FreightPOP Software

FreightPOP Software

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About FreightPOP

FreightPOP is a cloud-based freight management solution that helps businesses manage the entire freight shipping lifecycle through invoicing, label printing and tracking of carriers in transit. Key features include warehouse management, shipment tracking, import/export, bills of lading and air/ocean shipping. Designed for distributors, retailers and manufacturers, FreightPOP comes with a dashboard to display freight carriers, schedule pick-up timings and streamline batch shipping across multiple locations. The centralized platform allows firms to generate filters on shipping details, track vehicle location and send notifications to users if issues arise across the pipeline. Additionally, enterprises can print shipping labels and bills of lading (BOLs) based on parcel c...

FreightPOP Pricing

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FreightPOP shipment tracking screenshot

FreightPOP User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 29 reviews

User Profile

Cesar A

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2018

An easy way to integrate your ship service

Pros

It comes with all the features that you need to monitoring your shipment, because you can save a lot of time in the configuration, it is very easy, you can also have direct connection with the process, compare time and prices, track the shipments easily and analyze the information through graphics that the get you automatically, with this app you can save money and time easily, is the best for your business.

Cons

It can takes a little time to get used to FreightPOP because it has a lot of features to manage, so my recommendation is for you to set an specific aspect of the app to improve your business and later use others.

Dean

Company size: 201-500 employees

Industry: Business Supplies and Equipment

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2020

FP Pros & Needs for improvement

It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend.

Pros

Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options.

Cons

Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.

Reasons for choosing FreightPOP

LTL options. Brokered Parcel Rates. We offer shipping solutions. I just wanted to provide additional feedback. No award is necessary for taking the survey, we are only trying to help.

Reasons for switching to FreightPOP

Multi-Carrier Rate Shopping. Cloud based. Brokered Rates.

Response from FreightPOP

Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again!

Replied October 2020

William

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

July 2020

TMS review

I felt that support was a little slow in responding to certain issues I had with the software

Pros

A bill of lading was easy to produce and the rates were side by side with carriers

Cons

Certain carriers had issues that were never resolved

Reasons for switching to FreightPOP

We needed to upgrade to another TMS

Response from FreightPOP

Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt

Replied July 2020

Casey

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2022

Good Job!

I like it, and as it gets better the more I like it

Pros

the ease of use and how fast support responds and fixes issues

Cons

not always consistent with performance. Sometimes FedEx, or another shipper will be down.

Reasons for choosing FreightPOP

seemed the best, and so far so good!

Reasons for switching to FreightPOP

wanted 1 program with more features

Kai

Company size: 501-1,000 employees

Industry: Wholesale

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

FreightPop really helps our department save time and money!

1. Time saving 2. Easy to use 3. Good data collecting center and provide us a great follow up.

Pros

1. Easy to use. You only need to input all the information you have with your carriers, Freightpop will do the work. You can also access the data wherever you are, arrange the shipping in anywhere. It is so convenient. 2. Great to follow-up manage. You only need to go to one stop, FreightPop to gather all your report, tracking information, and data. It is all there. You don't need to go here and there to get excel sheets or PDF files. FreightPop did all of them for you. 3. Smart. Instead of sending e-mails to different carriers for different shipment, you only need to type in the shipping info in FreightPop. It does the job for you. With FreightPop, it send out quote request for you and get instant rates (if you preload them) or spot quotes and carriers will response to your e-mail address. Once you select certain carrier, the information is in the system. It saves us 70% of our freight request time

Cons

Sometimes they have system upgrade and it will show some error message. But after we communicate the administrator, It got fixed right away!

Response from FreightPOP

Kai- thanks for your insightful review! We are glad and excited that you are finding so many benefits from FreightPOP! Hearing that you are saving 70% of your freight request time is so amazing, yet it is a consistent theme we are seeing among all our users. We are working on an even smoother flow of system upgrades that will ensure our users see no error messages, even if it is for a brief moment.

Replied March 2018

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