--- title: "ShipHawk Software Reviews, Demo & Pricing - 2026" description: "Review of ShipHawk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/shiphawk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / ShipHawk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/shiphawk-profile/alternatives/) # ShipHawk Review From $12,000/year Free version 1 plan Wondering if ShipHawk is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShipHawk 4.8 [(38)](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) Pricing Starting at $12,000.00 per feature per year ### About ShipHawk At ShipHawk, we’re dedicated to improving and automating the world behind the buy button for growing companies. The reality today is that independent businesses must deliver on expectations set by the mega-retail giants and they have to do it with a fraction of the resources. Every customer now expects one click to buy and two-day, free shipping. ShipHawk focuses on giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities. Do you work for ShipHawk? [Manage this product listing](https://www.g2.com/products/shiphawk/claim_requests/new?auto=true) Wondering if ShipHawk is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. ## ShipHawk User Interface ## Popular ShipHawk Alternatives Main Product ShipHawk 4.8 [(38)](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.63Value for money - 4.74Customer support - 4.55Functionality Pricing Starting at $12000.00 per year Get Price Alternative Product [Item](https://www.softwareadvice.com/fleet-management/item-profile/) 4.6 [(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.64Value for money - 4.53Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/) 4.8 [(87)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.77Value for money - 4.87Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/) 4.6 [(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.53Value for money - 4.37Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(291)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.23Value for money - 4.23Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price ## ShipHawk Pricing and Plans ShipHawk has one plan. Basic is $12,000.00/feature/yr billed annually. Free version Basic $12,000.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does ShipHawk pricing compare to alternatives? ShipHawk's starting price is $12,000.00/feature/year. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ShipHawk4.8[(38)](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) | $12,000.00 /feature/yr | Not available | Available | 4.6 | | [Item](https://www.softwareadvice.com/fleet-management/item-profile/)4.6[(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/)4.8[(87)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.8 | | [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/)4.6[(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) | Free | Available | Available | 4.5 | | [Easyship](https://www.softwareadvice.com/scm/easyship-profile/)4.4[(291)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) | Free | Available | Available | 4.2 | ShipHawk4.8[(38)](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) * * * Starting price $12,000.00 /feature/yr Free trial Not available Free version Available Value For Money 4.6 - [Item](https://www.softwareadvice.com/fleet-management/item-profile/)4.6[(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/)4.8[(87)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.8 - [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/)4.6[(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.5 - [Easyship](https://www.softwareadvice.com/scm/easyship-profile/)4.4[(291)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.2 ## ShipHawk Features - Popular features found in Shipping Alerts/Notifications Bills of Lading Delivery Tracking eCommerce Management Import/Export Management Inventory Management Label Printing Parcel Shipping Quotes/Estimates Reporting/Analytics Shipping Management - More features of ShipHawk Activity Dashboard Air Shipping API Delivery Management Discount Management Dispatch Management Document Management EDI Freight Shipping Ground Shipping Kitting LTL/Shared Truckload Order Fulfillment Order Management Order Tracking Package Tracking Rate Management Real-Time Data Returns Management Shipment Price Calculation Shipment Tracking Shipping Labels Shipping Services Integration Status Tracking Transportation Management Warehouse Management Waybills ## ShipHawk Integrations NetSuite Integration rated 4.9 from 13 reviews Shopify Integration rated undefined from -1 review 3PL Warehouse Manager Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review ## ShipHawk User Reviews ## ShipHawk customer ratings - Overall rating: 4.8/5 - Total reviews: 38 ### Rating distribution - 5 stars: 34 reviews (89%) - 4 stars: 3 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.5/5 --- ### Does more with fewer people and integrates beautifully - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it has been a great addition to our operation. It does what it promises, integrates well with our other software, and has let us scale fulfillment without adding headcount. Combined with genuinely helpful customer service, it has been well worth it for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipHawk has let us do a lot more with far fewer man hours. The automated rate shopping and cartonization mean orders go out the most cost-effective way without anyone manually picking boxes and carriers order by order. It also integrates cleanly with NetSuite and the rest of our systems, so orders flow straight through fulfillment without us re-keying anything. For a growing apparel brand shipping both wholesale and DTC, that automation has been the biggest win. Their customer service has been top notch too whenever we've needed help dialing something in. #### Cons If I have to pick something, there is a learning curve up front. Getting all the shipping rules, pack configurations, and carrier settings dialed in took some time because there is a lot the software can do. Once it is set up it largely runs itself, and their support team helped us through the pieces we got stuck on. --- ### Great Shipping Platform - Overall rating: 5/5 - Reviewer: Sam P. - Industry: Retail - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Shiphawk does a great job in helping us through our shipping is as efficient as we can make it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our Shiphawk rep and support team are always available to help solve problems. The user interface is easy to understand. #### Cons It would be great if there was more flexibility to where the user can login to track performance, rather than the login being tied to the workstation. --- ### Shiphawk - Easy to understand and implement - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I would highly recommend Shiphawk to anyone. The Shiphawk team is knowledgeable and didn't rush our implementation process. This allowed us to work through practical issues without feeling hung out to dry. Our team has had zero complaints about Shiphawk. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We switched to Shiphawk a little over a year ago. With ShipHawk, it’s very straightforward to investigate what’s going on with shipments. Our warehouse staff found it incredibly user friendly which made implementation headache free. #### Cons We haven't had any issues with the software. The ticket system is great and we've had answers to our questions the same day we submit a support inquiry. --- ### Excellent Sales Pitch with Terrible Follow Through - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered We wasted a lot of time and money waiting on them to fix things and jump through hoops when they should have been able to tell us up front that they were not a good solution for a company our size. They new we needed to operate without full automation for a while until we launched NetSuite. After 8 agonizing months of weekly setup meetings we find that there solution made it take 4.5 minutes to produce one BOL. That was the best time out of many tries. It takes 30 seconds with other systems. We set up and compared 4 other competitors while we were waiting on ShipHawk. Each one in a matter of hours. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It integrated with NetSuite and offered the potential to automate our shipping process so it cut down on the number of people needed just to create BOL's. However it took so long to try to onboard we had to abandon the process because we were afraid we would run out of time before NetSuite was ready. We gave them 8 months with weekly meetings and hardly got anywhere. #### Cons Terrible implementation team that spent a lot of time learning on the job. #### Vendor response Hi Jarod, We want to respond here as we have on the other review sites you have posted this feedback on. We understand that ERP projects can be delayed and that you were not ready to complete the ShipHawk integration. Successful implementation requires a collaborative effort, and unfortunately, the necessary resources and commitment weren't fully provided on your end. We are happy to re-engage and help you get back on track, but full team involvement is crucial for a smooth and efficient process. Please contact us at your convenience to discuss. We will do whatever it takes to get you back on track. We remain committed to your success and are confident that, with a collaborative effort, we can achieve your desired outcomes. Replied December 2023 --- ### A WMS that delivers on its promises - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I can't speak highly enough of our implementation team. They engaged with us to deeply understand our processes and worked relentlessly to make sure they delivered a solution that was purpose built for our needs. They are easy to communicate with and made us feel comfortable and confident throughout the whole process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Shiphawk team was engaged with us quickly and worked tirelessly to understand "the why" of how we did things. With that deep understanding they developed and tested solutions and were tireless in delivering a product that supported our company. The product is easy to use and easy to deploy. It has eliminated a lot of complexity in our processes without sacrificing business requirements. #### Cons The user interface is not polished or pretty. I believe it should have a polished UI that speaks to all of the usefulness the product delivers on. --- ### ShipHawk Saves our Company Money and Time. - Overall rating: 5/5 - Reviewer: Brandon H. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have used ShipHawk for about 3 years and have saved thousands of dollars in shipping costs and an equal amount saved in user errors when sending packages out. Some of the features we use and enjoy are as follows. 1.) Ease of use. Smart packing is highly recommended. Once properly set up ShipHawk is very easy for the average warehouse worker to understand and use efficiently. 2.) Highly configurable rules engine. ShipHawk can accommodate almost any shipping policy into to easy to use rule sets that can be configured easily. 3.) Customer support is top-notch. I can stand behind the support that ShipHawk offers its customer base. They have always been available for us when issues arise and I enjoy working with their support team. 4.) Integrates well with Netsuite and implementation with ShipHawk onboarding team was very professional. I would highly recommend ShipHawk to other companies and have on numerous occasions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The efficiency of using ShipHawk for basic warehouse workers as well as the ease of use in administration of ShipHawk rules and users is also a big plus. Training users in the warehouse used to take weeks now in a few days they can be up to speed with most warehouse workers. #### Cons I don't see a lot of cons using Ship Hawk. Updates can be tricky due to our custom instance of ShipHawk. But that con is not entirely on them. --- ### Easiest TSM Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered We went with integrating Shiphawk via API and then mid-way through implemented Netsuite so we also had to switch Shiphawk over to Netsuite and basically start-over. Our first implementation specialist was not helpful and non-responsive. We are thankful we were able to get a new specialist who has been helpful, responsive and accommodating. ShipHawk's TSM platform, great imps specialist, and responsive support team are fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Implementation was easy and straight forward and a breeze to get staff trained on the new platform. I really like the rules engine. There are some unique business requirements that Shiphawk was able to accommodate. This is a biggie for us and a major win! #### Cons There are some features we'd like to have, such as the ability to customize and automatically trigger a shipping confirmation. A more simplified way to brand the pick tickets, packing slip, and tracking page. Share dashboard views with your team so each person doesn't have to create their own. --- ### From Work Orders to Sales Orders, total visibility from the Production floor to the Warehouse floor! - Overall rating: 5/5 - Reviewer: Brandon C. - Industry: Chemicals - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Would highly recommend to any person looking to implement a WMS or TMS, this would be the first place I would start. Use them to build your requirements off their system and compare to the rest during your due diligence process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use of the product was key. Bringing in a new process into a fast paced manufacturing environment is never easy. The product had to be easy to navigate and troubleshoot problems in processing in order to keep productivity up. #### Cons From a WMS perspective, the user interface could be a bit more modern. Not a hinderance to operations at all though. --- ### No turning back - Overall rating: 5/5 - Reviewer: GENY s. - Industry: Automotive - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Transitioning to ShipHawk has revitalized our shipping operations. Their platform is incredibly intuitive and has alleviated a significant amount of stress. Their commitment to reliable service enhances our operational efficiency and boosts customer satisfaction, seamlessly aligning with our business objectives. ShipHawk’s exceptional customer support team is always on hand to address any queries or issues promptly. They have truly streamlined our logistics, making our shipping process smoother and more effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipHawk’s team transformed our warehouse, moving us from cumbersome NetSuite and our manual labor team now works efficiently without being slowed down by computer processes. ShipHawk is simple and intuitive, barely any training needed bc it is obvious what to do. #### Cons I have to be diligent to follow up myself at times after meetings on action points. --- ### Great Parcel Shipping Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sporting Goods - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I am super please with the end result. Looking forward to phase 2 of LTL shipping and how much more time my shipping team has to work on other core functions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how easy it is for my team to ship a package. We have it dialed down to a few scans, and boom, you get a label! #### Cons The system is very customizable and rules driven. I wish the rules were already built in or could be easily understood. The ShipHawk team has been great about helping us navigate the customizations! --- Showing 1 - 10 of 38 Reviews [See All Reviews](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) ## ShipHawk Popular Comparisons [CartonCloud vs ShipHawk](https://www.softwareadvice.com/scm/cartoncloud-profile/vs/shiphawk/)[ShipTime vs ShipHawk](https://www.softwareadvice.com/scm/shiphawk-profile/vs/shiptime/)[Easyship vs ShipHawk](https://www.softwareadvice.com/scm/easyship-profile/vs/shiphawk/)[Freightview vs ShipHawk](https://www.softwareadvice.com/scm/freightview-profile/vs/shiphawk/)[Pirate Ship vs ShipHawk](https://www.softwareadvice.com/scm/pirate-ship-profile/vs/shiphawk/)[ShipStation vs ShipHawk](https://www.softwareadvice.com/scm/shiphawk-profile/vs/shipstation/) [Compare All Alternatives](https://www.softwareadvice.com/scm/shiphawk-profile/alternatives/) ## Other Top Recommended Shipping Software [AfterShip](https://www.softwareadvice.com/shipment-tracking/aftership-profile/) **4.9** (473) Recently recommended **15** times [ShippersEdge TMS](https://www.softwareadvice.com/scm/shippersedge-profile/) **5.0** (3) Recently recommended **7** times [MyCarrierTMS](https://www.softwareadvice.com/scm/mycarrier-profile/) **4.7** (108) Recently recommended **6** times [FreightPOP](https://www.softwareadvice.com/scm/freightpop-profile/) **4.7** (47) Recently recommended **6** times Stuck Between Options? 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