--- title: "CargoWise Software Reviews, Demo & Pricing - 2026" description: "Review of CargoWise Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/cargowise-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Logistics Software](https://www.softwareadvice.com/scm/logistics-comparison/) / CargoWise Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/shipment-tracking/cargowise-profile/reviews/)[Alternatives](https://www.softwareadvice.com/shipment-tracking/cargowise-profile/alternatives/) # CargoWise Review From $1/month 1 plan Wondering if CargoWise is right for your organization? Our Logistics Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview CargoWise 2.9 [(32)](https://www.softwareadvice.com/shipment-tracking/cargowise-profile/reviews/) Pricing Starting at $1.00 per month ### About CargoWise CargoWise is an integrated logistics execution platform that enables logistics service providers to run complex transactions for customs and cross-border compliance, international eCommerce, warehousing, landside logistics, freight forwarding and rating, allowing them to manage operations on one centralized database for multiple users, functions, countries, languages, and currencies. Wondering if CargoWise is right for your organization? Our Logistics Software selection experts can help you in 15 minutes or less. ## CargoWise User Interface ## Popular CargoWise Alternatives Main Product CargoWise 2.9 [(32)](https://www.softwareadvice.com/shipment-tracking/cargowise-profile/reviews/) Ratings Breakdown - 2.69Ease of use - 2.62Value for money - 1.90Customer support - 3.42Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) 4.2 [(245)](https://www.softwareadvice.com/scm/tms-express-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.00Value for money - 4.18Customer support - 4.06Functionality Pricing Available upon request Get Price Alternative Product [FreightPOP](https://www.softwareadvice.com/scm/freightpop-profile/) 4.7 [(47)](https://www.softwareadvice.com/scm/freightpop-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.82Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Neurored TMS & SCM Software](https://www.softwareadvice.com/shipment-tracking/neurored-e-business-and-scm-profile/) 4.7 [(46)](https://www.softwareadvice.com/shipment-tracking/neurored-e-business-and-scm-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.67Value for money - 4.68Customer support - 4.72Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Portcast](https://www.softwareadvice.com/shipment-tracking/portcast-profile/) 4.4 [(11)](https://www.softwareadvice.com/shipment-tracking/portcast-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.33Value for money - 4.60Customer support - 4.18Functionality Pricing Starting at $500.00 per month Get Price ## CargoWise Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CargoWise Features - Popular features found in Logistics 3PL Management Barcoding/RFID CRM Cross Docking Delivery Tracking Demand Forecasting Fleet Management Order Management Real-Time Updates Route Optimization Shipping Management Supplier Management - More features of CargoWise Accounting Air Shipping Alerts/Notifications Audit Management Automated Scheduling Barcode/Ticket Scanning Billing & Invoicing Bills of Lading Compliance Management Container Shipping Customer Database Customer Management Customer Portal Customizable Reports Data Import/Export Delivery Estimate Delivery Record Dispatch Management Document Management eCommerce Management EDI For eCommerce For Freight Operations Freight Shipping Ground Shipping Import/Export Management International Forwarders Inventory Management Invoice Management Labeling Label Printing Local Forwarders Location Tracking LTL/Shared Truckload Multi-Location Ocean Shipping Order Fulfillment Order Tracking Package Tracking Parcel Shipping Purchase Order Management Rate Management Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Role-Based Permissions Scheduling Search/Filter Shipment Price Calculation Shipment Tracking Shipping Labels Status Tracking Supply Chain Management Third-Party Integrations Transportation Management Truckload Management Warehouse Management Waybills Website Integration ## CargoWise User Reviews ## CargoWise customer ratings - Overall rating: 2.9/5 - Total reviews: 32 ### Rating distribution - 5 stars: 6 reviews (19%) - 4 stars: 8 reviews (25%) - 3 stars: 3 reviews (9%) - 2 stars: 6 reviews (19%) - 1 star: 9 reviews (28%) ### Secondary ratings - Ease of use: 2.7/5 - Value for money: 2.6/5 - Customer support: 1.9/5 - Functionality: 3.4/5 --- ### A must have for any company with a supply chain - Overall rating: 5/5 - Reviewer: Jorge S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's great for any mid/large size company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's really easy to track the product in each phase of the supply chain, allowing each stakeholder to improve their internal processes. #### Cons The software has a lot of features, which makes it a little bit complex to use. --- ### Order input by custumer - Overall rating: 4/5 - Reviewer: Martin S. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered New customer would like to enter his orders into our WMS module. We can't limit him to only his customer code. He would get access to all customers which we can not allow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros all modules are combined. #### Cons specify restrictions per users #### Vendor response Hi Martin, Appreciate your feedback on CargoWise One. In regards your concern on security restrictions. This functionality is available in CW1 Warehouse since 2009. Please, refer to the http://myaccount-portal.cargowise.com/my-account/Documents/UpdateNotes/ediEnterpriseupdatenote20090507d.pdf materials. Should you need any further clarification, may we suggest to refer to our CargoWise One Community forums or to Relationship and Account Management team. Replied April 2017 --- ### Keep away - Overall rating: 2/5 - Reviewer: Paweł K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered If I could turn back time I would keep away from this software. I agree with most negative opinions that my predecessors posted. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros on first impression software is fully customizable same all around world. You have option to create your own document layouts and setup workflows which should automate work of your team. #### Cons Customer service is terrible. They are giving advices that are mutually exclusive. There are options in GUI that are no longer used by anyone but they will not be removed. Relationship manager is a joke. Never helped in anything. He dont remember when he logged into the system... They advertising globally modules that are working for several countries! --- ### Cargowise One is magic for freight forwarders - Overall rating: 5/5 - Reviewer: Deep S. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really enjoy using accounting side of Cargowise. It is a great software for AP, AR and general accounting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The functionality of the software is so intricate and complex, yes the user experience is easy and flows smoothly. #### Cons Unable to get easy solutions to sometimes basic problems like GL reconciliation, integration to some softwares like payroll software, bank feed etc. --- ### One stop shop for increased productivity - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I enjoy how this application is a single platform allowing for increased productivity throughout a range of teams and departments. #### Cons I do wish the application was a bit more user friendly and had a more in depth user guide. --- ### Painful, expensive, time consuming. you can go out of business using CW. - Overall rating: 1/5 - Reviewer: Hooman H. - Verified reviewer: Yes - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Excellent selling strategies. We thought we bought a revolutionary software. I wish we could go back and chose another software. We have already spent a lot. #### Cons 1- No customer service. I wish I could forward some correspondences we had with our account manager. You have to see it to believe it. 2- Unnecessary complected procedure to do a simple job : Go to Maersk website, it takes 2 minutes to make a booking. On CW, you need the full day! error after error 3- Cargowise partners charge /hour for CW training . They can't resolve your issues. They always have to get back to you later. And some of them are former CW employees! 4- I am an engineer. there is no logic behind all these unnecessary codes and details. Focus on that and lose business! 5- We all purchase a software hoping to save our time in operation. Cargowise involves the employees on many unnecessary date entries. --- ### Wisetech's Cargowise One : Lack of support biggest issue - Overall rating: 2/5 - Reviewer: Larry I. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered The product is getting better, but it takes too long to process shipments, and we need extra accounting staff and ops staff to do the same thing we did with prior software. The worst thing is customer support, or lack of. You cannot call them, you must use the incident system. You create an incident, wait 24-48 hours for a response , than get a question that may or may not be pertinent. Than you reply, and incident s go on for days. Than they close it before your finished. If you do call a support line, they cannot help you, they tell you to open an incident. They also do not know how to answer the phones. They purposely do not give out their names, you must ask. Not sure if this is an Australian thing. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Compliance with U.S. customs is satisfactory. #### Cons Trying to create or change a report or document is difficult. Try to find what they call a macro for a field, is very time consuming. You cannot ask any questions about this either, as they point you to an expensive partner . Customer service is about the worst I have ever seen. #### Vendor response Hi Larry, Thank you for sharing your experience here. Sorry that your concerns weren¿t sufficiently addressed While we do have list of eLearning and self support documentation available to all CargoWise One Users, we do have several resources to augment support inquiries: o WiseService and WiseTechnical Partners: provide customer support/implementation, and training in addition to generalized IT consulting services o CargoWise One Community: forums where users share ideas/best practices/solve issues collaboratively (WisePartners and WTG staff review these and jump in with support info periodically) o Relationship and Account Management team: global teams helping with incidents logged in your CargoWise One account, or to recommend WisePartner support options If you have already worked with these resources, please share your feedback (marketing@wisetechglobal.com)and I will forward to our team. Just let us know your Organization code so we can properly review Replied February 2017 --- ### Worst TMS system ever. Over complicated. No support. No communication from support - Overall rating: 1/5 - Reviewer: Scott S. - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Run FAR FAR FAR away from this option. DO NOT TAKE IT, unless you like throwing your money and for nothing and not having any support for any business impacting events. We are losing revenue and CW support is doing NOTHING. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It works....most days... Web based RDP to their environment is very SLOW #### Cons Worst customer service ever. Even Microsoft has better customer service. Little to NO communication when reporting issues Advised to read FAQ and watch videos when having issues No way to talk to a live person when having a critical issue. We have had a critical business impacting issue for 4 days and no one at support has contacted us with an update. Just update the ticket and close it out. --- ### Sudden cost change - Overall rating: 1/5 - Reviewer: Ritu B. - Verified reviewer: Yes - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Pathetic #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros User friendly . Helpful in freight industry #### Cons Sudden price change from October 2020 for $1000 . Tracking is different price , Job entry is different price , per user different , and top of it 1000 dollar increase in software is insane . --- ### Difficult to use, not friendly, very little technical support - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered It's the ERP for our company #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It is modal neutral and flexible to customize workflows and milestones It has modules for Freight forwarding and Warehouse managemente #### Cons It is difficult to use and there is very little technical support. There are some documents/videos but they are simply not enough --- Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/shipment-tracking/cargowise-profile/reviews/) ## Other Top Recommended Logistics Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2067) Recently recommended **59** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **38** times [Excalibur WMS](https://www.softwareadvice.com/scm/3plink-profile/) **4.3** (31) Recently recommended **20** times [Easy WMS](https://www.softwareadvice.com/scm/easy-wms-profile/) **4.6** (30) Recently recommended **20** times Stuck Between Options? Our experts can help you compare CargoWise with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice