The greatest thing about Da Vinci is its versatility. As a 3PL, we're running it across several warehouses and representing multiple types of customers, and I've never had a problem reconciling the way our customers handle their own inventory with Da Vinci's system. In addition, I've had to make some interesting custom requests of the software in the past, and their customer support staff have been a delight to work with in getting them set up.

While the versatility is great, it does make the system bit unwieldy to use in general. Da Vinci does modularize it's tasks, so training someone in, say, the Receiving system and using the Receiving system is very friendly. But each section from "Shipping" to "Inventory Management" to "EDI Allocation" is its own module requiring it's own learning, so it is a little difficult to train true "Power Users" skilled in the entirety system. Although, I have seen other WMS that are much worse at this than Da Vinci.

I really appreciate the flexibility that comes with this software. I feel like this software can be almost completely customized to fit our businesses needs without paying completely through the roof in order to do it. We use the Davinci software and it has really allowed us to grow our business without being punished for it. Probably one of my favorite aspects is their customer support team. They have been very helpful in solving or answering any of my issues or questions. We are currently using their WMS module that allows us to pick, pack, and ship with ease all while making sure that there is record every step of the way. We also allow our clients to use CartonLogic, which give them insight as to what is happening in our warehouse. Our clients love the ability to see exactly what is going with their products at all times without having to always reach out to us. All of these things and many more have culminated into a great working relationship between us and the Wolin Design Group.

This software is expansive, and there is so much that can be done with it. The problem can be having to learn and remember everything that it is capable of. Sometimes I find out that a process that I can been doing manually could have been done by the software. I am constantly learning about what this software is capable of in its totality. There are definitely part of this software that can get very technical especially if you are hosting your own servers, which can be a challenge for a company that may not have an IT specialist. As I stated above though, Wolin's support team is very helpful in navigating the deeper parts of the software.

We had a great experience with our implementation expert as well as customer service when needed. Our warehouse was run by manual processes and our switch to Da Vinci transformed our Supply Chain.

The install and implementation was easy and when needed customer service was available for any questions we had. The system allowed us to customize for our small 17,000 sq ft warehouse and can grow with us to a much larger facility in the near future.

We struggled with the ability to receive product at case pack and ship out at each quantity due to our products not having outer case pack GTINs. This caused extra work for us to get around.

They were great and attentive through the sales process but reluctant to let us reach out to references / other users and now we know why

The demo was the only thing that impressed me but lots of fluff and BS. After selecting it, I searched for a lot of new talent with experience in their platform and all i got was warnings to not use it.

Pricing Structure Support Structure Hardware integration You have to go through online training and a checklist prior to go live, impossible to do before 30-45 days, this cant be done if you are going through daily operations. Its terrible, you will loose alot of money.

We have been very satisfied with the Da Vinci Supply Chain Business Suite, especially the cloud based, hosted DVU product that is the latest evolution in this product. We have also been happy with the product support services and engineering support that we receive from the Wolin Design Group Team.

We have been using the Davinci product from Wolin Design group for over 15 years. During that time, we have been a part of the evolution of the Davinci Supply Chain Business Suite. Davinci Unified (DVU) is highly scalable and versatile. As a 3PL operator with a diversified customer base we need a system that can support large scale distribution operations with very detailed product tracking capabilities, and we a system that is not overly burdensome when it comes to supporting less sophisticated operations. In almost all cases, we also need a product with robust reporting capabilities and support for customer EDI integrations. DVU meets these requirements.

When we hosted the software on our own server environment, we did have some down time here and there and required a lot of outside support from the Wolin support and engineering teams. Now that we are on the cloud based, hosted DVU product, we hardly have any downtime, and we require a lot less support on server related issues.