Dear Angela, Thank you so much for your wonderful review and for choosing Classter for the American Academy Alumni Foundation! We're thrilled to hear how happy you are with our platform's ease of use and customer support. It's rewarding to know that our team's hard work is helping your institution become more efficient. We're committed to maintaining the high level of quality you've experienced, and we're excited to continue supporting your efforts in educational management.

Replied October 2023

Dear Gerard, thank you so much for your valuable feedback! We're glad you're happy with Classter and that it's been helpful for MCAST administrative staff and end-users. We strive to provide the best possible experience so you can be successful in your day-to-day IT challenges. Regarding the too many options for the end-user that you mention, this is something that our product team will take seriously under consideration for future rounds of development. In general, this is something that can be easily configured for different types of users and educational organizations, that have different needs than the ones you currently have.

Replied September 2022

Dear Demetrios, We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer. We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users. We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.

Replied February 2021

Hello Rieho, Thank you for your positive review and for highlighting Classter's reliability and flexibility. We're pleased to know that our invoicing and payment features, along with our support team, have been beneficial to your daily operations. We appreciate your feedback regarding the creation of receipts and understand the importance of this feature aligning with your business needs. Rest assured, we are committed to continuous improvement and will take your feedback into consideration for future developments. We're glad to hear that you're satisfied with Classter and look forward to continuing to meet and exceed your expectations.

Replied November 2023

Dear Sidi S, Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features. We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations. We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution. Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.

Replied November 2023