Concord Software

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About Concord

Concord is a contract management system that helps all companies manage the entire lifecycle of their contracts—from creating contracts all the way through managing renewals post-execution. Users can draft a contract from a template and then use Concord to manage all contract negotiations— redline, comment, and chat with counterparties all on the same platform. Concord’s legally-binding e-signature fully executes contracts right within the system. Concord's approval workflows enable multi-step and conditional approvals for any contract type, allowing businesses to move their approval process to one location. Concord’s Salesforce integration helps sales teams generate contracts and close deals faster. And while users can upload an unlimited number of contracts to ...

Concord Pricing

Concord's pricing makes it simple for any sized organization to get value, from our free tier through to enterprise plans Concord offers the most approachable pricing options of any contract management solution. Our free trial includes full access to the Pro level account, after 14 days you can choose a plan or remain on our free tier for as long as you want, without ever losing access to your agreements. If you have more than 3 potential users, Concord offers four tiers: Standard, Pro, and Enterprise. With each package including core and essential functionally, we aligned our offerings with the needs of evolving organizations. In other words, we have a simple package that will fit your needs and budget. View our pricing here: https://www.concordnow.com/pricing/ Try Concord for free: https://secure.concordnow.com/

Starting price: 

$17.00 per month

Free trial: 

Available

Free version: 

Available

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Concord User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 144 reviews

Eric

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2016

Bootstrap to Growth

I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros

Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons

None, the customer service is second to none

Jennifer

Company size: 501-1,000 employees

Industry: Warehousing

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

Practical, effective and user friendly system

Overall we are very satisfied with Concord. We have about 20 users at this moment and everybody has had a positive experience so far. As with every new system, some questions have come up, but our Customer Success Manager,representative, is always very responsive and always provides effective solutions to our concerns.

Pros

Easy to navigate platform Electronic signature Offers third party access Ability to track changes and set lifecyle

Cons

The transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.

Reasons for choosing Concord

We did not like their platform and they had electronic signature as an add on only.

Reasons for switching to Concord

Policytech was a great Contract management system but did not offer other features that we were looking for at the moment, such as third party access and electronic signature.

Shannon

Company size: 201-500 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

July 2021

Product was not as advertised

The customer service is limited and consists a lot on You-Tube like videos to troubleshoot problems

Pros

OCR search / reporting/ contract searches

Cons

There is very limited reporting metrics - it does not allow for custom reporting or using Boolean type structures to create reports or complete contract searches

Reasons for choosing Concord

We thought it was the best solution based on how it was proposed to us.

Shong

Company size: 51-200 employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Great, user friendly contract management product

We used Concord primarily for contract management, workflow, lifecycle, and repository and Concord meets our expectations. The ease of use and deployment across our team was great as it is very user friendly. Being able to track contracts and deadlines has been a great tool that we loved which allows us to manage our contracts more efficiently. Having templates in Concord and enabling smart fields has improved our contract drafting efficiency. Overall, Concord is a great tool for our company to use to manage our contracts.

Pros

The integration process was easy, we were able to have it up and running really soon after the training. Help support from Concord is excellent, they are always responsive and able to provide clear, concise information. Collaborating within Concord was good, we were able to share files and go back and forth on negotiations well. Having the digital signature feature is great as it allowed us to move away from another product for signatures. Smart fields is a great feature as we use it in our templates and it has helped with efficiency when drafting contracts.

Cons

We use third party templates a lot and being able to import the file into Concord is critical. Unfortunately, Concord doesn't translate documents over well. Indentations of clauses and signature areas within the contract does not transfer well. After uploading into Concord, we would always have to go back and update those areas. Another item that we use that would like to have is the option of inserting a "date signed" stamp within the contract. We work on contracts that have signatures within the contract, sometimes throughout, and it would be nice to have the ability to have a date stamp next to signatures.

Hannah

Company size: 201-500 employees

Industry: Legal Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2021

One stop shop

Concord is great, don't know what we'd do without it!

Pros

This product has everything in one place. Negotiate, sign, and store all within Concord.

Cons

The system sometimes glitches, it can be difficult to use.

Reasons for choosing Concord

I didn't realize that you couldn't redline in other products, or view the changes in real time, or even see messages from the negotiation. I like how Concord is like a live document, you can see changes made by a client immediately.

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