2Ship is a cloud-based transportation management solution designed for home offices, small businesses, enterprises and distribution centers for third-party logistics (3PL) firms. Features include import and export, bills of lading, shipment tracking, warehouse management and more.

2Ship enables users to keep track of corporate carrier rates in real time and manage various shipping-related activities from a central dashboard. The solution also provides users with filters and search capabilities that help them to find particular shipments, check delivery performance, sort and subtotal, export to excel and more.

Additionally, 2Ship offers users features such as policy reinforcement, returns management, virtual distribution and cross-border consolidations. REST APIs are also provided to the users that allow them to integrate the solution with their existing applications. Mobile applications are available for iOS and Android mobile devices.

Services are offered on a monthly subscription basis that includes support via phone and email.



42 Reviews of 2Ship

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 42 reviews

October 2018

Simon from BlackBerry

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

EMEA Facilities

the business process is streamlined and accessing historical information is easy for auditing and reviewing

Pros

consolidates the process for easy of use.

Cons

the system lags which is frustrating when processing requests

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you Simon for your feedback and it's fantastic that you have found 2Ship to streamline and consolidate your shipping process.We have recently made changes so that the experience will be more fluid and more efficient. Please also note that you have Kerrie Duchene and Kim Church from Blackberry who are designated internal resources and can assist you . Please utilize them as they are very familiar with 2Ship.

October 2018

James from BlackBerry UK Ltd

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

Effective if prone to glitches

Pros

It has integrated the different aspects of our old shipping process into one.

Cons

It is very prone to incomprehensible error messages. I have now generally learnt ways around most but when an error says something like 'attempted to divide by zero' that's not going to help you solve it much.

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you James for your feedback and we are so glad that we were able to centralize several processess into one for you. Our support team would love to have a walkthrough and take a closer look at the error messages that you are encountering. Please also note that you have Kerrie Duchene and Kim Church from Blackberry who are designated internal resources and can assist you. Please utilize them as they are very familiar with 2Ship.

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Works well

I am new to shipping and this software makes my job that much easier.

Pros

It simplified the process and reduced errors

Cons

hard to change after you have printed the label

October 2018

Geraldine from Blackberry

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

2Ship review

Pros

The 2ship software is fast and efficient.

Cons

Sometimes it doesn't allow me to login even when keyed in correct password

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you Geraldine for your great review and glad that you find it fast and efficient. We have made some changes so that our customers can have the best experience using multiple carriers centralized all in one screen. Typically you would need to sign out and then log back in because of your cache so that you would not have that happen again regarding your password

October 2018

George from Sleep Country Canada

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Super Easy to use

Pros

The ease of use
Quick and accurate
User functionality.

Cons

Takes a bit to get used to the first couple of uses

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you George for a wonderful review and we're glad you are enjoying the benefits of using 2Ship solutions. We're happy that you are connected to your online orders directly into 2Ship for easy and quick processing across your 14 warehouse locations Canada wide.

October 2018

Karen from TeraGo Networks Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

Better

Pros

It is easier to use now then it was before. It is user friendly for the most party doing basic shipments. I like the pick button, much easier to schedule a pickup.

Cons

Sometimes the name of the company is longer that the field allows, or the company name has characters that the system doesn't like, then I have to take them out of shorten the name which is a pain.

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you Karen for your feedback and yes lots of clients enjoy arranging the pick up through 2Ship rather than calling it in. Regarding your comments for the characters, unfortunately this is a requirement from the carriers and not a platform issue. They restrict the number of characters so that it can be compliant for their shipping labels.

October 2018

Shuaib from Blackberry

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

First time user

Shipping nationally , glad it was all automated for me and item arrived at destination securely and quickly.

Pros

Quick to set up , was straight forward once details were input.

Cons

A bit confusing to navigate the web pages initially, had to speak to requestor for further details to input.

October 2018

Harpreet from BlackBerry

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

October 2018

2 ship

COuld be better

Pros

It is low maintenance and clean on screen

Cons

Error, lock outs, addresses not being saved. Not easy to add addresses and commodities.

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you for your feedback Harpreet, we are sorry for your recent experience and strive to make our platform the very user friendly. We would love the opportuity to get on a call and review those experiences indicated and help you correct them. Please also note that you have Kerrie Duchene and Kim Church from Blackberry who can assist you which are designated internal resources. Please utilize them as they are very familiar with 2Ship.

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

More Than Satisfied

Very good

Pros

Many options, suitable for specific shipping situations

Cons

Individual workplace policies can make the process complicated

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

2 SHIP

good freight rate selection

Pros

user friendly, and easy to train staff how to use it.

Cons

can't cancel an order the next day when the shipment did not leave the following day

October 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

October 2018

2Ship End User Review

As a remote resource for my company I need to take care of shipping requested by myself vs using the corporate shipping team. This tool cut the time by more the half once my account was fully initialized. I was able to complete a quick turnaround for a very important shipment to a client at the end of the day, which without this product I would have probably missed the deadline for getting the package shipped.

Pros

The process was great. Entering the details for the shipment and getting the final shipping labels happened quickly and effortlessly.

Cons

Initial set up was not very straight forward,

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you for a fantastic review and hope that you are enjoying that extra time since 2Ship Solution cut your work in half! We are happy to share that we have online training videos and online calendar to book for training sessions so that new users can have great experience learning the basics

October 2018

Eric from BlackBerry AtHoc

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

2Ship review

We no longer have to ask our group admin to create shipping labels for us. Which saves us a lot of time and hassle.

Pros

Easy to create shipping labels. No longer have to rely on our group admin.

Cons

Labels sometimes get "stuck" in the system.

October 2018

Ken from Sleep countrycanada

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

Ship2

Pros

Very easy to use click and point software takes care of the redt

Cons

Nothing as long as the software is up to date

October 2018

Kevin from software and services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

2Ship - look up shipping address

Pros

The software was easy to navigate and intuitive to use.

Cons

It cannot pull-in information directly from my company directly, but I had to manually enter them during 1st time setup.

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you Kevin for a fantastic review and we worked hard to make 2Ship Solutions intuitive and easy to use as you described. We can integrated with your corporate address book so that it can be updated automatically, if required, and this would be our pleasure to arrange.

October 2018

Erin from BlackBerry Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Easy to use software, meets our business needs

Pros

I like the design and layout of the software and it is fluid and easy to use.

Cons

NA

October 2018

Thomas from BSG - Select Ingredients

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

October 2018

2Ship User

Pros

The software is web based, and hold multiple addresses for ease of use.

Cons

Platform is not very user friendly. There are multiple steps to complete a simple order process. The program has glitches that cause multiple errors daily. The connection is always slow (while other applications are not running slow)

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you for your feedback Thomas, we work hard to make our platform user friendly and the good news is that we have just improved our connection so that your experience will be much better. We would be happy to get on a call with you and show the improvements. Please also note that we have our live chat available which many customers find very effective and easy to use

October 2018

Jamie from Sleep Country

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great Product

Pros

Ease of use, multiple shipping options based on your needs.

Cons

Sometimes we have network glitches where the orders are not sent over 100% accurate so need to be adjusted in 2ship

October 2018

Derek from Fuji Spray

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Soo easy to use.

Pros

Quick shipping label creation. Easy to use.

Cons

Nothing to not like. This software makes label generation and obtaining shipping quotes a breeze.

September 2018

Stephanie from FP Mailing Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

2Ship Review

2Ship has allowed my company to provide and pass along cost effective solutions to our customers.

Pros

What I like most about this software is that it allows me the freedom to run my business the way I see fit. Of course within certain parameters given by the 2ship team.

Cons

The software can be difficult to navigate at times.

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you Stephanie for your fantastic feedback and we are happy that FP is enjoying the benefits of using 2Ship Solutions. We work diligently to make our platform easy to use and we woud love to have an opportunity to review the way you are navigating throughout the platform and make some reccomendations so it can be more efficient for you.

April 2018

David from Peartsales

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

easy to use. give you lots of analytic info to make better decisions. great costing tool

Pros

very flexible for users in different departments. Cost easy to review shipments for cost saving. I can use it across all platforms globally.

Cons

1) speed is slow some times ( should also add speed depending on internet access)
2) words on screen is sometimes small ( not on new update. Wording is larger)