Fleet Complete

RATING:

3.8

(277)

About Fleet Complete

Fleet Complete is cloud-based fleet management solution for businesses of all sizes. The solution is used in a wide range of industries including oil and gas, government, construction, manufacturing and many more. Fleet Complete offers various fleet management modules such as fleet tracker, asset tracker, time tracker, fleet sharing, resource tracker and a mobile app. Asset Tracker provides complete visibility of assets by enabling users to remotely check the fuel level of equipment and track device charge status at any point in time. The FieldWorker module enables workers to store data in a centralized database and work in both online and offline mode. Data is automatically synced when the solution detects an internet connection and the synchronization process can...

Fleet Complete Pricing

Contact Fleet Complete for full pricing information.

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Fleet Complete Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for Fleet Complete

1 - 5 of 277 Reviews

User Profile

David

Verified reviewer

Transportation/Trucking/Railroad, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Awesome product and service!!!

It is awesome. I'd write home about it!

PROS

Ease of use and functionality. It works extremly well

CONS

reporting times were very long and annoying

Vendor Response

Hi David! Thank you for the kind review. We're grateful to have your seal of approval - It really means a lot to us here at Fleet Complete! We look forward to continuing to provide you with excellent products and services in the future.

Replied February 2019

Lindsey

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Fleet Complete Used Daily

It is very helpful with a company with 20+ drivers within two different states, going in so many directions.

PROS

We used this for our technicians to make sure they are where they are suppose to be, it helps us see where they are when a customer is calling asking how far away he is from the location, it helps see if they have van trouble. This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.

CONS

The only thing I would really say that I least like is that is it delayed some times and not as accurate as we need it to be sometimes, but that is to be expected.

Vendor Response

Hi Lindsey! Thanks for the honest feedback and review. If you are ever experiencing delays or inaccuracy in the system, please do not hesitate to reach out to our Support team at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com. We want to ensure you are receiving the best Fleet Complete experience possible and would be more than happy to troubleshoot. Nevertheless, we appreciate you using our system and are glad to see it is helpful to your business needs. Thank you!

Replied November 2019

Daniel

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2019

Difficult to learn

PROS

The tracking of our vehicles seems to be excellent. Virtually no dead zones and very accurate.

CONS

I just don't seem to be able to work the system as easy as I have done with others.

Reason for choosing Fleet Complete

price

Reasons for switching to Fleet Complete

price

Vendor Response

Hi Daniel! We appreciate the honest review of our system. We're sorry to hear you are having difficulty learning the full features and capabilities of Fleet Complete and will be reaching out to you to schedule some time with our Training team. We offer many webinars and would love to host you and your team. Thanks for taking the time to provide your feedback.

Replied November 2019

tonya

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Fleet Complete Customer Service is very helpful.

We have been pleased with the ELD equipment and software, no real issues to report. I recently needed to order a 6 pin adapter for my dashlink device and customer service came thru for me again when I didn't know where to purchase one.

PROS

Easy to use the software, truck installation has simple to follow instructions. Customer service has always helped me when there are technological issues I cannot resolve on my own.

CONS

Sometimes there is a wait for someone to be available for phone help, also it is hard to communicate with my area representative.

Daniel

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Safety Manager

Fleet Complete is an excellent company to work with. There fleet complete system is up and growing. They are willing to work thru any and all issues that come up. They will place a team on the issues and even a follow up from the [sensitive content hidden] of the company is heart warming and makes the customer feel great like part of the family. Thank you Fleet Complete for keeping my company fleet safe on the road and look forward to continue the relationship.

PROS

see overall experience and working directly with the [sensitive content hidden] of the company

CONS

I do not have any at this time and we are working thru questions