# ShipHero Software Reviews, Demo & Pricing - 2026

> Review of ShipHero Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/scm/shiphero-profile

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ShipHero

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Overview

[Reviews](https://www.softwareadvice.com/scm/shiphero-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/shiphero-profile/alternatives/)

# ShipHero 2026: Benefits, Features & Pricing

Wondering if ShipHero is right for your organization?

Our Order Fulfillment Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ShipHero

4.3

[(89)](https://www.softwareadvice.com/scm/shiphero-profile/reviews/)

Pricing

Pricing available upon request

### About ShipHero

ShipHero is a warehouse management system designed to streamline operations for direct-to-consumer brands and third-party logistics providers. It offers features to help businesses efficiently manage their warehousing and shipping processes.

The system integrates with various eCommerce platforms such as Shopify, Amazon and BigCommerce, allowing for easy order and inventory management. ShipHero provides mobile picking and packing capabilities, including barcode scanning and optimized pick routes to improve efficiency. Additionally, it offers real-time carrier rate shopping to help users find cost-effective shipping options.

The system includes reporting and analytics tools with dashboards for labor costs and picker performance, providing insights to help businesses optimize their operations. Additionally, ShipHero offers a client portal for managing work orders, receiving, and putaway, serving as a comprehensive solution for warehousing and fulfillment needs.

Wondering if ShipHero is right for your organization?

Our Order Fulfillment Software selection experts can help you in 15 minutes or less.

## ShipHero User Interface

## Popular ShipHero Alternatives

Main Product

ShipHero

4.3

[(89)](https://www.softwareadvice.com/scm/shiphero-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.08Value for money
-   4.0Customer support
-   4.10Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1122)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.09Value for money
-   4.26Customer support
-   4.12Functionality

Pricing

Available upon request

Get Price

Alternative Product

[CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/)

4.7

[(79)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.79Value for money
-   4.88Customer support
-   4.56Functionality

Pricing

Starting at $599.00 per month

Get Price

Alternative Product

[Easyship](https://www.softwareadvice.com/scm/easyship-profile/)

4.4

[(283)](https://www.softwareadvice.com/scm/easyship-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.23Value for money
-   4.24Customer support
-   4.14Functionality

Pricing

Available upon request

Get Price

Alternative Product

[AutoDS](https://www.softwareadvice.com/scm/autods-profile/)

4.0

[(173)](https://www.softwareadvice.com/scm/autods-profile/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   3.68Value for money
-   4.0Customer support
-   3.95Functionality

Pricing

Starting at $12.90 per month

Get Price

Alternative Product

[Stamps.com](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/)

4.4

[(920)](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   3.99Value for money
-   4.07Customer support
-   4.31Functionality

Pricing

Starting at $19.99 per month

Get Price

## ShipHero Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

ShipHero WMS for Brands

Pricing available upon request

Plan includes:

-   Automation Rules
-   Barcoding Order Upload
-   Rate Shopper
-   Lot & Expiration
-   Warehouse Routing
-   Setup and Training
-   24/7/365 Support

ShipHero WMS for 3PLs

Pricing available upon request

Plan includes:

-   All Standard Features
-   Sandbox Account
-   Contract Options
-   3PL Billing
-   Marketplace Listing
-   Customer Portal

ShipHero Enterprise WMS

Pricing available upon request

Plan includes:

-   All Standard Features
-   Increase API Rate
-   Sandbox Account
-   Contract Options
-   Dedicated CSM

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ShipHero Features

-   Popular features found in Order Fulfillment
    
    Delivery Management
    
    Inventory Management
    
    Order Fulfillment
    
    Order Management
    
    Shipping Management
    
    Warehouse Management
    
-   More features of ShipHero
    
    3PL Management
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Audit Trail
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Client Management
    
    Client Portal
    
    Cost Tracking
    
    Data Synchronization
    
    Demand Forecasting
    
    EDI
    
    For 3PLs
    
    Forecasting
    
    For eCommerce
    
    Inventory Auditing
    
    Inventory Control
    
    Inventory Optimization
    
    Inventory Tracking
    
    Item Management
    
    Kitting
    
    Mobile Access
    
    Multi-Channel Management
    
    Multi-Location
    
    Multi-Store
    
    Order Processing
    
    Order Routing
    
    Order Tracking
    
    Product Identification
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    Real-Time Data
    
    Real-Time Updates
    
    Receiving
    
    Reorder Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Retail Inventory Management
    
    Returns Management
    
    Route Optimization
    
    Sales Reports
    
    Search/Filter
    
    Shipment Price Calculation
    
    Shipment Tracking
    
    Shipping Labels
    
    Status Tracking
    
    Stock Management
    
    Supplier Management
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Workflow Management
    

## ShipHero Integrations

FedEx Ship Manager

Integration rated undefined from -1 review

BigCommerce

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Adobe Commerce

Integration rated undefined from -1 review

See all 20 integrations

## ShipHero User Reviews

Overall Rating

4.3

Ratings Breakdown

5

60%

4

24%

3

8%

2

2%

1

7%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.0

Functionality

4.1

Israel O.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed March 2025

Powerful and Reliable ShipHero

5

My overall experience with ShipHero has been positive, as it offers robust inventory management, seamless integrations with major e-commerce platforms, and reliable shipping solutions, though the learning curve for its interface can be steep for new users.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's ability to streamline and optimize the entire order fulfillment process, combining efficient order management.

Cons:

The interface can be somewhat complex and unintuitive, making it challenging for new users to navigate and fully utilize all its features efficiently.

Read More

DM

Dennis M.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

A Powerful Fulfillment Platform That Still Needs Critical Workflow and Efficiency Improvements

4

Overall, ShipHero is a powerful and scalable warehouse management system that has significantly improved our fulfillment accuracy and accountability. The core fulfillment tools are strong and clearly built for high volume operations. However, some foundational workflows like replenishment, putaway, cycle counting automation, and labeling need refinement to match the quality of the rest of the platform. When ShipHero is working well, it is excellent, but these gaps create unnecessary friction that slows teams down.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

ShipHero excels at fulfillment flow, accountability, and operational visibility. Pick and pack is especially strong and has been a major upgrade from our previous system, with intuitive workflows that improve speed, accuracy, and training. The interface is easy to navigate, inventory locations and tote workflows are well thought out, and the platform tracks every action, making it much easier to identify and correct mistakes. Customer support is generally responsive, and we typically receive helpful guidance within a few hours when issues come up.

Cons:

Replenishment has been a long standing pain point and has caused real operational slowdowns. It has felt broken for over a year and lacks basic workflow optimizations like a snake method, forcing teams to manually build paths and scroll through unorganized lists. Putaway has similar issues, with no clear main screen guidance showing where items should go, resulting in unnecessary steps and wasted time. Label printing is also frustrating. The default invoice only shows five items and uses roughly half of a 4 x 6 label, creating excess waste. When this was raised, the suggested solution was a paid custom label rather than improving the standard experience, which feels disheartening given the cost of the platform. Android device support is another gap, as we cannot use high quality Android handheld scanners.

Reasons for switching to ShipHero

We switched from ShipStation because it did not manage inventory and lacked accountability. Errors were made without clear visibility into who made the mistake or what caused it. As we scaled, we needed true inventory management, traceability, and fulfillment accountability, which ShipStation could not provide.

Read More

AP

Alissa P.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2026

Reliable Fulfillment Platform with Strong Inventory Control

4

Overall, my experience with ShipHero has been positive. It’s a reliable tool for managing inventory and fulfillment, though it takes some time to fully understand and use to its full potential

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the real-time inventory tracking and how it helps keep fulfillment organized and efficient. It provides strong visibility into stock and order flow.

Cons:

The system can feel complex at times, and the learning curve may slow things down initially for new users.

Read More

VR

Verified

Reviewer

Building Materials

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed February 2025

My Experience with Shiphero

3

It was fairly ok all together. Looking forward for more of dere services

Ratings Breakdown

3

Ease of use

1

Value for money

3

Customer support

2

Functionality

Pros:

I was mpressed with how easy it was to get started. The platform is intuitive, and with no experience, I very fast found out how 2 navigate the system. The automation features made order fulfillment much effective and simple

Cons:

The pricing of my shipment was fair at all. I thought maybe the price I paid would hv been a lito bite lower

Read More

JC

Jeni C.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Reviewed February 2026

Modern and user-friendly WMS

5

Shiphero gets more valuable the more your company scales. I appreciate that Shiphero is obviously built by people who actually understand fulfillment and how to streamline workflow, both in the warehouse and front office.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

How operationally thoughtful it is. Pick/pack workflows, inventory controls, and automation rules have made a huge difference in our business. It's user-friendly and up-to-date and allows our clients to manage and update their workflow (POs, orders, returns, etc.) without us having to do it for them.

Cons:

Onboarding was a little difficult for our company as it was so different than the previous archaic platform we were using, and included a lot of information at once. However, once properly configured, it's been great for the most part. I will say Shiphero's one drawback is wholesale. We do a ton of wholesale, and Shiphero has included a lot of mandatory steps in their wholesale flow that our company hasn't found helpful, yet can't work-around without adding additional steps, work, and time.

Reasons for switching to ShipHero

Extensiv is completely archaic. Shiphero has reduced our work-flow and saved us money.

Read More

AJ

Arsen J.

Verified reviewer

Warehousing

11-50 employees

Used daily for more than 2 years

Reviewed January 2026

ShipHero Experience by 3PL

5

In general, we've had a positive experience with ShipHero, including their support. Having an assigned representative is also very helpful.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

ShipHero is one of the very few feature-rich and intuitive WMS platforms. Inventory management features enable transparent operations for 3PLs and for brands to feel good about their inventory. Of course, there's a human element involved to ensure accurate inventory management, but ShipHero has the features to enable the operators to do a great job.

Cons:

Lack of dashboard and reporting can be a bit challenging. All the data in the world is in the database. I'm more than certain ShipHero devs can pull that data and make it dance, as it display qualitative and quantitative performance information for operators to utilize for action.

Reasons for switching to ShipHero

ShipHero is significantly more intuitive to train new team members than our previous WMS

Read More

Dv

Desiree v.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2025

Shiphero is the best for shipping!

5

Still using it til this day to ship products because I have grown to love it .

Ratings Breakdown

3

Ease of use

5

Value for money

2

Customer support

5

Functionality

Pros:

It's easy to use and more affordable than other software.

Cons:

Setting it up when you first start the software is confusing.

Reasons for switching to ShipHero

Easier and more convenient to use than shipstation.

Read More

DG

Dave G.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Reviewed January 2026

A great opetion for growing 3PLs

5

Best WMS experience we've had by far. The team is attentive, responsive & if there is ever an issue, they act fast to resolve it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares.

Cons:

The billing module & the reporting capabilities both need improvement but they are aware of this & have assured us these will be improved in the near future,

Read More

PR

Peter R.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Streamlined Fulfillment for Our Client

5

We implemented ShipHero for a client and saw a substantial improvement in their fulfillment workflow. The system helped reduce errors, speed up picking and packing It has saved time and improved accuracy overall., and made training new staff much easier. Once configured, it has remained stable and dependable, delivering real value.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ShipHero streamlined our client's fulfillment workflow. The interface is easy to use, inventory updates are real time, picking and packing tools are accurate and fast, and support is responsive.

Cons:

Reporting templates could be more customizable, and there were a few minor sync delays early on. We also found that some advanced reporting features were limited, requiring us to export data to spreadsheets for deeper analysis.

Read More

VR

Verified

Reviewer

Warehousing

Self-Employed

Used monthly for free trial

Review source

Reviewed March 2025

ShipHero - The Best ?

4

Good enough but needs some improvement to standout in the market , customer support is terrible

Ratings Breakdown

5

Ease of use

4

Value for money

2

Customer support

5

Functionality

Pros:

The best thing about ShipHero is that it is mobile optimised and allow users to track real time in single click, ease of integrations with API,Robust inventory management

Cons:

Typical error message which can't be understood by users only, hard for user to switch between dashboard's, bad customer support

Read More

Showing 1 - 10 of 89 Reviews

[See All Reviews](https://www.softwareadvice.com/scm/shiphero-profile/reviews/)

## ShipHero Popular Comparisons

[Fishbowl vs ShipHero](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/vs/shiphero/)[CartonCloud vs ShipHero](https://www.softwareadvice.com/scm/cartoncloud-profile/vs/shiphero/)[Easyship vs ShipHero](https://www.softwareadvice.com/scm/easyship-profile/vs/shiphero/)[AutoDS vs ShipHero](https://www.softwareadvice.com/scm/autods-profile/vs/shiphero/)[Stamps.com vs ShipHero](https://www.softwareadvice.com/scm/shiphero-profile/vs/stamps-com/)[ShipStation vs ShipHero](https://www.softwareadvice.com/scm/shiphero-profile/vs/shipstation/)[NetSuite vs ShipHero](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/vs/shiphero/)[Cin7 Core vs ShipHero](https://www.softwareadvice.com/scm/dear-systems-profile/vs/shiphero/)[Cin7 Omni vs ShipHero](https://www.softwareadvice.com/retail/cin7-profile/vs/shiphero/)[3PL Warehouse Manager vs ShipHero](https://www.softwareadvice.com/scm/3pl-warehouse-manager-profile/vs/shiphero/)[Oberlo vs ShipHero](https://www.softwareadvice.com/scm/oberlo-by-shopify-profile/vs/shiphero/)[Propago vs ShipHero](https://www.softwareadvice.com/cms/propago-profile/vs/shiphero/)[Logiwa vs ShipHero](https://www.softwareadvice.com/scm/la-wms-profile/vs/shiphero/)

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