About Classter

Using Classter you can get rid of your fragmented IT infrastructure. We provide a modular, cloud-based platform that offers an affordable solution for the administration of educational organizations of any size. That’s because Classter combines the functionality of 5 different types of solutions: SIS, SMS, LMS, ERP, CRM in 10 Modules. Use Classter to provide comprehensive, fully adaptable, and secured portals & Mobile Apps for all users. Allow Educators, students, parents to access any personal information and execute any process online using Classter’s easy configurable portals. Provide the right dashboards for all users and move your educational institution to the next era of cloud computing. All-in-one Student Information System for Higher Education. Fully Con...

Classter Pricing

Pricing is per student per month/year based on enabled modules/features.

Free trial: 

Available

Free version: 

Not Available

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Classter Reviews

Overall Rating

4.43

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 52 reviews

User Profile

omar

Verified reviewer

Company size: 11-50 employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2020

The most complete and functional platform I have ever used!

It has improved my organization and allows me to establish better relationships with the parents of the students, as they are involved in the training process of their children's school activities and the follow-up we have also been able to verify that the performance of the students has increased. It is a very robust tool, it has allowed us to establish more effective work methodologies and we are pleasantly satisfied with its functionality.

Pros

Classter is a web system that also has a mobile application (iOS and Android) very robust that allows the management of school computer systems with learning management, additionally allows progress reports, class registration, grade book, online payments, parent portal and monitoring of attendance, on the other hand is very easy to use, does not require a learning curve because it has a very friendly interface. One aspect to highlight is the parent portal, which allows us as teachers to increase communication with parents and student representatives, as well as allowing them to effectively follow up on the school activities that we carry out at the institution.

Cons

I am very satisfied with its operation and efficiency, I have nothing negative to contribute, is an excellent tool.

Mariella

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

March 2022

Universidad Creativa Experience

It has been a learning experience. At the beginning it was a challenge to overcome the language barrier and to convey the nature of our business model and the requirements associated with it. We are a very particular university with a certain complexity that required many hours of work between the teams of both organizations. However, the availability of the Classter team, especially [ Sensitive Content ] , was exceptional. The Classter team made sure to adjust the system to our need and implement development to make it work for us. There was a lot of patience and flexibility. On the integration issue, it was one of the biggest challenges, especially with electronic invoicing. The Classter team made sure they had a good understanding of what our regulations were in Costa Rica and delivered a custom development that complied with them. But it was a process that took longer than expected. With the development of custom reports, the experience has not been so good, the reports bring many errors and do not work 100%, something is fixed but another problem arises on the other side. Suggestions: Have teams of consultants and support that speak Spanish. The Latin American market is an interesting market and if they want to grow it would be good to consider having Spanish speaking teams. Include in the initial offer more hours of training and develop it under a more formal process, this would avoid many reprocesses or recurring queries from the customer to the classter support team.

Pros

Once you have the correct configuration it is easy to manage. The way you have the information organized makes the admission and administration processes much easier.

Cons

The adaptation of the system to the business model of the University was a bit complicated, it seems to me that the system was initially created for schools and not for universities, so sometimes we felt it was a bit rigid and did not fit our business model.

Reasons for choosing Classter

I did not participate in the software selection process. I was hired to implement it. However, the university partners were looking for software that had the following functionalities: Pre-enrollment and online enrollment Fluent and efficient admissions process CRM Student information management Curriculum management Finance and accounting: online invoicing and payment Integration with other management systems

Reasons for switching to Classter

The system had not been updated for several years and had many limitations to manage the operation of our business.

Savka

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Classter review

Pros

The most impactful features of Classter are the paperless admission process, financial management, Mobile App, online academic surveys, and quizzes. The multiple third-party integrations are very useful and make the implementation process very easy and secure.

Cons

I think that the developers can improve the import process.

Demetrios

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

February 2021

Don’t overpromise, when you can’t deliver!

Pros

Financial Module works fine. Academic Module is decent.

Cons

User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.

Reasons for switching to Classter

Because they overpromised too many features & capabilities which either didn’t work or were non-existent (characteristic example of the mobile Application).

Response from Vertitech

Dear Demetrios, We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer. We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users. We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.

Replied February 2021

Ivan

Company size: 11-50 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

A robust system that has it all for any educational institution

It was easy managing the school I work for while there were less than a 100 students. However with it growing it became much bothersome and difficult to monitor and manage everything, so classter came at the greatest time. Really helped us manage the finances, payments and debts, student grades and so on.

Pros

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Cons

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Reasons for choosing Classter

The fast implementation and out of the box option.

Response from Vertitech

Dear Ivan, thank you for your kind words! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful in your day-to-day challenges. Regarding the report designer, we are preparing more detailed how-to guides so that non-IT users will have more extensive resources to refer to. Do you have more suggestions for improving our product so you can make the most out of it? Share them at support@classter.com. Thanks for being such a great advocate for our product! P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Replied September 2022

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