Easyship Software

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FrontRunners 2020

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About Easyship

Easyship is a cloud-based solution that enables eCommerce businesses to streamline the entire shipping lifecycle, from getting quotes to fulfilling orders across multiple carriers such as FedEx, Singapore Post, DHL and more. It helps users manage import duties, taxes and documents in a centralized repository. Easyship helps businesses create shipping/packaging labels, print pre-filled address slips and customize or automate shipping preferences based on courier, size, price and more. Professionals can utilize the platform to view and compare quotes or rates in real-time, reducing additional costs. Additionally, it lets users schedule pickups, send shipment tracking notifications to clients via emails, monitor activities and manage product catalogs. Easyship fa...

Easyship Pricing

Usage of the platform is free, with payment per shipment.

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Free version: 

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Easyship courier integrations

Easyship User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 113 reviews

User Profile

Carlos

Fullo C.A

Verified reviewer

Company size: 51-200 employees

Industry: Import and Export

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2019

Easyship software benefits your world.

This Easyship software, unlike others, is extraordinary because it facilitates the user to obtain the best customer service, it is reliable for our company some things to correct but they are on track, their platform is committed to each user because it has all the resources to do Grow your business on an international scale.

Pros

Easyship is a developed established shipping platform that was instituted to assist merchants in fulfilling native and general orders containing electronic commerce. Its platform recognizes those interested in allowing businesses in profile, and consents them to have their relevant values ​​on balance suspends checking the most profitable assets to grant their orders. This positively allows e-business merchants to guide their orders for private and worldwide expedition. Also to access the beneficiaries of directing the transport phases, Easyship promises complete transportation resources, based on assumptions of export prices in serious times that contain the subsidies and fees that correspond to cover even the valuations and taxes that are instinctively deducted towards each country Next to this, the interface also assumes equipment that helps the beneficiaries to execute computations supported by conditions, calculate the conception of monetary writings and the content of establish whether the user or merchant will influence aggregate and adaptable trades. Middle complainants agree to the beneficiaries to consign unique shipments in the cosmos without having to market prices with transport emissaries or pay for world stores in different nations and combine their research in a central axis. From this profile, Easyship benefits them when they are upset by selecting the rules of export subsidies beneficiaries manage to set and improve the choice of accessible export and render

Cons

At one time I did not administer multiple packages for the same shipment. when trying to synchronize it automatically I could not manage the order I had to fill in the address details manually but I will be sure that they will take it into account On one occasion we were limited delivery options in some of the countries to which we send as Venezuela is. It is not so easy to adapt to the functionality with the dashboard interface. since the option of sending the tracking label to customers is not automatically activated, that is when we use the  print option, we have not been able to save the packing lists of the shipping labels separately, in sending and receiving invoices it takes longer than necessary to download invoice but it is something that I am sure will improve

Reasons for switching to Easyship

We did not feel comfortable in the company with your service

User Profile

Swadesh

ForestNation

Verified reviewer

Company size: 2-10 employees

Industry: Environmental Services

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed July 2021

Great for shipping operations in a single country

Overall it's a better system. Customer support is great and helpful too, they helped me get better rates for a Fulfillment shipping order.

Pros

It was difficult for us properly track shipments, etc and Easyship does a way better job at this, you don't have to go out of the app for anything.

Cons

We have to set up accounts for operations in every country. Can't have a single account for shipping from US, UK for example, it has to be separate.

Reasons for choosing Easyship

Pirateship only works with USPS and only in the US.

Reasons for switching to Easyship

Shipment tracking was a pain. We had to download shipments, filter on Excel etc and use scripts to track properly!

Anonymous

Verified reviewer

Company size: 2-10 employees

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

1

Customer support

1

Functionality

1

Reviewed January 2021

STAY AWAY from those thieves at Easyship, they'll lose your parcels and fraudulently charge your cc

Conclusion: I wish someone had warned me before I started working with Easyship for my business, and I hope that my warning will save at least a few e-commerce merchants all that wasted money and time.

Pros

Their online platform looks quite smooth, they can ship to most countries in the world, they integrate with Shopify. But the negatives FAR outweigh the positives; if you want to save your time, money and sanity I would advise you to avoid those scammers.

Cons

If it was only the lost parcels, poor logistics services and extremely late deliveries, I would have simply stopped using your service quietly without posting negative reviews, because I know nothing can be perfect and it is hard to start and grow a business. But after I realised (by chance, while looking at my credit card statement for something unrelated) that you charged me $1596 in the past 8 months, and you subsequently refused to refund it despite black and white emails from your team saying that you would not charge me, I realised that it was not just INCOMPETENCE but also DISHONESTY. And they also have a very interesting way to make money: Easyship has a lot of "adjustments" that are charge after the parcel is shipped, due to what they claim to be "chargeable weight discrepancies". I have personally weighted parcels to the nearest gram before shipping them, and still been charged extra $50-60 for most shipments, sometimes months later. I have tried to get an explanation but was told that my weight was wrong, so I am assuming that it is part of their business model to lure customers in with lower prices and charge them more once it is too late. What a great way to improve their margins. As you can see from the other reviews here and everywhere else on the internet, many of their clients have been experiencing that innovative margin improvement practice.

User Profile

Kaia

Keyboardio

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2018

Great value for money; friendly, flexible, and a good API

Pros

We came to Easyship after having a negative experience with another 3PL. The Easyship experience has been a breath of fresh air in comparison. The company is constantly working to improve their product. When we've had problems or feature requests, the team has been highly responsive. The Shopify integration is incredibly easy even for a non-technical user to set up. Our team also makes great use of their API for easily pulling custom reports, doing data import, canonicalizing data, etc. Easyship's shipping rates are very competitive and their support has been top-notch.

Cons

There are a few areas where the feature set isn't quite as broad as we would like. For example, I wish there were more configurability around insurance.

James

Style Standard

Verified reviewer

Company size: 2-10 employees

Industry: Apparel & Fashion

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed April 2019

Time + Effort = Money (Save it with Easyship!)

Overall, I've had a great time with them. Met a customer exec in person to get signed up and shown through the platform, have had his help when needed, and overall I haven't had a single issue that has had me questioning why I work with them. This has been a great help to me in my first e-commerce business.

Pros

Saves me a ton of time and effort in pricing customized shipping options for customers. Easyship takes my product list, shipping address, and product category to figure out exact shipping costs, time, and estimated taxes/duties for each customer anywhere around the world. They've saved me a massive logistics headache and help to make sure every customer gets great shipping options. The best part about it all? It doesn't cost me a dime. I still don't understand how they do it, but I'm only getting charged the rate shown to customers for shipping.

Cons

There's a bit of clicking around and help-desking​ necessary to getting things perfect, but they're not that much work. I've had to email a couple of times to get issues figured out, but they've been pretty good about getting back to me with explanations or fixes pretty quickly.

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