2Ship Software

4.49 / 5 (41)

Our advisors have recommended this product 3 times in the last 30 days

About 2Ship


2Ship is a cloud-based transportation management solution designed for home offices, small businesses, enterprises and distribution centers for third-party logistics (3PL) firms. Features include import and export, bills of lading, shipment tracking, warehouse management and more.

2Ship enables users to keep track of corporate carrier rates in real time and manage various shipping-related activities from a central dashboard. The solution also provides users with filters and search capabilities that help them to find particular shipments, check delivery performance, sort and subtotal, export to excel and more.

Additionally, 2Ship offers users features such as policy reinforcement, returns management, virtual distribution and cross-border consolidations. REST APIs are also provided to the users that allow them to integrate the solution with their existing applications. Mobile applications are available for iOS and Android mobile devices.

Services are offered on a monthly subscription basis that includes support via phone and email.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

41 Reviews of 2Ship

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(26)

4 stars

(9)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 41 reviews

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February 2018

Conrad from Merrill Corporation

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2018

Amazing software that helped us connect with outside vendors and streamlined our deliveries.

Improved communication with our vendors and more efficient flow of deliveries.

Pros

2Ship being a cloud based software allows us to upload our shipping requests for our vendors to process. With all shipping priorities preset by us, our vendors do not need to second guess which courier to pick and at which service level. It was quick and easy to train our vendors.

Cons

The site adds new features quite often and sometimes it's hard to keep up with the new features. It would be nice to be notified of expected updates to the site.

Response from 2Ship Solutions of 2Ship

Replied March 2018

"Thank you for the great feedback Conrad. The new 2Ship interface will alert you and all users to new messages posted in your Message Board. This is now active and where all new features will be communicated to our customers. We'll also be posting tips and tricks and did you knows to keep you in the loop. We do post monthly ""Uncover & Discover"" online webinars in our training course calendar. These spotlight new features, new updates and other tips and tricks. "

February 2018

Mark from Rodair International Ltd.

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

February 2018

Very good transportation solution with excellent customer service

Pros

The 2ship TMS is easy to use and easy to navigate. The platform offers smooth operations for both office and warehouse operations. If something goes wrong, their live help support button is very useful and the team responds withing minutes.

Cons

I would say that any issues we have had were resolved or are being added as future enhancements. If I were to point out 1 thing I least like about the system, it would be having to use Internet Explorer as the default browser.

Response from 2Ship Solutions of 2Ship

Replied March 2018

Thank you for the wonderful feedback Mark, and we are happy to let you know that 2Ship's new interface works across all browsers. So does our new browser plugin for auto-print and auto-weight reading

February 2018

Rick from Transcontinental Printing

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Handle almost 100% of our shipping needs

Pros

The software is extremely easy to use, which made training users almost painless. The Third party Billing Capabilities work vey will.

Cons

Speed can be slow sometimes. Download of data back into our system occasionally misses marking shipments as being shipped.

Response from 2Ship Solutions of 2Ship

Replied March 2018

Hi Rick and thanks for the feedback! We will talk to the integration team and add the end of day reconciliation request to your integration which is now built to catch any missed orders throughout the day. We can also look at the speed issue with you and see if its consistent with specific times of day and also test whether or not there is something going on within your local internet at those times that may slow down the traffic.

September 2018

Stephanie from FP Mailing Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

2Ship Review

2Ship has allowed my company to provide and pass along cost effective solutions to our customers.

Pros

What I like most about this software is that it allows me the freedom to run my business the way I see fit. Of course within certain parameters given by the 2ship team.

Cons

The software can be difficult to navigate at times.

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you Stephanie for your fantastic feedback and we are happy that FP is enjoying the benefits of using 2Ship Solutions. We work diligently to make our platform easy to use and we woud love to have an opportunity to review the way you are navigating throughout the platform and make some reccomendations so it can be more efficient for you.

March 2018

Donna from Elara Foodservice Disposables LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Using 2Ship makes shipping our small packages easy and affordable.

Deeply discounted rates.

Pros

Easy of use. The site stores frequently used addresses. The rates are deeply discounted compared to UPS.

Cons

We have scheduling issues sometimes. When scheduling ground pick-ups, there is sometimes a lag between when the pick-up is scheduled and when FedEx comes to pick up. They often do not come the next day, but rather the day after that.

February 2018

Laura from Paoli Cheese

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2018

Wish we would have found 2Ship sooner! What a time-saver!

Saved time and headaches from using UPS software directly. Also loved having any problems with an order all together in 2Ship. Made our customer experience much improved!

Pros

What a difference! When we first integrated to 2Ship we were blown away by the ease of our order fulfillment! We got more than we bargained for with our customer service department as well. Everything was neat and tidy and together.

Cons

If I had to choose a problem it would be that the software isn't available for Mac computers. We would like to convert over to all Mac products at some point.

Response from 2Ship Solutions of 2Ship

Replied March 2018

Laura, we have great news for you. You can use 2Ship on a MAC today. The auto-print and auto-scale plugin works on a MAC too! Let the conversion begin and please let us know if you need any help.

October 2018

George from Sleep Country Canada

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2018

Super Easy to use

Pros

The ease of use
Quick and accurate
User functionality.

Cons

Takes a bit to get used to the first couple of uses

Response from 2Ship Solutions of 2Ship

Replied October 2018

Thank you George for a wonderful review and we're glad you are enjoying the benefits of using 2Ship solutions. We're happy that you are connected to your online orders directly into 2Ship for easy and quick processing across your 14 warehouse locations Canada wide.

March 2018

Mary-Ann from My Lil' Miracle Inc

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I have been working with 2Ship for the past 2 years.

Excellent support staff. If there is an issue I don't have to figure it out on my own.t

Pros

2Ship provides excellent service along with an easy to use system. The system has allowed me to cut down my processing time with Canada Post as the program has been integrated and the customer now enters their own address. No more typo's

Cons

Learning a new system takes time. The functionality of the system does not match the old 100%. I am learning how to make things look as we want them to.

February 2018

Dylan from Flame Seal Products, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Excellent easy to use e-commerce platform.

Pros

What I liked most about this software was how easy it was to get started. The customer service helped me every step of the way to make our website perfect.

Cons

A small thing that can be approved to the 2ship platform is adding themes and plugins. Other than that I have no issues.

Response from 2Ship Solutions of 2Ship

Replied March 2018

Thanks Dylan for your feedback. We do have a great Ecom solution but we believe you are not using it for your storefront today. We are really just your shipping plugin for your ecommerce business but we would love to show you what our 2Ship Ecom could do to improve your front end store and customer experience. We have a great webstore builder which allows for an unlimited number of themes and flavours for your webstore.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

This software is the best thing that could have happened from a logistics perspective to my company.

Pros

I love being able to see so many options at the same time for shipping. It's also great having the system automatically produce all our customs paperwork and BOLs at the touch of a button!

Cons

To be honest I'm yet to run into any real negatives with this platform. From the savings to the service it's all been good so far!

October 2018

Erin from BlackBerry Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2018

Easy to use software, meets our business needs

Pros

I like the design and layout of the software and it is fluid and easy to use.

Cons

NA

February 2018

Henri from Bow Plumbing Group

Review Source: Capterra