--- title: "ShipHero Software Reviews, Demo & Pricing - 2026" description: "Review of ShipHero Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/shiphero-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Order Fulfillment Software](https://www.softwareadvice.com/scm/order-fulfillment-software-comparison/) / ShipHero Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/shiphero-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/shiphero-profile/alternatives/) # ShipHero Review Custom quote 3 plans Wondering if ShipHero is right for your organization? Our Order Fulfillment Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShipHero 4.3 [(89)](https://www.softwareadvice.com/scm/shiphero-profile/reviews/) Pricing Pricing available upon request ### About ShipHero ShipHero is a warehouse management system designed to streamline operations for direct-to-consumer brands and third-party logistics providers. It offers features to help businesses efficiently manage their warehousing and shipping processes. The system integrates with various eCommerce platforms such as Shopify, Amazon and BigCommerce, allowing for easy order and inventory management. ShipHero provides mobile picking and packing capabilities, including barcode scanning and optimized pick routes to improve efficiency. Additionally, it offers real-time carrier rate shopping to help users find cost-effective shipping options. The system includes reporting and analytics tools with dashboards for labor costs and picker performance, providing insights to help businesses optimize their operations. Additionally, ShipHero offers a client portal for managing work orders, receiving, and putaway, serving as a comprehensive solution for warehousing and fulfillment needs. Wondering if ShipHero is right for your organization? Our Order Fulfillment Software selection experts can help you in 15 minutes or less. ## ShipHero User Interface ## Popular ShipHero Alternatives Main Product ShipHero 4.3 [(89)](https://www.softwareadvice.com/scm/shiphero-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.08Value for money - 4.0Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1129)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.10Value for money - 4.26Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/) 4.8 [(84)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.76Value for money - 4.87Customer support - 4.56Functionality Pricing Starting at $599.00 per month Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(287)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.24Value for money - 4.25Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [Item](https://www.softwareadvice.com/fleet-management/item-profile/) 4.6 [(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.64Value for money - 4.53Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Stamps.com](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/) 4.4 [(923)](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.00Value for money - 4.07Customer support - 4.31Functionality Pricing Starting at $19.99 per month Get Price ## ShipHero Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version ShipHero WMS for Brands Pricing available upon request Plan includes: - Automation Rules - Barcoding Order Upload - Rate Shopper - Lot & Expiration - Warehouse Routing - Setup and Training - 24/7/365 Support ShipHero WMS for 3PLs Pricing available upon request Plan includes: - All Standard Features - Sandbox Account - Contract Options - 3PL Billing - Marketplace Listing - Customer Portal ShipHero Enterprise WMS Pricing available upon request Plan includes: - All Standard Features - Increase API Rate - Sandbox Account - Contract Options - Dedicated CSM Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShipHero Features - Popular features found in Order Fulfillment Delivery Management Inventory Management Order Fulfillment Order Management Shipping Management Warehouse Management - More features of ShipHero 3PL Management Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Audit Trail Barcode Recognition Barcode/Ticket Scanning Barcoding/RFID Client Management Client Portal Cost Tracking Data Synchronization Demand Forecasting EDI For 3PLs Forecasting For eCommerce Inventory Auditing Inventory Control Inventory Optimization Inventory Tracking Kitting Mobile Access Multi-Channel Management Multi-Location Multi-Store Order Processing Order Tracking Product Identification Purchase Order Management Purchasing & Receiving Real-Time Data Real-Time Updates Receiving Reorder Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Returns Management Route Optimization Sales Reports Search/Filter Shipment Price Calculation Shipment Tracking Shipping Labels Status Tracking Stock Management Supplier Management Third-Party Integration Third-Party Integrations Workflow Management ## ShipHero Integrations FedEx Ship Manager Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review See all 20 integrations ## ShipHero User Reviews ## ShipHero customer ratings - Overall rating: 4.3/5 - Total reviews: 89 ### Rating distribution - 5 stars: 53 reviews (60%) - 4 stars: 21 reviews (24%) - 3 stars: 7 reviews (8%) - 2 stars: 2 reviews (2%) - 1 star: 6 reviews (7%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4/5 - Functionality: 4.1/5 --- ### Powerful and Reliable ShipHero - Overall rating: 5/5 - Reviewer: Israel O. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ShipHero has been positive, as it offers robust inventory management, seamless integrations with major e-commerce platforms, and reliable shipping solutions, though the learning curve for its interface can be steep for new users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ability to streamline and optimize the entire order fulfillment process, combining efficient order management. #### Cons The interface can be somewhat complex and unintuitive, making it challenging for new users to navigate and fully utilize all its features efficiently. --- ### A Powerful Fulfillment Platform That Still Needs Critical Workflow and Efficiency Improvements - Overall rating: 4/5 - Reviewer: Dennis M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, ShipHero is a powerful and scalable warehouse management system that has significantly improved our fulfillment accuracy and accountability. The core fulfillment tools are strong and clearly built for high volume operations. However, some foundational workflows like replenishment, putaway, cycle counting automation, and labeling need refinement to match the quality of the rest of the platform. When ShipHero is working well, it is excellent, but these gaps create unnecessary friction that slows teams down. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ShipHero excels at fulfillment flow, accountability, and operational visibility. Pick and pack is especially strong and has been a major upgrade from our previous system, with intuitive workflows that improve speed, accuracy, and training. The interface is easy to navigate, inventory locations and tote workflows are well thought out, and the platform tracks every action, making it much easier to identify and correct mistakes. Customer support is generally responsive, and we typically receive helpful guidance within a few hours when issues come up. #### Cons Replenishment has been a long standing pain point and has caused real operational slowdowns. It has felt broken for over a year and lacks basic workflow optimizations like a snake method, forcing teams to manually build paths and scroll through unorganized lists. Putaway has similar issues, with no clear main screen guidance showing where items should go, resulting in unnecessary steps and wasted time. Label printing is also frustrating. The default invoice only shows five items and uses roughly half of a 4 x 6 label, creating excess waste. When this was raised, the suggested solution was a paid custom label rather than improving the standard experience, which feels disheartening given the cost of the platform. Android device support is another gap, as we cannot use high quality Android handheld scanners. #### Reasons for switching to ShipHero We switched from ShipStation because it did not manage inventory and lacked accountability. Errors were made without clear visibility into who made the mistake or what caused it. As we scaled, we needed true inventory management, traceability, and fulfillment accountability, which ShipStation could not provide. --- ### My Experience with Shiphero - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It was fairly ok all together. Looking forward for more of dere services #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I was mpressed with how easy it was to get started. The platform is intuitive, and with no experience, I very fast found out how 2 navigate the system. The automation features made order fulfillment much effective and simple #### Cons The pricing of my shipment was fair at all. I thought maybe the price I paid would hv been a lito bite lower --- ### ShipHero Experience by 3PL - Overall rating: 5/5 - Reviewer: Arsen J. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, we've had a positive experience with ShipHero, including their support. Having an assigned representative is also very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipHero is one of the very few feature-rich and intuitive WMS platforms. Inventory management features enable transparent operations for 3PLs and for brands to feel good about their inventory. Of course, there's a human element involved to ensure accurate inventory management, but ShipHero has the features to enable the operators to do a great job. #### Cons Lack of dashboard and reporting can be a bit challenging. All the data in the world is in the database. I'm more than certain ShipHero devs can pull that data and make it dance, as it display qualitative and quantitative performance information for operators to utilize for action. #### Reasons for switching to ShipHero ShipHero is significantly more intuitive to train new team members than our previous WMS --- ### Modern and user-friendly WMS - Overall rating: 5/5 - Reviewer: Jeni C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shiphero gets more valuable the more your company scales. I appreciate that Shiphero is obviously built by people who actually understand fulfillment and how to streamline workflow, both in the warehouse and front office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How operationally thoughtful it is. Pick/pack workflows, inventory controls, and automation rules have made a huge difference in our business. It's user-friendly and up-to-date and allows our clients to manage and update their workflow (POs, orders, returns, etc.) without us having to do it for them. #### Cons Onboarding was a little difficult for our company as it was so different than the previous archaic platform we were using, and included a lot of information at once. However, once properly configured, it's been great for the most part. I will say Shiphero's one drawback is wholesale. We do a ton of wholesale, and Shiphero has included a lot of mandatory steps in their wholesale flow that our company hasn't found helpful, yet can't work-around without adding additional steps, work, and time. #### Reasons for switching to ShipHero Extensiv is completely archaic. Shiphero has reduced our work-flow and saved us money. --- ### Reliable Fulfillment Platform with Strong Inventory Control - Overall rating: 4/5 - Reviewer: Alissa P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ShipHero has been positive. It’s a reliable tool for managing inventory and fulfillment, though it takes some time to fully understand and use to its full potential #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the real-time inventory tracking and how it helps keep fulfillment organized and efficient. It provides strong visibility into stock and order flow. #### Cons The system can feel complex at times, and the learning curve may slow things down initially for new users. --- ### A great opetion for growing 3PLs - Overall rating: 5/5 - Reviewer: Dave G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best WMS experience we've had by far. The team is attentive, responsive & if there is ever an issue, they act fast to resolve it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares. #### Cons The billing module & the reporting capabilities both need improvement but they are aware of this & have assured us these will be improved in the near future, --- ### Streamlined Fulfillment for Our Client - Overall rating: 5/5 - Reviewer: Peter R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We implemented ShipHero for a client and saw a substantial improvement in their fulfillment workflow. The system helped reduce errors, speed up picking and packing It has saved time and improved accuracy overall., and made training new staff much easier. Once configured, it has remained stable and dependable, delivering real value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipHero streamlined our client's fulfillment workflow. The interface is easy to use, inventory updates are real time, picking and packing tools are accurate and fast, and support is responsive. #### Cons Reporting templates could be more customizable, and there were a few minor sync delays early on. We also found that some advanced reporting features were limited, requiring us to export data to spreadsheets for deeper analysis. --- ### Save Time Give Power to Shipment - Overall rating: 5/5 - Reviewer: Vipin M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered All delivery employee very polite and Good manners to deliver shipment to customer your shipping products safe hand #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On time delivery all products I have already shipped a product to my friend software show exactly time friend recieved #### Cons On time pick up or time to deliver with customer satisfaction easily pickup and tracking system very simple --- ### ShipHero - The Best ? - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Warehousing - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good enough but needs some improvement to standout in the market , customer support is terrible #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The best thing about ShipHero is that it is mobile optimised and allow users to track real time in single click, ease of integrations with API,Robust inventory management #### Cons Typical error message which can't be understood by users only, hard for user to switch between dashboard's, bad customer support --- Showing 1 - 10 of 89 Reviews [See All Reviews](https://www.softwareadvice.com/scm/shiphero-profile/reviews/) ## ShipHero Popular Comparisons [Fishbowl vs ShipHero](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/vs/shiphero/)[CartonCloud vs ShipHero](https://www.softwareadvice.com/scm/cartoncloud-profile/vs/shiphero/)[Easyship vs ShipHero](https://www.softwareadvice.com/scm/easyship-profile/vs/shiphero/)[Stamps.com vs ShipHero](https://www.softwareadvice.com/scm/shiphero-profile/vs/stamps-com/)[AutoDS vs ShipHero](https://www.softwareadvice.com/scm/autods-profile/vs/shiphero/)[ShipStation vs ShipHero](https://www.softwareadvice.com/scm/shiphero-profile/vs/shipstation/)[NetSuite vs ShipHero](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/vs/shiphero/)[Cin7 Core vs ShipHero](https://www.softwareadvice.com/scm/dear-systems-profile/vs/shiphero/)[3PL Warehouse Manager vs ShipHero](https://www.softwareadvice.com/scm/3pl-warehouse-manager-profile/vs/shiphero/)[Cin7 Omni vs ShipHero](https://www.softwareadvice.com/retail/cin7-profile/vs/shiphero/)[Oberlo vs ShipHero](https://www.softwareadvice.com/scm/oberlo-by-shopify-profile/vs/shiphero/)[Propago vs ShipHero](https://www.softwareadvice.com/cms/propago-profile/vs/shiphero/) [Compare All Alternatives](https://www.softwareadvice.com/scm/shiphero-profile/alternatives/) ## Other Top Recommended Order Fulfillment Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2067) Recently recommended **75** times [Infios Warehouse Management Systems](https://www.softwareadvice.com/product/528467-Infios-Warehouse-Management-Systems/) **4.5** (6) Recently recommended **27** times [proVision WMS](https://www.softwareadvice.com/scm/provision-wms-profile/) **4.8** (4) Recently recommended **25** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **24** times Stuck Between Options? 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