# ShipBob Software Overview 2026 - Features & Pricing > Review of ShipBob Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/shipbob-profile --- [Home](https://www.softwareadvice.com/) / [Order Fulfillment Software](https://www.softwareadvice.com/scm/order-fulfillment-software-comparison/) / ShipBob Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/inventory-management/shipbob-profile/reviews/)[Alternatives](https://www.softwareadvice.com/inventory-management/shipbob-profile/alternatives/) # ShipBob 2026: Benefits, Features & Pricing Updated October 20, 2025 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if ShipBob is right for your organization? Our Order Fulfillment Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary ShipBob 3.6 [(104)](https://www.softwareadvice.com/inventory-management/shipbob-profile/reviews/) Pros: - Ease of use - User interface Cons: - High pricing - Damaged and incorrect orders Pricing Pricing available upon request ### What is ShipBob: ShipBob is a global eCommerce fulfillment platform. It offers end-to-end services, including inventory distribution across fulfillment centers; order fulfillment with picking, packing, and shipping; real-time inventory management; and customized unboxing. ShipBob enables companies to offer two-day shipping in the US. ### Why we like ShipBob: ShipBob earns an overall rating of 3.6 out 5 stars from verified user reviews on our site; its highest score of 3.8 comes in the ease-of-use subcategory. The platform’s top-rated features, according to users, are order and inventory management and order fulfillment. ### Who should use ShipBob: ShipBob serves eCommerce businesses of varying sizes. It has customers across industries but highlights features like temperature-controlled warehousing and GMP certifications for health and wellness, food and beverage, and pet brands. About two-thirds of verified reviewers work in companies with 2-10 employees. Wondering if ShipBob is right for your organization? Our Order Fulfillment Software selection experts can help you in 15 minutes or less. ## ShipBob User Interface ## Popular ShipBob Alternatives Main Product ShipBob 3.6 [(104)](https://www.softwareadvice.com/inventory-management/shipbob-profile/reviews/) Ratings Breakdown - 3.86Ease of use - 3.43Value for money - 3.57Customer support - 3.67Functionality Pricing Available upon request Get Price Alternative Product [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) 4.5 [(953)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.27Value for money - 4.42Customer support - 4.30Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Restroworks Inventory Management](https://www.softwareadvice.com/product/233056-Restroworks-Inventory-Management/) 4.8 [(409)](https://www.softwareadvice.com/product/233056-Restroworks-Inventory-Management/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.74Customer support - 4.72Functionality Pricing Starting at ₹200.00 per year Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(959)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.32Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price ## ShipBob Overview ShipBob is an eCommerce fulfillment solution. It provides services such as picking, packing, and shipping orders. The platform enables businesses to offer 2-day shipping across all their sales channels in the continental US. ShipBob supports omnichannel and B2B fulfillment, allowing companies to sell across online and in-person channels. The solution helps create a memorable unboxing experience for customers through customized packaging.ShipBob allows businesses to scale their brand globally by shipping to over 250 destinations worldwide. Additionally, the solution helps... optimize supply chains and reduce shipping costs and transit times. ## ShipBob Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Custom Pricing available upon request Plan includes: - Implementation - Receiving inventory - Warehousing products - Picking, packing, and shipping ShipBob WMS Pricing available upon request Plan includes: - Virtual or in-person implementation Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Compare Pricing Compare pricing across our most frequently recommended Order Fulfillment products. Software options Starting price\* User rating [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) $349.00 per month 4.30[(601 reviews)](https://www.softwareadvice.com/retail/cin7-profile/reviews/) **26** recommendations [Item](https://www.softwareadvice.com/fleet-management/item-profile/) $60.00 4.63[(16 reviews)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) **21** recommendations [Shipedge](https://www.softwareadvice.com/manufacturing/shipedge-profile/) $500.00 per month 4.64[(11 reviews)](https://www.softwareadvice.com/manufacturing/shipedge-profile/reviews/) **20** recommendations [Excalibur WMS](https://www.softwareadvice.com/scm/3plink-profile/) $250.00 4.32[(31 reviews)](https://www.softwareadvice.com/scm/3plink-profile/reviews/) **16** recommendations [proVision WMS](https://www.softwareadvice.com/scm/provision-wms-profile/) $1,000.00 per month 4.75[(4 reviews)](https://www.softwareadvice.com/scm/provision-wms-profile/reviews/) **14** recommendations \*Defined as the price above any available free plan ## ShipBob Features Drawn from insights across 104 verified reviews, we've outlined ShipBob's best and worst rated features and how they stack up against the average rating. ShipBob's score Category average ShipBob's Best Rated Features Order Fulfillment 3.29 4.42 category average Inventory Management 3.13 4.20 category average Order Management 3.13 4.35 category average ShipBob's Worst Rated Features Billing & Invoicing 3.0 4.16 category average Inventory Management 3.13 4.20 category average Order Management 3.13 4.35 category average - Popular features found in Order Fulfillment Delivery Management Inventory Management Order Fulfillment Order Management Shipping Management Warehouse Management - More features of ShipBob 3PL Management Activity Dashboard Activity Tracking Air Shipping Alerts/Notifications API Backorder Management Barcode/Ticket Scanning Billing & Invoicing Bills of Lading Catalog Management Claims Management Contact Database Container Shipping Customer Database Customer History Customizable Branding Customizable Reports Data Import/Export Data Synchronization Delivery Tracking Discount Management eCommerce Management EDI Forecasting For eCommerce Freight Shipping Ground Shipping Import/Export Management Inventory Auditing Inventory Control Inventory Optimization Inventory Tracking Invoice Management IoT Integration Kitting Label Printing Manufacturing Inventory Management Multi-Channel Management Multi-Location Ocean Shipping Order Tracking Package Tracking Parcel Shipping Product Identification Purchase Order Management Quotes/Estimates Real-Time Data Real-Time Updates Recurring Orders Reorder Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Returns Management Search/Filter Shipment Price Calculation Shipment Tracking Shipping Labels Shipping Services Integration Special Order Management Status Tracking Third-Party Integrations Workflow Automation Workflow Management ## ShipBob Integrations Based on 104 verified reviews, we've identified products most frequently integrated withShipBob. Shopify Integration rated 3.5 from 2 reviews Squarespace Integration rated 5.0 from 1 review Adobe Commerce Integration rated undefined from -1 review SPS Commerce Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review See all 58 integrations ## ShipBob Key Sentiments We analyzed 104 verified reviews for ShipBob to find out what actual users really think. Most Positive Sentiments Navigation design 73% Positive 9% Neutral 18% Negative Users appreciate ShipBob's intuitive navigation design, allowing them to quickly switch views and easily see photos and details. They find the interface visually appealing, with large fonts and images that make it easy on the eyes. The overall design contributes to a user-friendly experience, enhancing their ability to manage tasks efficiently. Order fulfillment 62% Positive 19% Neutral 19% Negative ShipBob's order fulfillment process saves time and is easy to transition to, according to users, with multiple fulfillment centers worldwide. Reviewers appreciate the single source of truth for order and inventory data, which simplifies planning and ordering. The ease of implementation and the ability to offload time-consuming tasks are also highlighted as significant benefits. Least Positive Sentiments Customer support 41% Positive 7% Neutral 52% Negative Users value ShipBob's customer support for improving their customer experience and providing reliable fulfillment. They find the support team responsive and helpful in resolving issues. However, some users experience slow response times, a lack of customer focus, and poor service quality, negatively impacting their reputation and overall satisfaction. Inventory management 38% Positive 26% Neutral 36% Negative ShipBob's inventory management is efficient, according to users, with easy tracking and a user-friendly interface that simplifies inventory planning. Users appreciate the analytics software for providing complete visibility into daily inventory movements. However, they face issues with lost inventory, delayed shipments, and difficulties in managing stock, which complicate their inventory management process. Shipping management 42% Positive 26% Neutral 32% Negative Users appreciate ShipBob's multiple fulfillment centers and reliable fulfillment process, which help reduce costs and improve customer experience. They find the shipping process efficient and value the fair shipping rates and quick inbound shipments. However, users have concerns about inconsistent pricing, delayed shipments, and incorrect orders, which negatively impact their business operations and customer satisfaction. ## ShipBob User Reviews Overall Rating 3.6 Ratings Breakdown 5 47% 4 20% 3 3% 2 10% 1 20% Secondary Ratings Ease of Use 3.9 Value for money 3.4 Customer support 3.6 Functionality 3.7 Jon M. Verified reviewer Management Consulting 11-50 employees Used daily for more than 2 years Review source Reviewed October 2019 Our Most Often Recommended Fulfillment Provider 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We're a conversion rate optimization firm who helps ecommerce brands choose vendors who add to the customer experience, which includes fulfillment. As you can imagine, having a fulfillment partner who can ship in 2 days to any location in the mainland USA is crucial to increasing conversion rates –– and competing with Amazon. Cons: We honestly haven't heard any complaints once we've recommended ShipBob – and working with their team to help onboard ecommerce brands we've recommended has always been a pleasure. Read More AA Anastasia A. Verified reviewer Sporting Goods 2-10 employees Used daily for less than 6 months Reviewed May 2019 Changed my life! 5 Before I transitioned to ShipBob, my label printer was an electronic leash. I even took it on vacations to fulfill orders. My entire life revolved around my (sometimes multiple) trips to the post office. I was really nervous to transition to a 3rd party fulfillment center, but I knew that what I was doing was A) no longer sustainable and B) preventing my business from growing. The ShipBob employees were friendly, personable and reassuring. They walked me through the process, which was incredibly simple and they eased my fears about sending all of my inventory away. The first week that ShipBob was implemented was LIFE CHANGING for me. I saw orders coming in, and I no longer felt the desire to rush back to my office to fulfill orders. I enjoyed time doing things with my husband and mom who was in town visiting. I WENT BACKPACKING AND GOT PAID without frantically driving back to ship envelopes. I re-discovered the freedom that comes from being an OWNER not an OPERATOR. If you are considering ShipBob, please do not hesitate or procrastinate it as long as I did. I will change your life and allow you to focus on the BIG PICTURE things for your business. In the past few weeks, my sales have SKYROCKETED. I truly believe that this is a direct result of letting go of the minutia and shifting my energy towards thinking about the future of my business. My business is now in a place where it will thrive and grow WITHOUT me preventing its success by grasping at straws. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very very easy to use and intuitive. Seamlessly integrated with my Shopify store! Cons: I honestly can't think of anything that I don't like. Read More VR Verified Reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed April 2019 Automate your shipping process 5 Ratings Breakdown 5 Ease of use 5 Value for money Previously 4 5 Customer support Previously 3 5 Functionality Pros: The service staff have been very helpful in providing quotes and service for the first few Parcels we've sent. Their warehouses are all across America, allowing my customers to receive their shipments extremely quickly. They're API functionality means my shipping process is so streamlined. Cons: No real cons to report. You'll have to do the work of deciding which Warehouse you'd like your items to be located in, but that is common sense. Read More VP Vuk P. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 12 months Review source Reviewed October 2019 A good tool, but the fulfillment is a different story 4 The software is not so bad, as are the people in fulfillment - we have had products stolen from the warehouse, competitors' goods shipped etc. We can see who did it, but have no control over whether or not we want them still working with our product or not. The support try their best to remedy these things, and they are really great, but as long as these things keep happening, and obviously, terms and conditions don't really give you space to make up the damages to the full extent, this is not great. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: I like how everything is nice, in big font and images, blue (rests eyes) and intuitive. It's really smart when it comes to WRO creation and simple to track costs. Their business model is really nice. The support is also amazing, and makes up quite a bit for the cons. Cons: It's missing some features that one would need when managing stock - like a quick way to view historic product count. I would also like to see better and simpler integrations for expedited shipping. Generally, connecting stores is a drag, and should not be so complex. Read More Austin Distel C. Verified reviewer Retail 2-10 employees Used weekly for less than 6 months Review source Reviewed October 2019 My trusted 3PL partner for non-Amazon fulfillment. 5 ShipBob gives us a single source of truth for all our order data, inventory data is easily filterable across all fulfillment centers, broken down by sales channel, etc. I can even set up re-order notifications so I know when to place an order with my manufacturer, reducing stock-outs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Big fan of my own buying experience. It felt consultative rather than sales. \[SENSITIVE CONTENT HIDDEN\] really seemed to be on my team and looked out for my best interest. I love that I can put 2-day shipping on my personal store. Cons: Design is a bit behind and minimal, but that's more of an aesthetic thing. Reasons for choosing ShipBob They seem to be the winner in the space. Vendor Response Hi Austin, thanks for the review and glad you can take advantage of the 2-day option for your customers! Replied October 2019 Read More SC Sam C. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed November 2023 Overpriced and slow to resolve business needs 2 Fatiguing, expensive and a complete drain from focusing on growing our business. Shipbob Australia is not a growth enabler, they're a growth disabler. Since we have left we have dropped our variable costs by 30% and are scaling into a multi 7 figure a year business. It has been freeing leaving Shipbob and we are loving working with a real partnership with open communications in our new 3PL. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Fulfilment was fast and implementation was easy. The UI is well designed. Cons: \- Inaccurate billing which created month long disputes, both due to lack of understanding of Australian tax rules and technology overcharges. Significant evidence was needed including calls with overseas management to make a case for what we identified as incorrect. - Lack of customer focus. Whenever there was an issue, it felt like entering a legal dispute. Communications felt adversarial and we always needed to make business cases for everything we identified that was wrong with Shipbob processes. We were often first pushed to overseas support to resolve the issue, seemingly in India, where there was a complete disconnect from reality and a total lack of understanding of the issue at hand. We then always had to escalate matters to local management and then eventually to head office as the local team in Australia was powerless to make real change. - Overpriced $$$. Once we did a review of 3PLs in Australia, we noticed we were being charged circa 50% more from Shipbob than what was quoted elsewhere. Once we engaged Shipbob to review our rates, they still only reduced our rate card by 20%. The Shipbob team is so far off market competitive rates. - Technology incompatibility with Australia. I can't state this enough. The tech is built for America. Everything is focused on American metrics and ways of operating. They are trying to localise the tech but progress seems to move in years not months. There were several errors where we were charged several thousand dollars over what was meant to be made. We fought for months to get these refunded. We are hearing rumours of other brands being made to sign NDAs now to silence them once they exit in exchange for Shipbob solving outstanding financial matters with the brand(s). Read More Elliot G. Verified reviewer Used daily for less than 6 months Review source Reviewed March 2018 Love the simplicity of the dashboard, and the speed of service. 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The system is beautiful and easy to navigate. Everything is super well laid out. The connection between our store and Shipbob is seamless. Cons: The cost of the shipping is higher than discussed, this was forsure a little bit disappointing. We need to work through this. Read More Karen R. Verified reviewer Management Consulting 2-10 employees Used weekly for less than 12 months Review source Reviewed January 2019 Great program and easy to use! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to order books and have them shipped to your customers. Simple to track inventory levels. Cons: I have been using for the past 9 months and have not found any negatives. Read More April G. Verified reviewer Civic & Social Organization 2-10 employees Used weekly for less than 6 months Reviewed October 2019 Excellent Fulfillment Service! 5 The onboarding experience was PHENOMENAL. They really help you get setup and make it as painless as possible. Great customer support and clear documentation on costs. HIGHLY RECOMMENDED! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very user-friendly, excellent real-time reporting, and well organized. LOVE that it automates fulfillment submission and allows for tracking information to be automatically supplied to the customer. Cons: I wish I could delete inactive SKUs that have 0 inventory. Reasons for choosing ShipBob Far more organized and automated process. Read More Johnathan D. Verified reviewer Marketing and Advertising 51-200 employees Used monthly for less than 2 years Review source Reviewed August 2019 Automatic Recommendation For Our eComm Clients 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: From a logistics perspective for our clients, it was an absolute no brainer. We don't use it ourselves but many of eCommerce clients do. Cons: Nothing to mention to be honest. It does what it says it does. Read More Showing 1 - 10 of 104 Reviews [See All Reviews](https://www.softwareadvice.com/inventory-management/shipbob-profile/reviews/) ## ShipBob FAQs - What is ShipBob used for? eCommerce businesses use ShipBob for end-to-end fulfillment. The company handles storage, picking, packing, and shipping of products. ShipBob integrates with eCommerce platforms, allowing businesses to streamline the fulfillment process. It also offers customized unboxing experiences to enhance branding and provides reporting and analytics to improve decision-making. - Who does ShipBob ship with? ShipBob ships with numerous carriers, including USPS, FedEx, and UPS. It coordinates the process with the shipping provider, handling fulfillment from start to finish. The platform allows eCommerce businesses to provide two-day shipping in many US locations and can help reduce shipping costs through its extensive network of fulfillment centers. - How much does ShipBob charge? ShipBob’s pricing varies based on factors like order volume and storage needs. Charges include costs for receiving inventory, picking, packing, and shipping. For detailed pricing, interested businesses should contact ShipBob directly for a custom quote. ShipBob will determine the total pricing after gathering key data points about the company’s shipping volume and needs. - What are the payment methods for ShipBob? ShipBob accepts payments via wire transfers, credit cards, debit cards, or direct debit (BACS, BECS, or SEPA). If you choose to pay via wire transfers, you must still have one credit card, debit card, or direct debit on file in your ShipBob dashboard. It is also important to note that the supported payment method options available will depend on your dashboard’s local currency. - What is the minimum order on ShipBob? For startups and small eCommerce businesses, ShipBob offers a Growth plan designed for fewer than 400 shipments per month. However, the Growth plan still requires a monthly minimum fulfillment spend of $275. This includes spending on B2C, B2B, and kitting orders. It does not include warehousing and inbound receiving fees. ## ShipBob Popular Comparisons [Sortly vs ShipBob](https://www.softwareadvice.com/inventory-management/shipbob-profile/vs/sortly-pro/)[Restroworks Inventory Management vs ShipBob](https://www.softwareadvice.com/compare/86897-shipbob/vs/233056-Restroworks-Inventory-Management/)[ShipStation vs ShipBob](https://www.softwareadvice.com/inventory-management/shipbob-profile/vs/shipstation/) [Compare All Alternatives](https://www.softwareadvice.com/inventory-management/shipbob-profile/alternatives/) Stuck Between Options? Our experts can help you compare ShipBob with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice