We have seen steady annual online sales increases for over a decade. In 2020, the C0VID-19 outbreak accelerated that demand. In all that time we have not experienced any downtime with eHungry. If we are open, eHungry is open.

Built in Redundancy is why we like eHungry software. When an online order is submitted by our customers, an audible voice alerts us that an order has been sent to our printer. A copy is sent to our email. A copy is sent to each manager's personal cell phone via text. We receive and automated phone call alerting our staff that there is an order on the printer. If the order monitor printer should fail, eHungry.com sends us a copy of the order by fax. This gives our staff the confidence that an order has not been missed. Taking this much effort to get the order into the hands of the staff is what we like most about this software

Would like to have built in integration with our QuickBook Online Accounting Software

Very positive , have been with [ Sensitive Content ] from the start and won’t change . They address whatever issues we are having and fix them to their best ability .

Ease of updating on my own and the ability to ask for help and assistance is very fast and friendly .

The ordering window and cut offs are quite strange and sometimes makes it hard to select which hours will work .

Overall, ehungry is the best site we’ve used. We would come back right away if they rounded out their features on the customer end. They have all the features you could want on the administration side.

Ehungry.com is probably the best website/software out there on the market compared to all other sites we have used. In terms of the back end, it has almost on the features a business owner could want and utilize. Customer support is prompt and very helpful. Other sites such as bbot and bento box response time is very lax and with very little help. Interface is very ease of use on the administrator side. Customer interface is straightforward and easy to use as well.

Our only issue with ehungry, which forced us to go with another software, unfortunately, is that they are not equipped with a drop down time block for customers at check out. This forced customers to choose their delivery time blindly. This creates frustration amongst our customer base and we lost of substantial amount of business. If ehungry added a time block feature upon checkout and showed availabile time slots to customers, ehungry would be an absolute powerhouse and we would come back in a heartbeat. The Interface for customers could also be a bit more festive and modern.

We have been delighted since the implementation with the customer service, integrations, and new updates.

Ease of use both for restaurant associates and customers.

So far, the system works as intended and advertised.

We have been using eHungry since 2019 and it became essential during covid restrictions. They have been absolutely wonderful to work with and their customer service is next level. Within minutes of sending in an email question, they have responded and made the necessary changes. You will never find customer support like this, especially for the reasonable price.

There is nothing that eHungry doesn’t do. It would be nice if they had their own cheaper payment processing rather than us using square, but again, not essential and we do have the option of paying in restaurant, we just choose not to give customers that option.