About Universal Contract Manager

Powered by iContracts, Universal Contract Manager (UCM) is a cloud-based contract management and compliance solution that helps organizations of all types and sizes streamline their contracting processes.  Quickly create or import contracts, manage them, and store them securely where they can be searched, analyzed and organized.

UCM provides workflow management, reporting capabilities and the ability to track contract elements both within and across departments to ultimately improve operational efficiencies.  Manage the entire contract lifecycle including contract requests, approvals, negotiations, supporting documents, milestones, reminders, activities, reporting, and ultimately archiving of contracts.  UCM gives ...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

27 Reviews of Universal Contract Manager

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

19

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

July 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Extremely customizable, user friendly end-to-end contract management program

Ability not to lose track of contracts, ease of searching for key phrases across the contracts universe, excellent reporting ability.

Pros

Doesn't require an IT expert to administer, can be adminstered internally, and allows for constant customization and rearranging without spoiling current data.

Cons

Looking for more comprehensive time tracking features (tracking days in stages on an ongoing basis) but they are constantly upgrading and improving; I know this is on their radar.

August 2020

Jason from Thomas Jefferson University

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Been using UCM for 5 years

Useful and keeps up productive and helps measure out metrics.

Pros

It is Web based And easily accessible. That works for offsite updating.

Cons

Implementing and making it work for our processes. Sometime it’s slow since it’s web based.

Reasons for Choosing Universal Contract Manager

We like the company was local, and it was better than our current system of an excel spreadsheet.

February 2017

John from CoStar Group

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

February 2017

iContracts Review

As a lawyer, I use iContracts as a repository for my company's signed vendor contracts. The interface is quite simple, in fact it may be too simple with not may tools aside from the search bar. I do very much like the search tool, as it functions much like Google where you can put in a word, phrase or even part of a word to find a document. The results will spit out any contract that is titled or tagged with that sequence of characters searched. I find that when you actually do find the file you need, it takes a series of clicks just to get to the attachment to pull up/download the document. The software would be better served by making quicker access to the document. the Last Contract Accesses is also helpful, but it only shows the last 5. This is fine, but to have a link to a page with the last 20 or 30 would be great.

Pros

Search function

Cons

difficulty in accessing and downloading attachments/contracts

July 2020

Candace from Olympic Medical Center

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great product, customer service, and price!

Overall, we are super happy, we do not hear any complaints from our users either so it is very user friendly and robust and can do whatever we have asked of the system. [SENSITIVE CONTENT HIDDEN] can always help us figure out a new twist but its just reliable and robust and I would highly recommend iContracts UCM.

Pros

Pricing structure based on number of users rather than number of contracts was the #1 reason we switched. I really appreciate that iContracts is constantly improving and enhancing their software. Customer Service is OUTSTANDING!

Cons

I struggle a bit with setting up new users and giving them access specifically to the contracts they need, but, that is more likely because I don't do it very often.

Reasons for Choosing Universal Contract Manager

Healthcare is highly regulated and our accrediting body gives us much to think about and be accountable for. We wanted a contract management system that was powerful, robust, easy to use with the capability to track our contracts and report out many different items, We utilize the Views quite a bit and make excel reports from the Views. The implementation team was very helpful too.

August 2020

Kathleen from Boston College

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

August 2020

Higher Ed User Review

Overall, it is a solid contract database for the money, but downloads and searches are slow and that can be frustrating.

Pros

The ability to have all of the relevant contract information easily is th best feature

Cons

The time it takes to download the relevant document is a real problem....everytime I open a document and find that it is the wrong one, it takes a substantial amount ot time to download the docs on the the search list.

Reasons for Choosing Universal Contract Manager

Once we determined the functionality met our needs, it was a cost based decision. In 2014 when we purchased, we were looking for an easy to use solution.