Electronic Form Solutions vs Submittable

RATING:

4.8

(21)

Electronic Form Solutions has 21 reviews and a rating of 4.81 / 5 stars vs Submittable which has 156 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (21)
4.7 (156)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 11, 2022
May 1, 2024
Pros/Cons
  • Pros

  • It's a very professional-looking online application that is was custom built for us. It's effortless to use from an admin standpoint and very user friendly for our parents.
  • The fact that this integrates smootly with our website is great. It was completely customizable to our needs and specifications and is 100% user-friendly.
  • Cons

  • However, it can make managing the system more difficult as the application grows larger and the user creates multiple customizations.
  • The no attachment for transcripts is not apparent that the document has been attached. Reference notified or completed section is unclear.
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  • Pros

  • Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
  • This software is easy to understand, easy to deploy, and intuitive for guest users who help us to evaluate the submissions that we receive.
  • Cons

  • I only fear is when requesting assistance and I receive a auto reply email stating it will take about 1 or 2 days for a response turn around that is entirely too long so I call for service.
  • I use a pen name myself, and the absence of this feature has caused me some trouble.
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Pricing Range
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$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos