All Classter Reviews
1-25 of 100 Reviews
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Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Excellent
Easy to use, plenty of functions, easy integration process
CONSThe mobile app UI could be improved to be more user friendly and with more functions.
Vendor Response
Thank you for your feedback. We're working dilligently to improve the platform and major UI improvements are something we'll do to make your experience even better.
Replied October 2023
Rachela
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Highly Recommend
Workload in Administration has been greatly reduced. All your school data on your fingertips. It's simply awesome!
PROSClasster accommodates children from Infant age (8 months) to High School. > Cheapest! > 1 Program for all age groups > Customisable > Functional > Some initial training required > Great customer service > Report Cards > Invoicing > Attendance > Levels/Streams > Parent/Student Portal > Teacher Portal > Parents can view statements online > Online Enrolment > Parents meeting section > Student ID cards > Communication The list goes on and on!
CONSInitially, as with every new software, takes some time to understand. However, it all pays off in the long run. Some training is recommended. Great customer service.
Reason for choosing Classter
1. Covers all age groups, from Infant Class to High School 2. Customisable 3. Great pricing! Cheapest! 4. Complete School & Academic Administration System 5. Teacher, Parent, Student Portal You will be surprised by all the features it offers.
Demetrios
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2021
Don’t overpromise, when you can’t deliver!
Financial Module works fine. Academic Module is decent.
CONSUser Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.
Reasons for switching to Classter
Because they overpromised too many features & capabilities which either didn’t work or were non-existent (characteristic example of the mobile Application).
Vendor Response
Dear Demetrios, We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer. We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users. We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.
Replied February 2021
Carly
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Versatile Student Software
I did the free version when we were looking for an SIS system for our vocational training school that is also a nonprofit organization with limited funds. This option was perfect for the needs we had at the time and allowed our educational nonprofit to organize our students with a cost efficient option during these COVID times since many SIS systems are way expensive.
PROSThere is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.
CONSThe free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.
Reason for choosing Classter
It had a free option that we can use while we get back on our feet and have our online classes grow enough to move to the paid option (which we intend to do). This was great for us to learn how the system works on a daily basis and see what options/functions work for us and what don't since it takes time and usage to learn these things from SIS's but most times you don't get this length of a free trial to familiarize your self with it and make sure it is a good decision for your school.
Ahmed
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2020
user experience
Marking configuration is amazing , rich reports , the system is highly configurable and can adapt multiple educational systems. Billing management.
CONSLibrary management online features are limited. Transportation management : bus tracking using mobile app of driver or supervisor is missing
Reason for choosing Classter
Classter user Interface, and user experience is much better. The system includes School management, and Education management on full scale.
Emily
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Classter Review
Working with Classter has been an eye opening process and I feel that I have learned many things about the inner workings of an educational database. The Classter team is hard working and kind. They do their best to understand and respond to our needs in a timely manner. I look forward to making use of Classter's full potential in the months to come.
PROSOne of the things I like most about Classter, as an administrator, is that I can access student files quickly and easily from any page, can open multiple windows at the same time, and access many tabs from the student profile (card).
CONSWe have had some challenges customizing Classter to our needs and there and still several features that are not yet complete or need to be modified. There are many features that we have yet to explore or had the opportunity to make use of.
Vendor Response
Dear Emily, Thank you for sharing your detailed review of Classter. We appreciate the time you took to share both the positive aspects and the areas where you think we can improve. We're glad to hear that the platform's user interface has made it easier for you as an administrator to access student files and manage multiple windows. Your convenience and efficiency are among our top priorities. We also take your concerns seriously. Customization is something we're continuously working on to better fit the unique needs of each institution. Thank you for bringing this to our attention, and rest assured that we're taking steps to enhance the customization features further. It's great to hear that you've found value in our team's hard work and responsiveness. We're committed to not only meeting but exceeding your expectations. Thank you for looking forward to fully exploring Classter's potential. We're excited to continue this journey with you and your institution.
Replied October 2023
Sidi
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The badest school management system out there
We have been using Classter for close to 5 years now. The best thing about Classter is the higher education management portion and the fact that it grows with us as we grow. The fee/student is also very convenient.
CONSAs of now we love all the futures we've used.
Vendor Response
Dear Sidi S, Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features. We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations. We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution. Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.
Replied November 2023
Yoko
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Classter Review
- Being able to see all students information across the campuses.- Being able to use different font/style in comment section.- Having a separate comment space for Financial page.
CONS- Not creating agent receipt. (This is a huge problem and a reason why I cannot recommend Classter to someone.)- Not being able to change the order of Educational Program.
Vendor Response
Hello Yoko, Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles. We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation. We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap? Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you. Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter. Best regards, The Classter Team
Replied October 2023
Zahra
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
My experience as a Classter User
As an administrator, I find the admission section useful as I can put students' information. It is also very nice that we can search student by their IDs.
CONSThat would be grate if we could have a feature to get a list of students based on the month of Birthday. For example get a list of students who were born in October or a list of students whose medical insurance is expired in October, so we do not have to check student date of medical insurance expiry date one by one.
Vendor Response
Hello Zahra, Thank you for your generous review! We're delighted to hear that you find our admission section and student ID search features useful in your role as an administrator. Your satisfaction is what we aim for, and we're thrilled to have hit the mark with you. We also truly appreciate your suggestion about adding more specific filtering features for things like student birthdays or medical insurance expiry dates. This is a fantastic idea, and I'm forwarding your feedback to our product development team for consideration in future updates. We always look for ways to make Classter more helpful for our users, and your insights are invaluable in that process. Thank you again for taking the time to share your experience and suggestions. We're always here to listen and make improvements. If you have more ideas or questions, feel free to reach out. Best regards, The Classter Team
Replied October 2023
Gerard
Verified reviewer
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Classter @ MCAST
Hosting and main setup is handled by the supplier, and the support is very responsive for the implementation used.
CONSIn some cases, the user interface needs some tweaking, as the software offers a little too much choice for the end user, which can cause the user to choose the wrong option in some cases. It would be ideal for the user interface to reduce the amount of choice to the user so that the user flows through the system are straightforward.
Vendor Response
Dear Gerard, thank you so much for your valuable feedback! We're glad you're happy with Classter and that it's been helpful for MCAST administrative staff and end-users. We strive to provide the best possible experience so you can be successful in your day-to-day IT challenges. Regarding the too many options for the end-user that you mention, this is something that our product team will take seriously under consideration for future rounds of development. In general, this is something that can be easily configured for different types of users and educational organizations, that have different needs than the ones you currently have.
Replied September 2022
James
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Pros and Cons of Classter
I find Classter very interesting and looking forward for further developments and improvements
PROSThe software works in a logical manner and is easy to comprehend. The more you sue it the easier it gets. It allows a lot of flexibility when it come to assessments and scheduling .
CONSSome features need to be automated since in some cases, there are steps that are forgotten such as the updating of a synoptic mark on the grade book. while it is good to give multiple options some should be restricted such as creating an assessment from wither bulk assessment or from assessment scheduling especially since the scheduling section does not take into consideration the overall mark.
Vendor Response
Hi James, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying using Classter. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us! Also, please do share your suggestions at info@classter.com for improving our platform. If you ever need help, please don't hesitate to reach out; we're always here.
Replied September 2022
Gary
Education Management, 2-10 employees
OVERALL RATING:
4
EASE OF USE
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Worth investing time to learn
I perservered with the software because it offered nearly all the functions I was seeking. I gave up on it once and looked at other products and although some were easier to work with, they lacked features. I gave it another go and decided to stick with it. My level of IT competence is modest. I designed computer based training programs and built a network for running simulation exercises for training emergency services personnel. I taught IT in secondary schools in the UK, 11-18yr groups. I think a better level of competence than what I have is required to effectively manage the implementation of this software in an organisation. Without that level of competency I think training from Classter is essential which greatly increases the cost. In summary, promising, but difficult to deploy.
PROSAbility to integrate with Microsoft 365 and Moodle. The range of functions.
CONSIt is necessary to devote a lot of time to learning the product. Customizing terminology is not easy to and the changes you make are not always global, which causes confusion. Too many steps to reveal lists especially users lists. I would prefer sorting commands. When buying any software that Is aimed at businesses that although in the same industry have different requirements broadly connected, the ability of the customer to customize is essential. I would liked to have seen a far better and clearer customization panel. I don’t like the customisation tools in Classter.
Charalampos
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2023
Review
I like that there are many features and an excellent support team
CONSI think that in some cases the ease of use could be better
Vendor Response
Thank you for your feedback Charalampos. We strive to improve our product day-to-day to make experience for our end users as good as it can get. Thank you for using Classter.
Replied September 2023
Panagiotis
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
We are using this software as the main ERP/CRM of a middle-sized K-12 private school in Athens.
The software acts as a frame of reference in all aspects of our school's operation: grades, tuition fees, communication with parents and alumni etc. This integration boosted our own business efficiency.
CONSSince we have been using Classter since 2011, we have consulted the developers in all evolutionary stages of the software. Many of the aspects stemmed from our organization's needs and became standard features. Therefore, the software is absolutely compliant to our needs and I can't find anything I don't like.
Amanda
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Database!
- Easy to use - Customizable design - Fast
CONS- For student information, it has fields for student visa and study permit information, but it is missing fields for other types of permits and visas, and there is no where to input if a student has an eTA (Electronic Travel Authorization) or permanent residency.
Vendor Response
Hello Amanda, Thank you for your positive review and for highlighting Classter's ease of use, customizable design, and speed. We're delighted to know that our platform has been beneficial to your operations. We appreciate your feedback regarding the fields for student visa and study permit information. We understand the importance of having comprehensive data fields to accommodate various permits and visas, including eTA and permanent residency. Your suggestion is valuable, and we will consider incorporating these enhancements in future updates to better serve your needs. Thank you for taking the time to share your insights, and please feel free to reach out if there's anything more we can do to assist you.
Replied November 2023
Yiannos
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Classter Review
Complete product solution including Administration Management, Parents, Teachers and Students Portal. Support has been improved dramatically during the last 2 years.
CONSA lot of customizations needed that take some time to implement. Reporting could be improve (functionality and design).
Reasons for switching to Classter
Obsolete software with limited functionalities. Just backoffice management, no Portal support.
Liza
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The Right Fit!
As a school admisnistrator, I appreciate that Classter is comprehensive and can be configured to adapt to our school's structure. It is easy to use. Teachers especially love the gradebook and attendance options.
CONSWhile it is comprehensive and functions can be adapted, the changes can be complicated at times.
Vendor Response
Hello Liza, Thank you for taking the time to share your positive experience with Classter. We're delighted to hear that our platform has been the right fit for your school and that the gradebook and attendance options have been well-received by your teachers. We understand that while the adaptability of our platform is a strength, it can sometimes lead to complexities. We're continuously working on making the configuration process as smooth as possible and appreciate your feedback. If there's anything we can do to assist or any suggestions you have for improvement, please don't hesitate to reach out.
Replied November 2023
Anna
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Theological School of th eChurch of Cyprus
Our overall experience is very good especially because we used to work with other programs that were very difficult to work with and maintain.
PROSThe customer service is very good and always quick to response. The system is very configurable. The Classter team comes up with ideas to make the system work according to our needs.
CONSI have been working with Classter since October and I didn't find cons until now.
Reasons for switching to Classter
We do not have an internal IT and it was becoming to hard to communicate with the external IT we had. Also the program was difficult to use.
Vendor Response
Hi Anna Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Classter. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Please do share your suggestions at support@classter.com for improving our platform. P.S. If you ever need help, please don't hesitate to reach out; we're always here.
Replied March 2023
Clara
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Classter offers all you're looking for in a school management information system.
Our experience with Classter has been very positive and after 2 years of use, we have no complaints.
PROSIt offers a lot of flexibility and features and are constantly updating their functionality which is extremely rare to find. Great support throughout analysis and implementation phase as well as throughout product use.
CONSDue to the large amount of functionality, I only wish we had more time to make more use of other features.
Socrates
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
SM XTMPI
A great experience built on professionalism and trust.
PROSOn time problem problem solving and positive spirit among the classter team.
CONSThere are not features to be reported under this category.
Reason for choosing Classter
Superior in features and adaptability as well as customer care.
Reasons for switching to Classter
Through research of products
Vendor Response
Dear Socratis, thank you very much for your very positive review of Classter and the Team. We pride ourselves on being customer-centric and doing our best for every customer. Please carry on using Classter and we will strive to offer you even more features and support in the future.
Replied March 2021
Maria
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
5 stars
Easy to learn. I like it a lot!
PROSEasy to use, clean and fast, I learned very fast.
CONSall good, I don't have any problem. I really liked it.
Vendor Response
Dear Maria, Wow, thank you for the fantastic review! We're absolutely thrilled to hear that you found Classter easy to use, clean, and fast. It's incredibly rewarding for our team to hear that you learned the platform so quickly and that you're experiencing the benefits we strive to offer our users, especially those in crucial roles like student counseling. Your positive feedback energizes us to continue improving and providing excellent service. We're delighted that you're enjoying your experience with Classter, and we look forward to supporting you as you make the most out of our platform.
Replied October 2023
Cora
Education Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Classter Review
Ver good, a valuable office tool especially for tracking student admittance and attendance,
PROSI find Classter very user friendly. Its easy to manage our records on it and keep attendance. The features are great but I have not had time to explore the advanced features yet. I believe it can do a lot more than we are currently using it for. I am very please with Classter's excellent customer service.
CONSThe financial features are more difficult to use.
Vendor Response
Dear Cora, Thank you for the positive feedback and 9/10 rating on Capterra! We're thrilled you find Classter user-friendly and our customer service excellent. Your insight about the financial features is noted; we aim to simplify further and enhance this area. We're here to assist as you explore more advanced features to maximize your experience. Best, The Classter Team
Replied December 2023
Usama
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Best LMS Out There!
Its great and I recommend it.
PROSThe design is very intuitive and easy to learn and use. Engagement with the students becomes easy and effective. The best thing about Classter is that it is easily integrated with Microsoft Office 365 which is a big plus point.
CONSThere are lots of options in Classter which I have not discovered yet but during my use there was nothing that can be counted as a con.
Despina
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Immediate and professional
Until now all is smooth.
PROSIt is very easy to use and if there is a problem in something you are sure that someone is there to help you. Thank you very much [SENSITIVE CONTENT] in Greece.
CONSI believe all is ok and there is no need for something to be improved.
Reason for choosing Classter
I found on my work
Kareem
Information Technology and Services, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
My Experience with Classter
Excellent experience , very satisfactory
PROSClasster covers a broad spectrum of what is needed from an LMS, the services they offer usually needs more than one software to cover, yet you can find it all in one place ( CLASSTER)
CONSso far nothing , their development are ready to customize , create and adapt to your need