About FedEx Ship Manager

FedEx Ship Manager is a Windows-based software designed to help businesses of all sizes automate various shipping operations including managing order information, payments, inventory, pickup/drop-off, costs and more. The platform enables organizations to monitor shipping profiles and billing activities on a unified portal.

FedEx Ship Manager includes an address book module, which allows supervisors to generate receipts and organize contact details and addresses by importing data from Microsoft Outlook/Excel and UPS and DHL websites. It offers a host of features such as historical records, customizable profiles, recurring shipments, email notifications, label printing and more. Additionally, administrators can create personalized shipment profiles and track ac...


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Supported Operating System(s):

Windows 10

5 Reviews of FedEx Ship Manager

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(2)

2

4 stars

(1)

1

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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October 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

October 2020

Easy step by step shipping

Great way to ship stuff out as It's step by step and I don't have to deal with UPS as they always lose packages.

Pros

I like that everything you need to enter is on one page, you don't have to click through a bunch of pages to ship one package.

Cons

There's not much that I can think of that I don't like about this software, it does what I need it to.

January 2021

Christopher from Positions Chiropractic

Company Size: 1 employee

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

Printing postage from your office!

So far so good...somewhat easy to use, cost effective, time effective, and allows you more time as you dont have to go to a FedEx location to ship!

Pros

For anybody that has a need to ship products via FedEx this is one of the easiest ways to accomplish postage right from your office. You can even schedule pickups in print off postage directly from your computer.

Cons

The only problem with this is you have to ship with FedEx obviously! While UPS and USPS are both competitive with pricing and options it will limit your choices using only fedex ship manager.

September 2020

Michael from Private Security

Company Size: 10,000+ employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

September 2020

FedEx Is Efficient For Sender, Not So Much For Recipient

Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.

Pros

FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.

Cons

As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx without a DoorTag. Number and finally discover how to speak to a human employee, they offer absolutely no way of locating your goods or parcel as the recipient, for example, if your received a surprise gift from FedEx on your birthday, as was my situation, or perhaps a court summons. The tracking label door tag which the Delivery Driver creates after attempting to deliver to find that recipient is not home, is small and flimsy. I lost mine and therefore lost an unknown gift.

December 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2020

FedEX Ship Manager

Overall, this is a great tool and makes life a lot easier.

Pros

This is a great tool for organizing billing and making sure shipments are billed to the correct client. I like have preset profiles.

Cons

If you make a mistake and need to edit your shipment, it is a little clunky to make revisions. It is hard to get back into previous shipments.

December 2018

Lauren from Retail

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2018

It’s not the best but not the worst

Pros

You can receive rewards once in a blue moon You can add you’re tracking numbers to review your scheduled shipping They say that you receive perks for shipping through your account

Cons

Sometimes I go to the FedEx store and use my account to ship packages and it never shows up under tracking. I’ve tried to order supplies multiple times and never received anything!!! And I’m trying to run a business!! They need to upgrade the application and offer newer promotions that you can use at the FedEx location.