Brandboom vs Excalibur WMS

RATING:

4.5

(40)

Brandboom has 40 reviews and a rating of 4.48 / 5 stars vs Excalibur WMS which has 30 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.3 (30)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 15, 2023
March 8, 2022
Pros/Cons
  • Pros

  • Despite our brands using other systems, our customers ask to use brandboom instead due to the intuitive approach and ease of ordering.
  • Great customer service & report services are very useful.
  • Cons

  • Inventory tracking can be a bit confusing to understand on your own with limited retail experience. We've leveraged this to our advantage and now can't live without it.
  • The retail stores that I work with who struggle with technology are consistently being locked out of brandboom and can't get in to view my presentation.
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  • Pros

  • The system to be user friendly which is being Microsoft based and will the system keep up with ever evolving world of logistics. Reporting and EDI/API integration.
  • Some modules are pretty solid and well done such as Data Interface, Communication Manager, TMS and Billing.
  • Cons

  • Also some of the training material is outdated ie: training guide shows a certain field name but in the system the field name has changed which becomes confusing.
  • The out of the box version of the software is extremely basic with very limited features and terrible documents.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos