# ShipHawk Software Reviews, Demo & Pricing - 2026 > Review of ShipHawk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/shiphawk-profile --- [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / ShipHawk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/shiphawk-profile/alternatives/) # ShipHawk 2026: Benefits, Features & Pricing Wondering if ShipHawk is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShipHawk 4.8 [(37)](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) Pricing Starting at $12,000.00 per year ### About ShipHawk At ShipHawk, we’re dedicated to improving and automating the world behind the buy button for growing companies. The reality today is that independent businesses must deliver on expectations set by the mega-retail giants and they have to do it with a fraction of the resources. Every customer now expects one click to buy and two-day, free shipping. ShipHawk focuses on giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities. Wondering if ShipHawk is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. ## ShipHawk User Interface ## Popular ShipHawk Alternatives Main Product ShipHawk 4.8 [(37)](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.62Value for money - 4.74Customer support - 4.53Functionality Pricing Starting at $12000.00 per year Get Price Alternative Product [Item](https://www.softwareadvice.com/fleet-management/item-profile/) 4.6 [(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.64Value for money - 4.53Customer support - 4.44Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/) 4.7 [(79)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.79Value for money - 4.88Customer support - 4.56Functionality Pricing Starting at $599.00 per month Get Price Alternative Product [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/) 4.6 [(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.53Value for money - 4.37Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(283)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.23Value for money - 4.24Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Pirate Ship](https://www.softwareadvice.com/scm/pirate-ship-profile/) 4.9 [(1005)](https://www.softwareadvice.com/scm/pirate-ship-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.90Value for money - 4.88Customer support - 4.83Functionality Pricing Available upon request Get Price ## ShipHawk Pricing and Plans Starting price: $12,000.00 per year Free Trial Free Version Basic $12,000.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShipHawk Features - Popular features found in Shipping Alerts/Notifications Bills of Lading Delivery Tracking eCommerce Management Import/Export Management Inventory Management Label Printing Parcel Shipping Quotes/Estimates Reporting/Analytics Shipping Management - More features of ShipHawk Activity Dashboard Activity Tracking Air Shipping API Carrier Management Delivery Management Discount Management Dispatch Management Document Management Document Storage EDI Freight Shipping Ground Shipping Kitting LTL/Shared Truckload Order Entry Order Fulfillment Order Management Order Tracking Package Tracking Rate Management Real-Time Analytics Real-Time Data Real-Time Reporting Returns Management Shipment Price Calculation Shipment Tracking Shipping Labels Shipping Services Integration Status Tracking Transportation Management Warehouse Management Waybills ## ShipHawk Integrations NetSuite Integration rated 4.9 from 12 reviews Shopify Integration rated undefined from -1 review 3PL Warehouse Manager Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review ## ShipHawk User Reviews Overall Rating 4.8 Ratings Breakdown 5 89% 4 8% 3 0% 2 0% 1 3% Secondary Ratings Ease of Use 4.8 Value for money 4.6 Customer support 4.7 Functionality 4.5 Andrew S. Verified reviewer Consumer Goods 11-50 employees Used daily for less than 2 years Review source Reviewed August 2025 Shiphawk - Easy to understand and implement 5 I would highly recommend Shiphawk to anyone. The Shiphawk team is knowledgeable and didn't rush our implementation process. This allowed us to work through practical issues without feeling hung out to dry. Our team has had zero complaints about Shiphawk. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We switched to Shiphawk a little over a year ago. With ShipHawk, it’s very straightforward to investigate what’s going on with shipments. Our warehouse staff found it incredibly user friendly which made implementation headache free. Cons: We haven't had any issues with the software. The ticket system is great and we've had answers to our questions the same day we submit a support inquiry. Reasons for switching to ShipHawk We were very unhappy with Pacejet. We consistently experienced technical issues that took too long to resolve. Read More JW Joe W. Verified reviewer Warehousing 201-500 employees Used daily for less than 6 months Review source Reviewed May 2025 A WMS that delivers on its promises 5 I can't speak highly enough of our implementation team. They engaged with us to deeply understand our processes and worked relentlessly to make sure they delivered a solution that was purpose built for our needs. They are easy to communicate with and made us feel comfortable and confident throughout the whole process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Shiphawk team was engaged with us quickly and worked tirelessly to understand "the why" of how we did things. With that deep understanding they developed and tested solutions and were tireless in delivering a product that supported our company. The product is easy to use and easy to deploy. It has eliminated a lot of complexity in our processes without sacrificing business requirements. Cons: The user interface is not polished or pretty. I believe it should have a polished UI that speaks to all of the usefulness the product delivers on. Reasons for choosing ShipHawk We would have had to change some of our processes to get RFSmart implemented. Shiphawk took our requirements and developed around them and delivered on their promises. Reasons for switching to ShipHawk We never could get NetSuite WMS to work well with our processes. We frequently ran into data errors that NS WMS could not work through and routinely had to default back to the native UI to complete transactions. Read More Jarrod G. Verified reviewer Retail 51-200 employees Used daily for less than 12 months Review source Reviewed November 2023 Excellent Sales Pitch with Terrible Follow Through 1 We wasted a lot of time and money waiting on them to fix things and jump through hoops when they should have been able to tell us up front that they were not a good solution for a company our size. They new we needed to operate without full automation for a while until we launched NetSuite. After 8 agonizing months of weekly setup meetings we find that there solution made it take 4.5 minutes to produce one BOL. That was the best time out of many tries. It takes 30 seconds with other systems. We set up and compared 4 other competitors while we were waiting on ShipHawk. Each one in a matter of hours. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It integrated with NetSuite and offered the potential to automate our shipping process so it cut down on the number of people needed just to create BOL's. However it took so long to try to onboard we had to abandon the process because we were afraid we would run out of time before NetSuite was ready. We gave them 8 months with weekly meetings and hardly got anywhere. Cons: Terrible implementation team that spent a lot of time learning on the job. Reasons for choosing ShipHawk Mostly timing of when we could be onboarded and the NetSuite integration potential. Reasons for switching to ShipHawk We were looking for a partner that had NetSuite integration. Vendor Response Hi Jarod, We want to respond here as we have on the other review sites you have posted this feedback on. We understand that ERP projects can be delayed and that you were not ready to complete the ShipHawk integration. Successful implementation requires a collaborative effort, and unfortunately, the necessary resources and commitment weren't fully provided on your end. We are happy to re-engage and help you get back on track, but full team involvement is crucial for a smooth and efficient process. Please contact us at your convenience to discuss. We will do whatever it takes to get you back on track. We remain committed to your success and are confident that, with a collaborative effort, we can achieve your desired outcomes. Replied December 2023 Read More CS CJ S. Verified reviewer Logistics and Supply Chain 51-200 employees Used daily for less than 12 months Review source Reviewed August 2024 Great TMS! 5 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Very responsive to any of our support requests. Good implementation experience overall. Cons: Some features that should have (seemingly) already existed on a TMS platform, but did not. ShipHawk were quick to get them added, however. Reasons for switching to ShipHawk Needed a better Amazon Buy Shipping TMS software. Read More KB Kendra B. Verified reviewer Automotive 51-200 employees Used daily for less than 12 months Review source Reviewed June 2024 No turning back 5 Transitioning to ShipHawk has revitalized our shipping operations. Their platform is incredibly intuitive and has alleviated a significant amount of stress. Their commitment to reliable service enhances our operational efficiency and boosts customer satisfaction, seamlessly aligning with our business objectives. ShipHawk’s exceptional customer support team is always on hand to address any queries or issues promptly. They have truly streamlined our logistics, making our shipping process smoother and more effective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ShipHawk’s team transformed our warehouse, moving us from cumbersome NetSuite and our manual labor team now works efficiently without being slowed down by computer processes. ShipHawk is simple and intuitive, barely any training needed bc it is obvious what to do. Cons: I have to be diligent to follow up myself at times after meetings on action points. Reasons for choosing ShipHawk As soon as the product was demonstrated, our team could tell how to use it without even being told! Reasons for switching to ShipHawk Because Kuebix was sunsetting and we needed a solution. Read More BH Brandon H. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed May 2022 ShipHawk Saves our Company Money and Time. 5 We have used ShipHawk for about 3 years and have saved thousands of dollars in shipping costs and an equal amount saved in user errors when sending packages out. Some of the features we use and enjoy are as follows. 1.) Ease of use. Smart packing is highly recommended. Once properly set up ShipHawk is very easy for the average warehouse worker to understand and use efficiently. 2.) Highly configurable rules engine. ShipHawk can accommodate almost any shipping policy into to easy to use rule sets that can be configured easily. 3.) Customer support is top-notch. I can stand behind the support that ShipHawk offers its customer base. They have always been available for us when issues arise and I enjoy working with their support team. 4.) Integrates well with Netsuite and implementation with ShipHawk onboarding team was very professional. I would highly recommend ShipHawk to other companies and have on numerous occasions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The efficiency of using ShipHawk for basic warehouse workers as well as the ease of use in administration of ShipHawk rules and users is also a big plus. Training users in the warehouse used to take weeks now in a few days they can be up to speed with most warehouse workers. Cons: I don't see a lot of cons using Ship Hawk. Updates can be tricky due to our custom instance of ShipHawk. But that con is not entirely on them. Reasons for choosing ShipHawk ShipHawk was highly recommended from our NetSuite on-boarding team. Upon reviewing the software I found it to be the right fit for our company and warehouse structure due to the ease of use it provided. Reasons for switching to ShipHawk NetSuite was not efficient for our warehouse workers to use effectively. User spent too much time looking for data to make shipping decisions. Most of the time the users couldn't choose the best shipping method for the packages. Read More VR Verified Reviewer Apparel & Fashion 51-200 employees Used daily for less than 6 months Review source Reviewed February 2024 Easiest TSM Solution 5 We went with integrating Shiphawk via API and then mid-way through implemented Netsuite so we also had to switch Shiphawk over to Netsuite and basically start-over. Our first implementation specialist was not helpful and non-responsive. We are thankful we were able to get a new specialist who has been helpful, responsive and accommodating. ShipHawk's TSM platform, great imps specialist, and responsive support team are fantastic! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Implementation was easy and straight forward and a breeze to get staff trained on the new platform. I really like the rules engine. There are some unique business requirements that Shiphawk was able to accommodate. This is a biggie for us and a major win! Cons: There are some features we'd like to have, such as the ability to customize and automatically trigger a shipping confirmation. A more simplified way to brand the pick tickets, packing slip, and tracking page. Share dashboard views with your team so each person doesn't have to create their own. Reasons for choosing ShipHawk Rules engine and better UI. Implemented Pacejet at a previous company and was never able to get it implemented to the warehouse. It was too complicated for the warehouse to use. Reasons for switching to ShipHawk We needed a solution that would work with Netsuite. Read More Brandon C. Verified reviewer Chemicals 11-50 employees Used daily for less than 6 months Review source Reviewed October 2022 From Work Orders to Sales Orders, total visibility from the Production floor to the Warehouse floor! 5 Would highly recommend to any person looking to implement a WMS or TMS, this would be the first place I would start. Use them to build your requirements off their system and compare to the rest during your due diligence process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use of the product was key. Bringing in a new process into a fast paced manufacturing environment is never easy. The product had to be easy to navigate and troubleshoot problems in processing in order to keep productivity up. Cons: From a WMS perspective, the user interface could be a bit more modern. Not a hinderance to operations at all though. Reasons for choosing ShipHawk At the end of the day, if the products all meet your requirements, the referrals and word of mouth along with the implementation team is what was the differentiator. We looked at ShipHawk being a partner in Maxima's growth aspirations, and leveraging their team and their wealth of experience and knowledge from previous projects was critical in guiding us through our successful implementation. Read More Sam P. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed January 2026 Great Shipping Platform 5 Overall Shiphawk does a great job in helping us through our shipping is as efficient as we can make it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Our Shiphawk rep and support team are always available to help solve problems. The user interface is easy to understand. Cons: It would be great if there was more flexibility to where the user can login to track performance, rather than the login being tied to the workstation. Read More TP Tripp P. Verified reviewer Public Safety 51-200 employees Used daily for less than 2 years Review source Reviewed March 2025 Shiphawk Rocks 5 12/10. The implementation was super smooth. We rarely have problems. We have over 140,000 SKUs and Shiphawk can handle it all. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to get real time quotes from inside a quote or sales order in Netsuite. It also gives our shipping team a portal entirely dedicated to them. They can see our cost, the weights, dims, and BOL all within seconds. The ability to create rules based on nearly any criteria allows us to refine our shipping costs even more. we ship items that roll up so on paper, they are hundreds of feet long. With rules, we can turn it into a box that is just 48" wide. Customer support is the best of any software company we have/are using. Usually, responses happen within 5 hours or so. Cons: Sometimes we wish we could see more information that exists in the backend. You have to submit support tickets to know why certain carriers don't show up as an option. You also can't compare things like negotiated rates and published rates while making a shipping decision. Read More Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/scm/shiphawk-profile/reviews/) ## ShipHawk Popular Comparisons [CartonCloud vs ShipHawk](https://www.softwareadvice.com/scm/cartoncloud-profile/vs/shiphawk/)[ShipTime vs ShipHawk](https://www.softwareadvice.com/scm/shiphawk-profile/vs/shiptime/)[Easyship vs ShipHawk](https://www.softwareadvice.com/scm/easyship-profile/vs/shiphawk/)[Pirate Ship vs ShipHawk](https://www.softwareadvice.com/scm/pirate-ship-profile/vs/shiphawk/)[ShipStation vs ShipHawk](https://www.softwareadvice.com/scm/shiphawk-profile/vs/shipstation/) [Compare All Alternatives](https://www.softwareadvice.com/scm/shiphawk-profile/alternatives/) ## Other Top Recommended Shipping Software [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **22** times [ShippersEdge TMS](https://www.softwareadvice.com/scm/shippersedge-profile/) **5.0** (3) Recently recommended **21** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **20** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **16** times Stuck Between Options? 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