SIMS, gradebooks, lesson plans, enrollment/billing....it does it all!

The design of the product makes it easy to learn and use. The Gradelink team is super responsive both when you reach out, and they take customer suggestions for added funtionality seriously. Gradelink upgrades its product regularly with useful features. What you get for their price point cannot be beat by other SIMS products. I had a school full of reluctant users when we adopted Gradelink, and now I have a school full of rabid fans!

I cannot think of a single thing. Even their online help is good, and I am NOT a fan of most online help areas!

Any time you get stuck, help is very near at hand. They have an incredible number of short videos that get right to the point and handle almost any question you have about how to do something. Their tech support is usually very prompt and has been able to help us work through some of the unique situations we've encountered. We're still working at some but are confident something will be worked out.

The integration into our existing system was painful, mainly because our previous processes were primitive and we had some unique requirements being a religious school that is partly a boarding school and partly a local school and serves both high school and college. Gradelink was not setup for that scenario but worked very hard with us to create work-arounds that, after one year, seem to be working well. Their communication included all the methods we needed and replaced a hodge-podge of approaches we had been using. It is now seamless and very useful. Our parents are very appreciative of the improved communication we now offer as well as the mobile app that lets them more easily track their child's progress. Teachers love the ease with which assignments can be created and scored. The addition of Google Classroom integration was huge for our school as we a fully committed to Classroom and can now easily sync grades. Their approach works well with few hiccups once you have the process down.

We were told that we would be able to handle both our high school and our college with one "copy" of Gradelink. This has proved problematic, but GL continues to work with us on solving those problems. There are still problems we are having with transcripts and class rank and hope those get solved before the end of the year.

I am able to keep all of the information about my students and their grades in one easy-to-use, integrated platform. Since this was my first year working with a school and my first year using Gradelink, I had to learn quickly so I could stay ahead of the game while teaching the staff, parents, and students to use it as well. Gradelink was easy to understand, for the most part, and the support staff were easy to work with when I couldn't understand quick enough. I would recommend making more quality training videos to make your product easier to use and more professional feeling.

I like the shared family information, that parents can look at all of their children's grades in all of their classes under one login. I like the ease of communicating with one class or one grade level without having to create my own email groups. I like being able to change and manipulate the reports to our school's needs. I love the helpfulness of customer support and totally appreciate the fact that they stand with us in trying to understand how to make it work for us instead of being short on patience or frustrated with my inexperience.

I still haven't figured out how to end up with one English Literatue and Composition grade that incapsulates literature, writing, vocabulary and spelling classes with their different teachers into one final grade for the report card. As our school grows it would be helpful to have that as part of the program instead of the round about way I am doing it currently.

We are very happy with the system and expect to continue to use it.

It is a very complete program, easy to use. Support is readily available and meet your needs in a very timely manner.

The only thing we would need to be able to complete use the system (attendance and plans) would be if the programming would support a 6 or more rotating days class schedule.

Experience has been good. Customer service is excellent - respond usually in the same day, even when I am on the East Coast and they are at West.

It is very user friendly and covers everything we need. I like that you can easily correct issues in the finance area. Email and text messages are easy to set up and send out. I still have things to learn about some of the finer points - reports etc.

Some reports under financials can get quit lenthly. Wish it was on fewer pages etc. especially when running statement by category.

Gradelink makes our job that much easier.

I chose Gradelink for our school because the basic system had so many components. Other SIS's I researched charged per component. Smartsend Pro makes communication easy. We added the online payment integration for incidentals. Gradelink allows for the flexibility to fit the needs of my school.

Adding on or starting up a new feature and/or personaliztion of the product can sometimes be time consuming.

Excellent, we were very happy with it

The software is fully featured, and offers a lot of bells-and-whistles within the basic package (attendance, grades, email messaging, discipline, GPA, reports, report-cards generation, contact info, emergency info, medical records info etc.). For a moderate price, you can add a few more features (e.g. unlimited text messaging, parent/student registration etc). The platform is very intuitive and allows a lot of customization (grade periods, grade scale, weighted grading, own discipline and attendance system etc). Support is well rounded, with a lot of online instructional materials (video and text) and phone support is very responsive. Another nice thing is that you can open simultaneously several accounts (admin, teacher, etc) in the same browser, and it has good security measures (accounts can be blocked by admin, you know who signed last and when, accounts get locked after third wrong singnin attempt etc).

The overall aspect is outdated, the colors are bleak, the whole system looks old school. Also, it behaves weirdly when averaging periods and grades (sometimes), you don't know exactly how it's done.

I have been very satisfied with Gradelink, from usability to customer service when there is a question or concern. The staff is always polite and efficient. I would like to see some of the"extras" included in our package, simply from a budgetary perspective. We are a little school, your tuition/fees program looks excellent, I would like to see if it more effective that what we are using now. I highly recommend Gradelink and have spoken to other administrators about our success with the program.

I needed a program that would be easy to implement, easy to use, and affordable. After reviewing a number of SIS programs, Gradelink met the needs of the school. Having the program for five years I have found new staff members are able to jump in quickly, parents love the ease of communication and availability of attendance, grades, and comments concerning their children. We also use the "news" page to keep parents up to date with reminders and current events. I use the program for snow cancellation and delays, as well as blast informational emails to our community, including alumni.

There are still a couple of pieces of information that take me time to access, including a quick attendance report on an individual student or a readable transcript that is inclusive of attendance, but a part of that might be my lack of knowledge. Customer service has been excellent in helping us customize report cards, something we could not do independently. Some of the staff is still reluctant to use the planning program to its full capacity, I'm not sure if there is an overarching reason or merely a comfortability learning curve.

We've solved communication problems and group texting as well as phone calls with the program. Our overall experience has been positive. Gradelink has been very responsive to any concerns we have had.

Gradelink has been user friendly and provides us with all that we need to store our student information and communicate with our families at a reasonable price. The customer service has been great. It is easy for us to call and get help if we get confused or don't understand an aspect of the program. We do not need to set aside days to do teacher training. The program is simple enough that brief training sessions and video links are all we need to train new teachers. Ease of enrollment and re-enrollment are nice as well.

At times, I would like more features, such as digital sign in for our preschool and aftercare. They have a program for that, but it is not what we need, so we will wait patiently for the program to be perfected! :) When parents enroll, we have found that they can skip certain answers by just putting in a space or a letter, for example. We would like for that feature to some how be fixed.

This software is an amazing database for keeping student records. It is highly customizable and there are endless fantastic features for teachers when it comes to lesson planning and class management.

Not all schools are grade schools. The ability to change the verbiage of “parents” to something else would be helpful. It is also challenging to use the progress report feature because our school does not have “Terms”. Students come and go all year and have different program lengths. This makes for difficult reporting with the features Gradelink has. Lastly, there is not a way to quickly copy a class and bring all existing assignments with it.

Families do not have to enroll themselves. They are easily enrolled because we use Gradelink for our school lesson planning, grading, and communication.

So far we are very happy with everything.

Not only has this software streamlined our grading and transcripting process, but it allows us to keep parents informed of students' academic progress, as well as school events in an easy and seamless fashion.

I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve. Customer support is always there and willing to talk to us.

1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

At this point I am realizing what a blessing Gradelink is for sending grades in to GA Futures! It has taken a while to iron out the problems, and my learning curve has been tough, but when I get it figured out, it will be a blessing and so much faster. Looking around in Gradelink to find answers for my questions has been a helpful experience because I can see so many other things we can work on in Gradelink to make the office work easier! I have always been impressed with Gradelink, and I look forward to learning more!

My favorite things about Gradelink include no more averaging grades at the end of a term, knowing student grades at a glance, not as many parent questions because they can look in Gradelink, fewer upset parents because they can see conduct issues in Gradelink, the ease of printing report cards, the ease of producing transcripts for high school students, and the speed of getting transcripts ready for students who have already graduated. I am really impressed with Gradelink, and I wonder what I did without it all those years when I first started teaching!

My least favorite thing about Gradelink is the lesson plan set-up. I tried to use it, but it was difficult if I needed to look at something in the grade section, then tried to transition to the lesson plans again. It was also difficult to go from the actual lesson plans to the homework section.

I was working on creating and populating classes for exams for our seventh and eighth graders. Somehow without realizing it, I created an extra seventh-grade language arts class for quarter one. As I was double checking to make sure I had everything set up correctly, I noticed a seventh-grade language arts class with zero students. I did NOT notice that this was an extra class. I thought that somehow I had deleted grades and students from quarter one. To be honest, I was scared, nervous, and quite frankly wondering how on Earth I could correct my perceived mistake. When you're that upset, it is hard to see what is right in front of you. So, after about fifteen minutes, I called. customer support answered the call. They listened. They talked with me and found the problem. I was so sure that I had 'lost' grades for students that I didn't totally believe that everything was fine. C.S. reassured me. They led me to 'see' for myself that all the information I thought I had lost was still there. I could have cried as I was so relieved. In the eighteen months of being assistant principal for our school I have learned so much. There are some companies I will not use anymore. Then, there are companies like Gradelink that have helped me to learn. I have often praised Gradelink's customer service. Some of the people I know by name as they have helped me with issues that I perceived to be challenging; whereas they showed me how to solve the issue. Thank you Gradelink for great customer service!!

Once you learn it; it is easy to remember how to apply skills and teach others.

There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Rep was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Rep and Gradelink!

Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

I love that it doesn't matter where I am I have access to Gradelink.

I came into this position and Gradelink was already being used. Unfortunately there was no one to train me on how to use it so I had to learn on my own. Luckily Gradelink is very user friendly and it was pretty easy for me to figure it out on my own. Any time I have had a concern or a question the support staff has been amazing. Just recently I had questions on the ability to have attendance messages sent out automatically, not only did I get a quick response, [sensitive content hidden] created a step by step video showing me exactly how to do what I needed to do.

I wish that there was a little more flexibility in regards to changing the order that classes appear on certain screens. I would also love to be able to customize the grades and divisions. Finally I wish that when printing up certain reports, such as the family directory, I could customize how it prints, especially the size of the font because it prints so small.

Overall Gradelink helps us stay on top of our growing student body giving us a central place accessible by everybody with current information. In addition, it helps us provide better communication with our school parents.

I love how easy it is to set up and use. The user interface is very easy to get staff to buy into using. We had tried a different product first and it was just too much for my users. I am very happy with the reliability of Gradelink. We have been using it for a number of years and Gradelink has been down less than 5 times. Ever. Wish I could say the same about our internal network! I am very pleased with support. Everybody is friendly and responsive. Problems large and small have been handled as quickly and painlessly as possible.

The stuff that is missing like: historical student census data -- how many in each class last year, 3 years ago? how many re-enrolled this year compared to last three years? etc. seating chart with pictures report different attendance reports (monthly for National School Lunch) more financial report options ability to enter the school calendar and have attendance automatically marked NS for those days. Little stuff that annoys but doesn't really prevent me from accomplishing what I need to.

Having a system that parents were able to access with all student information and the ability to view and pay their bills.

Having to email for customer support, most times when there is an issue it needs to be resolved right then so it's best to be able to speak with someone versus emailing and waiting for a response.

wonderful! Great product & top notch support. I know there's other systems out there but I wouldn't change because of the wonderful support! [SENSITIVE CONTENT HIDDEN] & everyone else SHCS Loves you!

Gradelink is extremely user friendly & intuitive. When I have had a concern or problem Gradelink's support always goes above & beyond to resolve the issue. Today I spoke with [SENSITIVE CONTENT HIDDEN] about reformatting our report cards, he was absolutely wonderful! He gave me some great tips & insight. I greatly appreciate the time he took to format a few different report card types & a few other changes while on the phone.

I would like to see some changes to the billing tab. . . .It could also be because I do not have an accounting background. The ledgers are really hard to read from an administrators side, the running balance in particular. Also, the statements for the parents can be confusing. We use Quickbooks for accounting & have been sending parents statements from there, as they are much easier for our parents to read. It would also be nice to be able to have parent information available when you click on the student demographics in the Financial tab.

Overall I have had a great experience!

I really like how easy it is to contact customer care and actually be able to speak to a human!

There are features that Gradelink does not provide that other SISs do.

I like that the platform is easy to use. I am able to keep all my grades in one place and assign a value to each section.I like that emails send are stored for future review.

The switch between entering in new assignments is not easy. Programs we have used in the past made it easy to enter in new assignments quickly. The use of the planning component is not easy.

My experience with Gradelink so far has been very good. Something that I really like about this program is the support that I have been receiving when I have a question. Personally, I have worked with [sensitive content hidden] during these two years, he has been an enormous support for me. When I have a question, he supports me too much in solving anything. When I send him an email in less than a few hours, he is replying with a solution. For me this is what I liked the most about using the system since [sensitive content hidden] has been there to help me and has trained me a lot

This is my second year working with Gradelink and so far I am very pleased with how easy this system is to operate. In the past I have worked using Power School and when compared to Gradelink it is extremely easy to use. I recommend it 100

Honestly, so far I have liked everything about the system, the support that one has is excellent. When you have any doubt, you can also go and search in the same system, and you will find the solution easily. I like everything and I'm very happy

I wanted to do a shout out to [SENSITIVE CONTENT HIDDEN]. We have called on numerous occasions for support help and every time these gentlemen have walked us through each step and totally gave us the time and attention we needed. Their enthusiasm for their job came through and thoroughly enjoyed working with them. They each represent Gradelink well! We are integrating gradelink to do more and more for our school and we are going to switch and cancel our other admissions software company.

We are continuing to learn this software. I like that we are growing and the software is adding the features we need to continue to grow.

I don't have any negatives so far :) As we continue to use the software to its fullest something may come up but for now, I do not know of any.

We are able to communicate with all of our parents, whether by email or text, which is great. The software is pretty easy to use and there is always someone available to help when issues arise.

I love that I always have access to the software and can use it whenever and wherever. I can schedule messages and really have no issues.

I would like there to be a mobile app portion for use.