one application to apply for many of our scholarships.
CONSThe "award" stage requires a few steps, and it is easy to forget them, year to year. Perhaps a prompt to take you to the next action item would help.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Good to Work With
When we started our service with AwardSpring, as mentioned, the implementation process took longer than expected and there were hiccups along the way. I think in the years that have followed, the company has made strides in creating new updates to fix issues/bugs and their customer service team is always ready with quick, effective assistance.
PROSEase of having reviewers judge the applicants and the fully customization for the scoring sheets. Easily copying one set of scholarships to the next cycle. Impersonating users. The ability to sort the applicants in the award and deny screen. Ability to see which students have been awarded when looking at all scholarships. I've been extremely happy with the customer service. Very quick response and assistance.
CONSThe process to implement was longer than expected. You cannot overlap award cycles. No real record of what emails have been sent. List of scholarships disappears if they are not in that award cycle. Sometimes it's tough to see all of the information on the award and deny screen with the different scrolling options.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2018
More Than Doubled Applicants
Overall AwardSpring has been a very positive experience, the first year we started with AwardSpring we saw a more than doubling of the number of applicants to our scholarship coming from a paper application. There are no major issues with the product at all and the tech support is very responsive to questions asked while also taking feature requests. We have recommended AwardSpring to several other organizations who have also had just as positive experiences.
PROSAwardSpring is a very easy to use software that allows for any type of question an organization might wish to ask their applicants to be asked easily with defined criteria. It makes the students lives easier with being able to see their applications, continuing at any point. We are able to retrieve data fairly easily and generally customize the application almost however we wish.
CONSThere are a few deficiencies with the product, namely there is no ability to do custom reporting, you cannot update a list of options after making them (e.g. Q3 has options A, B, & C, later on you want to add D, you cannot without deleting and recreating the question), and all scholarships must share the same application base, that is without making things conditional if you have 2 or more scholarships, they share the same questions, which is irritating if you have very different scholarships.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
I LOVE IT!!!!!!
I am to provide real time information, monitor the review process and the entire process is paperless and all online makes life so much easier than what we had been using before. The customer service is by far the ABSOLUTE BEST EXPERIENCE EVER! It's like you're talking to a friend that will do everything possible to assist you.
PROSAwardSpring is easy to use for both applicants and administrative users. I have received a tremendous amount of positive feedback since we have switched over to AwardSpring.
CONSI don't have anything that I can say I don't like. This software in my opinion is AMAZING.
Jennifer
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Quality Platform, Awesome People.
When we purchased the software we had a really quick deadline to get everything implemented in time for the scholarship season. As with any new software, there was a learning curve and we did have a couple of hiccups along the way, however the customer support was absolutely awesome at solving any issues that cropped up and helped each of us understand the platform and it's capabilities better. With some companies you purchase their product and you regret it or never hear from them again. That is not the case with AwardSpring, they are there for you when you need them. I cannot say enough about the customer support and service!
PROSI like that the software is relatively easy to use and all information is readily accessible. I also like the follow-up feature/additional requirements because it allows me to decide what I want to do be it gathering data or creating thank you cards . My favorite "feature" about the software is the team of people who provide assistance and support (i.e. Sales, Implementation Specialists, and Tech Support) AND the fact that they listen to your feedback and ideas and will often implement features sparked from those conversations. What that means for everyone using the software is the platform will keep getting better, and anything better than awesome is excellent in my book.
CONSDashboard and Email features
Laurie
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Extremely User Friendly
AwardSpring helped me streamline our scholarship process. Reviewers love it, students love it, and all this for a very affordable cost. When I need help, customer services is always ready and willing, and they're super friendly, too!
PROSI get compliments all the time about how easy it is to apply for scholarships through Award Spring from students and high school counselors.
CONSI really wish there was more ad hoc reporting capabilities, as well as Spell Check in the essay answers.
Nida
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
By Far The Best Scholarship Software
Amazingly easy implementation Strong customer service support from AwardSpring staff Easy to use software with no glitches Integrated (with blinding option)review process Happy donors, reviewers, staff and students
PROSThis software is intuitive to scholarship processes and allowed us to significantly reduce administrative time.
CONSI cannot think of a single thing at the moment.
Lisa
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great product and customer service!
I love using AwardSpring. We went from a paper application process for scholarships to AwardSpring and it has made my job so much less tedious and gives me the ability to collect information very easily. Plus the customer service is excellent. They respond quickly and ensure you have the answers you need.
PROSIt was really easy to set up and has a lot of features to guide you along the way.
CONSThe sorting feature for reviewers. I wish they could sort by other categories other than alphabetical.
Beth
Real Estate, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Easy to Use, Customer Support is Phenomenal
Before AwardSpring, we had a paper based application process. It was cumbersome, time consuming and there was far more room for human error on our part. AwardSpring has streamlined our application process not only on the administrative end, but for our applicants as well. Customer support has been the shining star for us - they are incredibly responsive and sensitive to our needs as just one of many varying size and varying need clients being serviced by this software platform.
PROSFor a non-techy person like me, it is very easy to understand and use.
CONSI can honestly say there isn't anything I dislike.
Michele
Higher Education, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great tool for assisting with our Scholarship process.
Everything we have asked of the customer service has been handled competently and efficiently.
PROSThe ease of changing the settings and adding / subtracting elements. Additionally, the customer service is excellent.
CONSThe reporting features have been a challenge. Customizing reports or pulling off just one student's information is not as clean as preferred.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Award Spring Review
They are very helpful when I call and always resolve my problems.
PROSThe ease of having all my scholarships online and one application for the students.
CONSIt's easy once you get it all set up, but I have a few scholarships that are a bit tricky but Award Spring walked me through it. It's sometimes hard to delete/add a question.
Carlene
Medical Practice, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Satisfied User
Award Spring has the best user support staff I have ever experience. They listen to your needs and is able to give you exactly what was requested.
PROSI like that I am able to copy all my scholarships to the next award cycle. Individual reports that is tailored to my needs and request.
CONSSame application form for all scholarship.
Anonymous
201-500 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
It's easy
There are some great advantages for the students--ability to apply anywhere, anytime they have internet access. Fabulous that the application is saved as they go. Customer service was stellar throughout our first year experience. The initial set up was time consuming, but well worth it. For the most part, reviewers liked the process. The biggest challenge was setting up scorecards and getting reviewers to complete in a timely manner.
PROSThat it centralizes the scholarship application, review and selection process.
CONSThere is no automatic notification to the students when a reference letter is posted to their application. And no automatic way to let them know that reference letters are missing.
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Have all your scholarship information in one location
Good experience, we had a hiccup during implementation, but it was fixed and now runs well.
PROSVideo option for students to provide a thank you to their donor. Love having access to the student thank you letters which we never had before.
CONSA few questions linger about being able to access information for donors, but just need more training.
Reason for choosing AwardSpring
Price point and options were customer care.
Kathy
Education Management, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Customer Service
Our students have received the benefit of this software. The application process is extremely easy as they only have to aply once to be considered from close to 100 scholarships.
PROSI like the customer service. I have never had better customer service from any company. My questions are answered immediately whether I email or call.
CONSIt's a little difficult to remove a question from the application at this point. However, I hear that this is being addressed.
Anita
Verified reviewer
Education Management, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
AwardSpring - well worth it
Overall, AwardSpring has helped us to automate the scholarship application process. It's been much easier to review and award scholarships with AwardSpring versus the old system of reviewing paper applications.
PROSAwardSpring was fairly intuitive to set up. When we needed assistance, the help we received was quick and thorough. Once set up, it is easy to use for applicants, admins, and reviewers.
CONSI would like to see the ability to create customized reports. For now, though, AwardSpring will customize for us any report we need.
Claudia
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Very Good and User Friendly Software
The software is very easy to use and self explanatory. You let them know what you need and that is what you get. SIMPLE.
CONSA possible upgrade is needed. Software is very easy to use, but there needs to be some advanced capabilities with certain programs.
Lyman
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
New User Review
I am a new user to this program. I am grateful for your support office as I navigate this software. Some of this is difficult to understand or figure out. With your support team we have been able to take care of business.
PROSVideos are good that you provide for training. Your support personnel are excellent.
CONSSetting up the scholarships and their respective cycle can be challenging.
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Works great!
This software has made our scholarship application process much simpler.
CONSSometimes issue do arise, but are quickly resolved.