ExpensePoint Software

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About ExpensePoint

ExpensePoint is a cloud-based solution designed to help small to large businesses automate employee expense reporting. It enables users to generate, submit, approve and process reports for multiple expenses on a unified platform. Primary features of ExpensePoint include multi-currency support, reading and imaging, approval routing and policy implementation. It allows enterprises to categorize and code reports with custom rules. The system lets users import credit card details from any billing system and send automated emails for newly imported charges. Additionally, users can scan, upload or fax receipt images via the system and link them to individual expenses. ExpensePoint enables businesses to analyze corporate spending via analysis reports. The platform in...

ExpensePoint Pricing

All the features including unlimited monthly expense reports for $8.50 per month.

Starting price: 

$8.50 per month

Free trial: 

Available

Free version: 

Not Available

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ExpensePoint

ExpensePoint User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 33 reviews

User Profile

Trey

Midsouth Medical Imaging

Verified reviewer

Company size: 11-50 employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2018

Great Piece of Software

Each employee is able to assign their own expenses to the correct project and then break it out for the correct department expense. We have all of our transactions automatically uploaded into our system so I know if an employee forgets to turn in expenses. This is a very beneficial aspect of the software that I would not want to lose.

Pros

I have been using this software for 3 years now and rarely ever have service issues. When I do have an issue, the tech support team at ExpensePoint takes care of it immediately. I like the functionality of the software and ease of use, but what I like most is the people in tech support. The expense reporting needs of our company can be complicated, but the tech support team has always been able to create something for us to make it easier.

Cons

We are limited to to a certain credit card company that will allow us to have our transactions automatically uploaded.

Response from ExpensePoint

Dear Trey, Thank you for taking the time to review ExpensePoint. We appreciate your generous feedback. I will be sure to let our support team know they are doing a great job. Your business is important to us and we are so happy to hear that this software has helped to automate your processes with the different functions and ease of use. Thanks again and have a great day. Respectfully yours, Sherry McKeen VP-Global Client Relations

Replied October 2019

Roxanne

The Navigators of Canada

Verified reviewer

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

5

Reviewed November 2020

ExpensePoint Review

The support staff at Expense Point has been extremely helpful and always very quick to respond and resolve any issues I may have. Their customer service is very personal and professional. The ease and organization of communication regarding the expenses submitted between staff and myself has been an immense help for me. The ease of looking up and finding specific expenses is quick and easy.

Pros

The functionality of Expense Point has been very valuable to me as an administrator. I really love how much I can do and create within the system, I don't have to get Expense Point to set these up, instead I can play in the system and create what I need. It allows me to have the system set-up to fit our company and our unique and complex accounting program. The system is very adaptable and allows me to create report templates and change approval processes easily and quickly, which is an aspect I did not find with other systems we had tried. This aspect also allows the system to grow with us in any changes we may implement in our company.

Cons

From an administrator perspective the adaptability and flexibility of the program can be a little difficult navigating at first because there are different layers to fill in when setting up or changing settings. However, once you have done it a few times it's very intuitive and it is easy to follow how all of the parts fit and work together. Unlike other programs I have used, Expense Point allows you to be able to access many features that other programs do not, and that is well worth any learning curve that may be encountered.

Reasons for choosing ExpensePoint

I was not involved in the choosing process, however I do know they were hoping you would handle taxes better being a Canadian company.

Reasons for switching to ExpensePoint

They could not adapt enough for our complex accounting system, at least not without paying them a lot of extra fees to create new templates. It seemed every report I wanted to create required a request to them to create it and a fee. I had no access to any of the behind the scenes working of the program. With Expense Point, you guaranteed you would make it work for us and [SENSITIVE CONTENT HIDDEN] came through with flying colors. Our [SENSITIVE CONTENT HIDDEN] was very impressed with her ability to understand our accounting system so quickly. She truly is a yoga master with the system!

Response from ExpensePoint

Dear Roxanne, Thank you for taking the time to review ExpensePoint so favorably. We are happy that the functionality of Expense Point has been valuable in your job. We do appreciate that there is a bit of a learning curve for administrators at first, but knowing these functions are making your life easier to create report templates and change approval processes quickly is an encouragement to us. We appreciate your business and look forward to a long relationship with your company. Sincerely, Sherry McKeen - Vice President - Global Client Relations

Replied December 2020

David

PAC Stainless

Verified reviewer

Company size: 51-200 employees

Industry: Industrial Automation

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

1

Customer support

1

Functionality

2

Reviewed May 2019

Worth the money...If it's Free

The system freezes up when you try to create a report. To work around this, I put my receipts in the receipt "Wallet". When I try to create an expense, it links the wrong receipt with my entry. I wish they wouldn't have rushed to bring this system to market. Maybe a competitor of theirs will take their idea and actually make a program that works...

Pros

It is a good idea, take a picture of a receipt and it will capture the data and make expense reports easy.

Cons

It totally fails at accomplishing what it sets out to do. I think they rushed the software to market. It needs to have the bugs worked out of the system.

Response from ExpensePoint

Dear David, Thank you for submitting your review of ExpensePoint. I am so very sorry to hear of your recent negative experiences with our system. As a constant heavy user myself I too would be quite frustrated if I was experiencing these kinds of issues. We really pride ourselves in offering our clients the very best world class customer service and support which the majority of our reviews will attest to. To this end we want to absolutely ensure that you are taken care of to the highest of standards. I have personally reached out to our Manager of Global Support Services, Theresa Hicock and Theresa will be reaching out to you directly to help remedy problems that you are experiencing. Myself and my team are 100% committed to making your experience with ExpensePoint positive and hopefully '5 star' worthy. Kindest regards, Paul Ansloos - Vice President - Global Sales & Marketing.

Replied May 2019

Norawat

Maverix Group Co., Ltd.

Verified reviewer

Company size: 11-50 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Easy all-in-one expense management

Pros

What i like the most is the mileage tracking functionality of this software. I have tested so many mileage tracking software such as Triplog, Everlance, Simply, and MileIQ. Those software either are not available for my region or the GPS tracking is not accurate/failed to capture the trips on certain days. This mileage tracking function will auto-track once you are on the move (it knows the route I took exactly which is pretty amazing). Then, you can also edit data and attach receipts before submitting to the management system to approve.

Cons

There was this one time the user suddenly got logged out and couldn't log in to the application. Wasn't sure what happened, but all it took was for the user to reinstall the software to make it work again.

Reasons for choosing ExpensePoint

1. Available in my region and works for both IOS and Android 2. Accurate mileage tracking comparing to Google Maps (seriously, amazing) 3. There are so many reports, and they are very detailed 4. There are other expense types employees can submit and get approval 5. Can set up approval flow to accommodate different needs

Thomas

Machinery

Verified reviewer

Company size: 501-1,000 employees

Industry: Machinery

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed August 2019

Simply the best

The end user benefits tremendously from not having to carry multiple receipts in their possession. The administrator doesn’t have stack of paper sat on the desk The accountant can automatically sync the claims with our ERP. These are all savings of NVAT with no negative impact on our administration at all. It’s a win/Win

Pros

The accuracy of the receipt reading is second to none that I have ever experienced with other suppliers.

Cons

I would like for it to automatically take daily values down to a pre-set amount if the end user exceeds an allowance. It doesn’t do this, but neither does ay other system. I hope that the industry best practice will change to suit.

Reasons for choosing ExpensePoint

ExpensePoint ticked the most boxes during the shortlisting process. Eventually my selection process left Pleo, ExpensePoint and Certify. After a sales demo from those 3 and subsequent Q&A between our accounts dept myself and the provider ExpensePoint was clearly the correct solution. This was based on price, suitability to our organisation, industry experience and an inherent gut feeling that i could trust them. ExpensePoint have gone on to prove me correct.

Reasons for switching to ExpensePoint

I carefully selected Concur for an original trial in 2017 but after 3 months of battling with bad customer service, a misleading salesperson and OCR scanning causing massively inaccurate claims I pulled the plug on the pilot programme before we had to start paying. Burned by the experience i waited a whole year until trying again and settled on ExpensePoint after a very careful partnership search. We are now fully operational with ExpensePoint and i have found that it is far better in every way than Concur.

Response from ExpensePoint

Dear Thomas, On behalf of the ExpensePoint team I would like to thank you for your generous review. Simply the best is a great accolade! The benefits you have mentioned are why we created this expense management solution. To have you articulate that, is a win for us. I will forward your suggestion for automation to our Development Team. We thank you for your feedback and your business. Kind regards, Sherry McKeen-VP-Global Client Relations

Replied October 2019

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